Found 6,552 of over 7K reviews
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Excerpts from user reviews, not authored by Glassdoor
- "The pay was good for someone my age (£10 per hour) and we also got free makeup" (in 622 reviews)
- "very welcoming and friendly staff" (in 413 reviews)
- "The people I work with are all nice people and generally enjoyable to work alongside." (in 334 reviews)
- "colleagues are friendly and helpful" (in 318 reviews)
- "Very helpful when starting and training was good." (in 184 reviews)
- "Poor management; timetabled me too many hours and didnt listen when i told them." (in 513 reviews)
- "managers don't know what they are doing they bully there staff especially in central london stores" (in 265 reviews)
- "6pm shift = long hours to be on your feet all day (can't sit down at the tills)" (in 233 reviews)
- "Rude managers and very long hours" (in 66 reviews)
- "Sick pay and more time off at Christmas" (in 50 reviews)
- 1.023 Nov 2023Cosmetics Counter ManagerCurrent Employee, less than 1 yearManchester, England
Occasional Free products You can take your lunch whenever you like
This store is falling to pieces, it's absolutely vile as a working environment. The Boots company does NOT value or care about their staff members. The toilets are appalling, no hot water, the basement smells of sewage. The building is in ruins and they expect you to just ignore it. The do not train you, welcome you in as a valued team member, or try to encourage you in any way. You get nothing which is why they cannot retain any staff. All the nicest managers have left. Two managers have left in two months. I have never worked anywhere that is run in such a poor manner, they don't even try to pretend that you matter. Boots was great fifteen years ago, but not no, they seem intent on letting it get run into the ground. For a company that portrays that they are all about health, they are an absolute joke!
- 2.023 Oct 2023PharmacistFormer Employee, more than 1 year
- Salary is decent but could be a lot higher - Good staff discount - Friendly and great dispensary team - gain a good amount of experience working with patients of all backgrounds and training provided by the company in services
- constant work load pressure with hardly any empathy or sympathy from management , with a huge amount of responsibility to take on multiple services - Feeling like you have to multi-task and self-check a lot due to lack of staff and constant long queues , which are prone to more errors and feels unsafe running the pharmacy - Manager always on your case to complete so much ridiculous unnecessary e-learning that isn't even that relevant to you. - Constantly having to ask for more support with another full-time pharmacist to be hired for a busier bigger store but having insufficient response back
- 2.030 Oct 2023Pharmacy AdvisorCurrent Employee, more than 5 yearsHull, England
Good Christmas bonus (if you're not used to one) Good discount Small contribution to Christmas party
Sociopathic Management. Area management will bully lower management. Pharmacies ran dangerously short staffed. Tactfully no direct access to human resources any issues go via manager to an outlet called people point. Staff privacy is non existent, information discussed to area manager/some store based managers in private is spoken about not constructively but like gossip.
- 3.020 Nov 2023Marketing SpecialistCurrent Employee, more than 5 yearsNottingham, England
Managers in my area are great. Will always back you up and reasonable. Flexitime working Great teams to work with
Hybrid working is slowly but surely being removed, for no good reason. Pay is poor compared to brands or smaller companies1
- 3.013 Nov 2023SupervisorCurrent Employee, more than 5 yearsLondon, England
Employee Discounts: Boots may offer attractive employee discounts on their products, which can be a significant benefit, especially for those interested in health and beauty products. Career Development Opportunities: Large retail chains often provide opportunities for career advancement. Boots may have training programs, mentorship opportunities, and career development initiatives for employees.
Workload and Stress: The retail industry, including pharmacy and beauty, can be fast-paced and demanding. Employees may experience high workloads and stress, particularly during peak hours or busy seasons. Customer Service Challenges: Dealing with customers, especially in a retail setting, can be challenging. Employees may encounter difficult customers or face situations that require patience and effective communication.
- 3.018 Jul 2023Finance AssistantFormer Employee, more than 8 yearsNottingham, England
- Employee discount - Some flexible working, mostly for people who have children - Mental health support via third party company paid for by Boots - Company may pay for qualifications
- Varies depending on your manager. Some very good and others very bad - Also varies depending on overall company plans - Increases in workload not always dealt with in good time, often staff who haven't been made redundant are overworked - Too much of an expectation to 'go the extra mile' - Lack of career progression, unless you want to be a manager. Particularly lacking if you're disabled - Open plan office is not amenable for everyone - Expected to train others a lot - More difficult for introverts who don't network - Not always flexible or understanding enough of people with disabilities, particularly invisible disabilities. HR approaches and ethos around this need updating. They also need to be more open to suggestions from disabled people rather than deciding what they need1
- 1.018 Oct 2023Pharmacist Store ManagerFormer Employee, more than 10 yearsManchester, England
None, avoid at all costs
Worked at the company since I was 16. Watched it get worse and worse, the stores look battered and dated. Staffing levels are being cut to a dangerous level, and even when you think it can’t be slashed anymore - it’s still cut. No security, despite assaults on staff - staff report not feeling safe; but nothing is done about it. Any overtime you do as a manager isn’t paid, it’s “your choice to do it” even if the overtime means the store can open. The pharmacies are dangerous due to staffing. The stores aren’t safe due to no security. They only increased pharmacist’s wages because they were haemorrhaging pharmacists out of the door. Very inflexible. The non-pharmacist area manager was getting me to tidy shelves, despite the fact that I was signed in as RP, and had a queue. Young pharmacists…. Do not waste your career here.
Boots Reviews FAQs
Boots has an overall rating of 3.5 out of 5, based on over 7,268 reviews left anonymously by employees. 58% of employees would recommend working at Boots to a friend and 45% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
58% of Boots employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Boots 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.