Introduction

The Optimizely Documentation team is looking for a developer-focused Technical Writer II to help create content for end users and developers. You will work in a fast-paced, Agile environment with subject matter experts from the Product and Engineering teams, and partner with teams like Education, Onboarding, Enablement, and Customer Success to ensure product documentation is accurate, up-to-date, and meets users’ needs.

Job Responsibilities

Knowledge and Experience

• 2-4 years of related documentation experience in a fast-paced or Agile environment.
• Comfortable using Git-based workflows.
• Proficient with Markdown and HTML.
• Ability to grasp technical concepts quickly and curious to learn new technologies.
• Understanding of Agile software development processes, including writing user stories and managing tasks in an iterative environment.
• Strong communication skills, including:
  • Writing, editing, and diagramming.
  • Knowledge of Standard American English grammar and technical writing style norms.
  • Ability to listen actively and ask relevant questions.
• Ability to work as a productive team member to:
  • Handle multiple concurrent projects.
  • Prioritize work under pressure.
  • Work independently to research and complete assigned projects.
  • Adhere to team processes.

What sets you apart

• Experience with Cloud/SaaS/PaaS.
• Experience with content management systems, A/B testing, or statistical analysis.
• Experience with Optimizely products (Content Management System, Feature Experimentation, Web Experimentation, Analytics).
• Experience with Claude code, GitHub workflows, Archbee, and Jira.
• Familiarity with multiple software development lifecycles.
• Ability to read and understand code samples.
• Proficiency in HTML and CSS.
• Experience with OpenAPI Specification (Swagger).

Education

• Bachelor’s Degree in English, Technical Writing, Technical Communication, Computer Science, or equivalent professional experience, required.