Vrbo Reviews

3.6

65% would recommend to a friend

(733 total reviews)

Jeff Hurst

67% approve of CEO

46% positive business outlook

Vrbo has an employee rating of 3.6 out of 5 stars, based on 733 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vrbo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

733 reviews
5.0
26 Oct 2014
Recommend
CEO approval
Business outlook

Pros

You feel like you’re playing a role in building something The Apples and Googles of this world are great, everyone knows they’re great, they’re probably still going to be great in 10 years. For me working at companies at the top of the tree feels a little more like being a cog in the machine than someone who can grow the company and make it better and I find that very disengaging. Related to this is company size, HomeAway is big but not so big that it’s tough to feel like you’re contributing or be recognised for doing so. An established and profitable company HomeAway is developed and successful enough to compete on comp with larger tech players which most startups can’t. HomeAway is a well capitalised and profitable so you avoid the uncertainty that accompanies many startups reliant on external funding. Work/Life balance is great I find people are committed and focused on their jobs but equally to their lives outside of work. This means working time tends to be more flexible, working from home (at least part of the week) seems to be an option in most roles. I work hard but I love the control I have over when this is, I feel I can leave as early or late as I feel is appropriate given my workload without anyone thinking better/worse about me for doing so

Cons

As per the title HomeAway strikes a great balance between a tech giant and startup but that doesn’t make it perfect Brand A company with a great brand is instantly recognisable and can (rightly or wrongly) give you instant credibility as an employee. You won’t get this with HomeAway. Most people (even in the tech industry) don’t know of the company and certainly don’t recognise its scale. Speed HomeAway can feel slow relative to a smaller company at times with can frustrate some people. I tend to see this as an inevitability as a company gets to a certain size but am sometimes disappointed by what feels like a constrained ability to iterate and improve our product offering Responsibility Although HomeAway is not so big that it’s difficult to be recognised you’re still not going to get the roles and responsibilities you would in a smaller company as quickly

1.0
16 May 2017
Recommend
CEO approval
Business outlook

Pros

Free drinks and occasional food

Cons

My, my, my, where to begin?! The lack of progression (In the Customer Service department anyway) for a such a huge company worth billions of pounds is shameful. Furthermore, for such a 'profitable' company their employee benefits are sparser than a desert. No discounts in shops like similarly-sized companies or anything like that. Just your standard cycle to work and healthcare schemes which virtually every other business offers their employees anyway. Any opportunities that do arise are few and far between and they ALWAYS go to the same people (Already in senior positions) without fail instead of giving other employees who have exceeded expectations and targets consistently over long periods of time. Job recognition is about as existent as Narnia. No matter whether you have gone above and beyond, management do not take any notice apart from the odd email to the Customer Services department if they're in a good mood. If any employees make a mistake, they're demeaned by their seniors instead of helped constructively. The seniors penalise colleagues around them for helping others and yet new hires find them virtually unapproachable due to their disgusting attitudes or they're never available to provide them with assistance anyway. Whenever an accurate review such as this one is posted about the company by an employee, management post false, positive ones afterwards to try and cover up the truth.

1.0
16 Dec 2017
Recommend
CEO approval
Business outlook

Pros

- can hone your skills at defrauding people - learn how to be indifferent to customers when they are stressed out and at wits end because you will not help them - learn how a business can set itself up to be totally unaccountable and exacpe liability

Cons

- deal with endless complaints and problems - harsh and unfriendly atmosphere, full of scammers

Viewing 1 - 3 of 733 Reviews

Glassdoor has 846 Vrbo reviews submitted anonymously by Vrbo employees. Read employee reviews and ratings on Glassdoor to decide if Vrbo is right for you.