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Last month, DLG announced four new charity partnerships. Today, we’re taking a closer look at just one of the organisations we’re proud to support. Race Equality Matters is a body dedicated to driving tangible change in workplaces across the UK. Its mission is to remove barriers and provide solutions to tackle race inequality while working to co-create impactful race equality solutions. This reflects the work of DLG’s own internal Race, Ethnicity, and Cultural Heritage (or REACH) strand, which celebrates colleagues from all ethnicities and backgrounds and works to elevate, educate, and empower the DLG community. We believe that meaningful collaborations, such as this one, will enrich our ability to foster a more inclusive workplace culture. Together, we’re one of a kind.
It’s an exciting day at Direct Line Group as Adam Winslow joins as our new Chief Executive Officer. Adam’s going to be meeting as many colleagues as possible to listen to their views on how we can improve the business and deliver for our customers. He’s spending his first day in our Leeds office and will be visiting other sites and repair centres over the next few weeks. It’s great to have someone with Adam’s experience, expertise and energy at the helm and the whole team is looking forward to giving him a warm welcome.
Applications are now open for our DLG Auto Services Graduate Scheme! The auto-repair industry is constantly evolving and our teams are at the cutting edge, developing and utilising the latest tech to transform the way we the way we operate and repair our customers vehicles. Doyinsola, one of our current DLG Auto Services Grads, shares how he's found the scheme so far. Click the link to read more about his story and apply.
We're looking for more people to become the real Superheroes of DLG - by joining our claims and customer service teams! We caught up with some of our top performers to find out more about their customer service 'superpowers' that enable them to give first class service. If you think you have the skills it takes to give the very best experience to our customers then check out the opportunities by searching 'customer service' in our jobs section.
This week we announced our Half Year Results and here are the highlights! Penny James, our CEO commented: "I'm delighted we've made significant progress on our strategic transformation during the first half of 2021 at the same time as delivering strong operating profit. As ever my admiration and thanks go out to all my DLG colleagues both for all they do for our customers and how they support each other in what remain unusual times. This is an exciting and pivotal point for the business, we've completed the majority of our tech transformation, and we're starting to reap the benefits of what the new systems offer us. This is driving real momentum and means we are entering the second half of the year with ambition and confidence." You can read more about our results here: #halfyearresults #growth #strategy
Gender goes beyond what we look like or how we behave. It’s a deep internal sense of who you are and how you express that externally doesn’t always match with the sex you were born with. For those who identify as neither male nor female, assumptions made around their gender identity are not always correct, and misgendering (using incorrect pronouns while talking or referring to another) can be hurtful and alienating. In this film some of our colleagues share their view on the use of personal pronouns. #EveryonesWelcome #Pride #LGBT #LGBTPride #pronouns #genderidentity
At DLG we wear our rainbow all year round, not just for Pride Month. So this Pride Month we're reflecting on some of the actions we’re taking to support the LGBT+ community - and we wanted to share some of these with you. Check out our LinkedIn post to find out more.
We believe that where a person started off in life should never act as a barrier to their opportunities. This week we launched our Opportunity Action Plan. Our plan supports our ongoing work on social mobility, providing opportunities for “Getting In, Getting On and Getting Ahead” at DLG. #forceforgood #lifeatDLG #socialmobility #inclusion
This month we published our Annual Report and it's had us reflecting on what we've achieved over the last 12 months. As we navigated 2020's challenges, we focused on supporting our customers, the wellbeing of our people, contributing to society and stepping up our plans to tackle climate change. All things that are at the heart of our vision - to create a world where insurance is personal, inclusive and a force for good. Check out our highlights here. #forceforgood #LifeatDLG #2020review #annualreport2020 #insurance
In 2019 we launched our newest brand Darwin and it’s already one of the highest rated brands on Trustpilot. Darwin is an InsureTech start-up, using machine learning, alongside pricing and underwriting excellence to win in an increasingly competitive marketplace. Yen Wei, an Underwriting Manager in Darwin, shares what it’s like to work in one of the most exciting and innovative areas of DLG #Insuretech #underwrIting #pricing #agile
