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Head of DL Auto Services, Chris Payne, believes “I am only as good as the people in my team.” Which is a bold statement from someone who runs no less than 23 Auto Services sites across the UK with around 1,600 employees! So, how does he get the best out of everyone? Read our Q & A on our Careers website: www.directlinegroupcareers.com #AutoServices #TeamLeadership #AutomotiveIndustry #CareerDevelopment
“If you want to join a dynamic, diverse and engaged team, this is the team for you.” That’s what Anthony Woolley, Area Manager of Field Loss Adjusters, says about working in his team. Our Field Loss Adjusters are on the front line of claim resolution — supporting customers when they need us most. 👉 Hear more from Anthony and team member Adam in our latest Q&A.
Parents — would you encourage your daughter to consider a career in the automotive industry? Maybe managing vehicle repairs, working in car repair or even roadside recovery? A recent survey suggests many wouldn’t. Just 45% said yes to managing repairs Only 44% support car repair roles And just 39% for roadside recovery This World Youth Skills Day, we’re spotlighting the importance of practical skills and challenging old stereotypes. Because people like our Technical Engineering Graduate, Maddie Fox, are changing the game — and encouraging others to follow.
Direct Line Group is proud to support and develop our employees through ongoing learning opportunities that can be undertaken throughout their career - in person, online and virtually. At DLG, we learn every single day. Whether through formal training, professional qualifications, apprenticeships, mentoring, coaching, peer networking, or experiential learning opportunities. We learn about our business and our customers. We learn how to solve problems, how to communicate, how to refine processes and how to take advantage of opportunities. We learn how to treat each other with respect and kindness. And we learn how to grow, both personally and professionally. We learn – because at DLG, every day is a learning day.
We recently spoke to colleagues from across DLG about what it’s really like to work here — and three themes stood out. 🔹 Learning never stops – whether it’s through formal training, mentoring or day-to-day experiences, development is part of the journey. 🔹 We perform at our best – always looking for ways to optimise, improve and make an impact. 🔹 And we instil confidence – in each other, and in our customers. This is what our culture looks like. This is life at DLG. See opportunity all around you.
Hopping on the AI action figure trend… with a Green Flag twist. We’ve brought our Roadside Technician role to life with an AI-generated action figure — but we’re after the real heroes. From fixing breakdowns to getting people back on the road, our technicians are the ones who make a real difference. Think you've got what it takes? We’re hiring now. 💚 Join us and become the real deal.
The Diversity Network Alliance here at DLG provides colleagues with a range of different communities and support groups to raise awareness of certain challenges, provide a safe space, and promote allyship, equity and inclusion for all. This Autism Acceptance Month we’re spotlighting the work of our internal Neurodiversity and Disability strand.
Last month, colleagues across DLG took part in the Race Matters Five-Day Challenge as part of Race Equality Week. The initiative highlighted the importance of everyone taking part in daily challenges that promote active allyship, intersectionality, and inclusive language at work. One month on, we asked some of the people who took part to tell us how the event impacted them. Check out our slides to find out more.
We’re proud to be included in the Financial Times’ inaugural list of the UK’s Best Employers 2025 recognises the top 500 employers in the UK. In fact, we’re delighted to have been listed as the number one employer in the insurance sector, as well as making it into the top five companies overall. The rankings are thanks to an independent research survey compiled by the Financial Times in cooperation with Statista, who remarked that “DLG can be very proud to be recognised as a Best Employer in the UK 2025. It’s not possible to apply or to pay for a spot in the rankings”. It really is fantastic to get such great feedback. We want to say a huge “thank you” to everyone who was involved. #UKEmployers #InsuranceSector #DLG
Today we published our trading update for Q3 2024, reporting strong growth of 12% year on year. Our CEO Adam Winslow commented, “The turnaround at DLG is starting to take shape, and we’re beginning to see signs of progress right across our business". Here are some of the highlights from the report: - Double-digit premium growth year-to-date in Home and Commercial Direct - Motor policies climbing on price comparison websites - Green Flag patrols are now live in the following regions – East Midlands, Scotland, West Midlands, Yorkshire and the Northwest. To read the full trading update click below