As we embark on an exciting new phase of our transformation journey, introducing new tools and processes, this is a great opportunity for an exceptional candidate who enjoys the challenge of a fast-paced, high volume environment, to join our highly specialist Audience Operations team supporting our B2B divisions, Marketing Communication and Professional.

This is a "learn-as-you-go" role. You don't need to know how to do everything yet—you just need to be organised, tech-savvy, good at communicating and have a great eye for detail.

As part of this role you will complete a Multi-Channel Marketer Apprenticeship which will be run by JDA Group

You will support the marketing operations arm of the audience operations team on any projects, BAU and admin work required to support campaign or marketing activity.

• Inbox Management: Keep on top of incoming bookings, requests and queries.
• Building Email Audiences: Learning how to use our CDP (Amperity) and build targeted email campaign audiences.
• Email Creatives: Learning to use our “Drag & Drop” tool in our ESP (Acoustic) to assist Marketers and Offshore Team where needed. Developing knowledge on what makes a good email campaign.
• Working Alongside Marketers: Building relationships with marketing stakeholders and supporting your team to make marketer’s dreams come true!
• Data Admin: Helping to organise spreadsheets, documents and regular system housekeeping
• Learning the Rules: Gaining an understanding of GDPR (data privacy) to make sure we are contacting people safely and legally.

• 
  Love Technology: You are comfortable using computers, enjoy learning new apps, and maybe even have an interest in basic coding (like HTML).
• Are a Perfectionist: You hate seeing a typo or a broken link. You take pride in making sure your work is "error-free."
• Are a Great Communicator: You’re happy to ask questions when you aren’t sure and like keeping people updated on your progress.
• Can Follow a Plan: You are good at following instructions and ticking off tasks on a "to-do" list.
• Are Curious: You often find yourself asking "How does that work?" or "Could we do this faster?"

Required qualifications

English and Maths GCSE at a grade 4(/C) and above

• 25 days holiday per year excluding bank holidays (increasing 1 day per year of service up to 30 days)
• Work from anywhere in the world for up to 3 weeks of the year with our ‘Work from Anywhere’ days
• Flexible working hours (core hours from 10-3) allowing you the flexibility to adapt your work schedule to your personal commitments
• Generous contributory pension scheme
• Health Cash Plans: With our health cash plans, you can access a range of healthcare benefits, including coverage for medical expenses, dental care, optical services, and more