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Burning out? These are the Highest Rated UK Companies for Work-Life Balance During COVID-19

Posted by Amanda Stansell

October 29, 2020

During the COVID-19 crisis, the concept of work-life balance has seemingly disappeared for many workers. Hours were extended to meet deadlines and keep businesses afloat, blurring the lines between their home and work lives. The concept of work-life balance varies across companies, but we looked at Glassdoor reviews from the past six months to reveal which employers actually prioritised the well-being of their employees during a difficult time.

Specifically, we analysed millions of employee reviews on Glassdoor to identify the top companies for work-life balance in the UK, as COVID-19 heightened the stress and turmoil people across the country face in and out of work.  

Key Findings: 

  • In the UK, the work-life balance for employees at ICP Nurseries, Northern Gas and Power and The Great Annual Savings Group has been especially strong, as employees gave strong signals that they were able to balance their work and personal lives. 
  • Work-life balance is closely tied to employee well-being and mental health. The percent of reviews discussing mental health grew 76 percent at its peak in June compared to January 2020. 

We analysed employee reviews left on Glassdoor between 1st March, 2020 and 30th September, 2020  to identify the top companies for work-life balance in the UK.  The tables below highlight the 15 Highest Rated Companies for Work-life Balance During COVID-19 for companies in the UK.

ICP Nurseries rises to the top of the UK list with a rating just under 5.0 for work-life balance (the rating in the table is rounded up to 5.0).  ICP Nurseries employees on Glassdoor consistently mention the great employee benefits as well as the company’s support of employee mental health.  Employees working at the companies on this list likely find themselves in very different work environments, but their employers have at least one thing in common: they have adapted during COVID-19 to help their employees maintain a healthy work-life balance. 

15 Highest Rated UK Companies for Work-life Balance  During the COVID-19 Crisis



Work-Life Balance Rating


1 ICP Nurseries 5.0 Preschool & Child Care
2 Northern Gas and Power 4.9 Utilities
3 The Great Annual Savings Group 4.9 Energy
4 Sage 4.7 Computer Hardware & Software
5 Octopus Energy 4.6 Energy
6 Tapi Carpets & Floors 4.5 Retail 
7 HIT Training 4.5 Education
8 Taylor Wimpey 4.4 Construction
9 Sky Betting & Gaming 4.4 Tech
10 Google 4.3 Tech
11 CarShop 4.3 Vehicle Dealers
12 HomeServe UK 4.2 General Repair & Maintenance
13 Her Majesty's Revenue & Customs 4.2 Government Department
14 Capgemini 4.2 Tech
15 Network Rail 4.2 Maintenance

Source: Glassdoor Economic Research (Glassdoor.com/research) 


For workers feeling burnt out or anxious, these companies have been able to help provide a healthy work-life balance, according to employees.  Flexible hours, benefits in and out of work and a focus on mental health are some of the key insights highlighted by employees at companies on these lists. As the pandemic progresses and winter looms, employers hopefully will even further prioritise their employees’ wellbeing and work-life balance. 


This list was compiled using reviews left on Glassdoor from current and former UK-based employees between 1st March, 2020 and 30th September, 2020. Intern reviews were excluded from this analysis. All companies on the list had at least 50 work-life balance reviews during the time period. The average work life balance rating displayed extends beyond the 10th decimal place to determine this ranking.

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