The Open University Reviews

Updated Jul 28, 2021

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Found 313 of over 369 reviews

4.1
86%
Recommend to a Friend
100%
Approve of CEO
The Open University Vice-Chancellor Tim Blackman (no image)
Tim Blackman
10 Ratings
Pros
  • "Relaxed work culture and excellent work-life balance(in 16 reviews)

  • "Very friendly and relaxed working environment(in 16 reviews)

  • Cons
  • "Senior management are very political(in 13 reviews)

  • "Career progression not always open and fair(in 11 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 1 year

      I love my job every single day. For me, it's awesome.

      Jul 20, 2021 - Team Manager in Milton Keynes, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The support from management and the rest of the team is amazing. Work/life balance is great.

      Cons

      I can not think of any at this point, best job I've ever had.

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    2. 4.0
      Current Employee

      Positive environment, Good staff development, overwhelming workload

      Jun 24, 2021 - Student Advisor in Edinburgh, Scotland, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The OU is a good employer. I'll state that up front. My experience with them has been positive, and the support they have offered me and others has been very high quality. They take employee development seriously, and the management team care about the people they manage. They are not opposed to working with someone in order to get the best out of them, and there are lots of opportunities for upward mobility in the organisation. In short, they are a good employer.

      Cons

      The Open University, at least in Scotland, has a problem with workload. The current student support team used to be two teams who covered different areas. It is now one team, and employees are expected to be able to answer the queries of both teams now. They also do not have enough staff. They recently took on a lot more, so it remains to be seen how things will look moving forward. But during the busy periods things become completely snowed under, and the less busy periods are generally spent trying desperately to get on top of everything that wasn't finished during the busy period. The current operations manager team has had a few changes both just before the pandemic, and during it. As a result they've had to find their feet during a very difficult period, and it has sometimes shown. I believe that the OU can move forward and address the difficulties it has, but at time of writing this is something they struggle with a lot.

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    3. 5.0
      Former Employee

      Great University to work for

      Jul 19, 2021 - Student Recruitment Advisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Supportive, helpful and encouraging colleagues

      Cons

      There are no cons to working here

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    4. 5.0
      Current Employee

      Good place to work

      Jul 16, 2021 - Senior Lecturer in Milton Keynes, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fair amount of professional freedom

      Cons

      Fair amount of bureacracy. Little or no student contact.

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    5. 4.0
      Current Employee, more than 8 years

      Good work culture

      Jul 28, 2021 - Software Developer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work culture and benefits. Working with industry smart people.

      Cons

      No career growth . No much hike and trainings. Role movement is joke .

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    6. 5.0
      Former Employee

      -

      Jul 9, 2021 - Currently Unemployed And Seeking Work in Nottingham, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      understanding, good, patient, caring inviting

      Cons

      lots of work that you are not trained on but expcected to do

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    7. 5.0
      Current Employee, more than 5 years

      Great employer and good benefits

      Jul 1, 2021 - Associate Lecturer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lovely people and community, very flexible work

      Cons

      None as a new contract coming in Oct 2021 which sorts these out

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    8. 4.0
      Current Employee, more than 1 year

      Inclusive employment

      Jul 26, 2021 - Careers Consultant in Edinburgh, Scotland, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly and family friendly employment

      Cons

      Changes to systems very slow and bureaucratic

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    9. 3.0
      Current Employee, more than 1 year

      Beautiful camous

      Jul 21, 2021 - Canteen Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice place in great town

      Cons

      Lockdown is sad, where are the people

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    10. 5.0
      Former Employee

      Great training

      Jun 27, 2021 - Curriculum Assistant in Milton Keynes, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Excellent training for all staff

      Cons

      There are limitations on home working

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