The Open University Reviews | Glassdoor.co.uk

The Open University Reviews

Updated 9 January 2019
163 reviews

Filter

Filter


3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
The Open University Vice-Chancellor Peter Horrocks
Peter Horrocks
58 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
  • "Great company to work, the work-life balance is excellent" (in 13 reviews)

  • "Always used to be a good working environment and supportive colleagues" (in 11 reviews)

Cons
  • "Senior management like headless chickens" (in 9 reviews)

  • "Bullying culture, micro-management, not a lot of support and no opportunities for career progression" (in 8 reviews)

More Pros and Cons

  1. "Great"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Milton Keynes, England
    Former Employee - Anonymous Employee in Milton Keynes, England

    I worked at The Open University full-time (More than a year)

    Pros

    Great Fun Relaxed self motivating

    Cons

    Hard work sometimes on your own


  2. "Associate Lecturer Interview"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Can complete their application form once and submit for multiple vacancies.

    Cons

    Pay is poor.
    If you ask for feedback following an interview don't expect much depth to it.

    Advice to Management

    Give proper feedback.
    Please bear in mind that accepting someone for the role but not appointing them ultimately creates a lot of disappointment.

  3. "You feel that you're really making a difference"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Tutor in Milton Keynes, England
    Current Employee - Staff Tutor in Milton Keynes, England
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at The Open University full-time (More than 5 years)

    Pros

    The OU has a clear and understandable mission which colleagues buy into. Also, those colleagues that I closely work with are awesome; at my level (role: staff tutor), there's a really supportive and helpful culture, which I really appreciate. Everyone mucks in to get things done. Course fee waivers allow you to study. There's a lot of flexibility.

    Cons

    There's a lot of work to be done, and it can easily take over your life completely. Sometimes there's a bit of a disconnect between higher levels of management and the rest of the university, but thankfully things are now a lot better than they work.

    Advice to Management

    Cut the admin workload for some academic staff. Make sure that the next vice chancellor actually has a background in higher education; this is really important!


  4. "Telephone Fundraiser, Development Office"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Open University part-time

    Pros

    The OU is well-known for its outstanding commitment to education and this ethos is carried through even down to this small call centre. The team are friendly. I had never done telephone fundraising before but it is worth doing for the OU's many causes in the UK and worldwide

    Cons

    I only stopped because I had no other business at the OU. The shift patterns are awkward, but possibly well suited to someone already working part-time in another job on the same site

    Advice to Management

    I'm not really in a position to advise; the Development Office functions quite well


  5. "Overall ok."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Milton Keynes, England
    Current Employee - Project Manager in Milton Keynes, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at The Open University full-time (More than a year)

    Pros

    Caring environment. Good team members

    Cons

    It’s a bit slow for decision making


  6. "Good Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Student Recruitment Advisor in Manchester, England
    Current Employee - Student Recruitment Advisor in Manchester, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at The Open University (Less than a year)

    Pros

    Support from peers and managers
    In-depth training
    Rewarding job

    Cons

    Unhelpful or belittling staff (not in my office but across OU)


  7. "resistant to change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at The Open University full-time

    Pros

    great colleagues; free to work own wprk pattern

    Cons

    poor overall conditions; precarious employment; you rarely teach what you prepare; limited research facilities; inefficient processes; poor office environment

    Advice to Management

    be more open

  8. "A great paid hobby with a fantastic organisation!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Lecturer in Telford, England
    Current Employee - Associate Lecturer in Telford, England
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at The Open University part-time (More than 3 years)

    Pros

    Able to work from home. Great experiences helping students learn.

    Cons

    Poor pay considering the hours spent

    Advice to Management

    Listen to the needs of associate lecturers more


  9. Helpful (1)

    "Working in Student Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at The Open University part-time

    Pros

    Inclusive, disability friendly, great colleagues. Good benefits (e.g excellent holiday entitlement)

    Cons

    Senior management is out of touch with work of front line staff, and staff lack autonomy to manage their own work. Micro management. OU ethos and cultural values being eroded.

    Advice to Management

    Listen to your staff, and respect their professionalism.


  10. "A pleasure to work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at The Open University full-time

    Pros

    lots of holiday, relaxed environment

    Cons

    currently going though big changes

    Advice to Management

    prepare for lots of sideways moves