JOB TITLE:

Paralegal and Trainee Acquisition Associate

LOCATION: London

REPORTS TO: Paralegal Engagement & Acquisition Manager

JOB SUMMARY: The Paralegal and Trainee Acquisition Associate is a key role across the Paralegal Engagement & Acquisition team, who manage our paralegal candidates and the Talent team who manage our Legal and Co Sec Trainee candidates. It requires someone with very strong organisational skills who is able to demonstrate excellent attention to detail while adhering to client deadlines. This role involves being able to think on your feet, solve problems and make effective decisions. It requires someone to be passionate about delivering great outcomes to Flex’s clients and candidates, while juggling competing demands and managing a varied workload.

KEY ACCOUNTABILITIES:

• Paralegal candidate pool
• Paralegal attraction, vetting and onboarding
• Trainee candidate pool for legal trainees and Company Secretary trainees
• Trainee candidate attraction and assessment
• Client Matching for both paralegal and trainee opportunities

This role is split across the Paralegal Team and the Talent team - responsible for trainee candidates. Allocation of work will depend on the volume of client opportunities and candidate requirements within the business.

THE COMMERCIAL DEVELOPMENT SCHEME AT FLEX LEGAL

The Commercial Development Scheme (CDS) is a programme Flex Legal has created for future or aspiring lawyers.

The CDS will provide you with a wide range of opportunities to develop and hone your commercial skills and gain lots of commercial awareness in a hands-on, start-up environment before you start your legal career. Through the CDS, you will get exposure to all aspects of our growing business while also developing your personal and professional competences.

As an Associate on the CDS, your role will enable you to:

• develop excellent client communication and client care skills
• have direct access to lawyers of all levels of seniority in our extensive client base as well as lawyers and/or paralegals in our vast database of candidates
• gain experience working in a fast-paced environment
• learn how to organise and prioritise your workload effectively
• negotiate commercial terms with our clients and candidates

Our aim is that when you leave the CDS you will have the skills and confidence to flourish in your forthcoming legal or professional career.

ROLE RESPONSIBILITIES:

In the Paralegal team, the role will be responsible for:

• finding, screening, interviewing and onboarding candidates to join the Flex platform
• meeting clients to understand their requirements
• dealing with client requests in accordance with Paralegal Engagement & Acquisition Team processes and SLAs
• identifying the best candidates for each client’s request and building high-quality, compelling proposals to win those requests
• providing end-to-end placement support for candidates and clients to ensure all placements are successful
• taking responsibility for specific operational tasks within the Paralegal Acquisition & Engagement team, eg compliance tasks, allocating cases on Salesforce and monitoring Salesforce reports/data; assigning and overseeing onboardings; dealing with AWR etc
• contributing to the delivery of quarterly OKRs for Paralegal Engagement & Acquisition team
• ensuring compliance with regulations, commercial agreements and company policies
• working alongside Client, Marketing, Technology and Finance teams to ensure a positive experience for our clients and candidates

In the Talent team, the role will be responsible for:

• Assisting with trainee candidate attraction initiatives; such as University outreach and social media marketing
• Screening trainee candidates for eligibility
• Trainee assessment; including marking online assessments, conducting interviews and contributing to in person assessment centre
• Administrative and coordination assistance for Assessment Centres
• Inbound candidate communications management
• Trainee-in-waiting onboarding
• Candidate matching for trainee opportunities and creation of high-quality, compelling client proposals
• Facilitation of candidate/client interviews and post-interview feedback
• Assistance with preparation for 3 week Readiness Programme training conference (twice yearly)
• In person operational assistance across three week readiness programme (twice yearly)

We are looking for a full-time commitment for at least 12 months.

FLEX BEHAVIOUR AND VALUES:

As part of being an employee of Flex we also place importance on how we work not just individually, but together and in support of our clients. As such, alongside our values, all Flex legal roles include the following behavioural responsibilities:

Human. We purposefully connect people to create an inclusive community where everybody thrives

• Inclusivity and respect; actively listen to diverse perspectives and incorporate them into decision making. Show respect and empathy in all interactions, valuing each person’s unique contributions.
• Collaboration and teamwork; foster a collaborative environment by encouraging open communication and teamwork. Support colleagues in their professional growth and development.
• Community; engage with everyone in Flex in a way that promotes a sense of belonging and community within the business; supporting meetings, team building activities and events.

Trusted. We earn trust through the quality and effectiveness of our work to ensure great outcomes

• Integrity and transparency; communicate openly and honestly with colleagues, clients and partners. Take responsibility for actions and decisions, owning mistakes and learning from them.
• Reliability and accountability; consistently deliver high-quality work on time and follow through on commitments and promises. Seek feedback and continuously improve skills and competencies.

Entrepreneurial. We are forward-looking and progressive, constantly exploring and innovating

• Innovation and creativity; embrace change and show flexibility and adaptability to new situations and challenges. Be open to new methods, technologies and processes that can improve what you/we do.
• Problem solving; identify potential issues before they become problems and develop proactive solutions. Take the initiative to own improvement of processes and outcomes in your area.
• Strategic thinking; support the long-term goals of Flex, know how your role/team helps achieve them.