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Boots Reviews

Updated 15 April 2018
1,372 reviews

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3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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Elizabeth Fagan
200 Ratings

1,372 Employee Reviews

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Pros
  • Good pay, good overtime offered, great colleagues (in 148 reviews)

  • Temp employees still got to use the staff discount card (in 116 reviews)

Cons
  • Long hours if working full time, rude customers think you (in 70 reviews)

  • Work life balance is ok but sometimes not (in 25 reviews)

More Pros and Cons

  1. "Customer Assistant"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Customer Assistant in Cheltenham, England
    Former Employee - Customer Assistant in Cheltenham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Boots part-time (More than a year)

    Pros

    Very good pay and a friendly place to work. Get to experience different role not always just the same thing.

    Cons

    Can be funny about giving you over time as not keen on paying more money to employers.

    Advice to Management

    Have more group employee days so people can get to know each other better an work more effectively as a team.


  2. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pharmacy Ad in Cambridge, East of England, England
    Former Employee - Pharmacy Ad in Cambridge, East of England, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Boots part-time (More than a year)

    Pros

    Good pay, good overtime offered, great colleagues

    Cons

    Not many extra benefits other than staff discount

    Advice to Management

    Better organisation needed in some areas and better store upkeep

  3. "Boots"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Assistant in Loughborough, England
    Current Employee - Customer Assistant in Loughborough, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Boots part-time (More than a year)

    Pros

    Friendly and hard working staff.
    Great communication between managers and staff.

    Cons

    stock management system could be improved.


  4. "Customer assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Assistant in Birmingham, England
    Current Employee - Customer Assistant in Birmingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Boots full-time (More than a year)

    Pros

    Great place to work and brill colleagues

    Cons

    None really great team can be a physical job.


  5. "Love my job but not staff cut backs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norwich, England
    Current Employee - Anonymous Employee in Norwich, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Boots part-time (More than 5 years)

    Pros

    Lots of training and opportunities to progress. Fairly good salary. Good staff discount.

    Cons

    Staff cut backs meaning fewer staff which at times can be too stressful, especially when you are trying to concentrate while dispensing drugs and medicines. Some days I am doing 3 or 4 different job roles.

    Advice to Management

    If you want excellent customer service( how it was a few years ago) and fewer dispensing errors start employing more staff again. Seen the staff halved in my store alone. Am I a pharmacy advisor, healthcare advisor, customer assistant or member of ops? Doing 4 jobs and getting paid for 1.


  6. "better than lloyds"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good company training and support

    Cons

    Culture from the top needs revisiting

    Advice to Management

    Listen to staff


  7. "Christmas temp customer assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Christmas Sales Assistant in Northampton, England
    Former Employee - Christmas Sales Assistant in Northampton, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Boots part-time (Less than a year)

    Pros

    The management were nice and friendly, the pay was good

    Cons

    Very understaffed, expected to do things without the proper training, management unorganised and did not communicate well, 8+ hours standing on your feet (no stalls to sit on if behind the till), the 'store budget' was not enough to run it properly.

    Advice to Management

    Train all new employees properly before leaving them to 'fend for themselves' when at work, more communication between all staff.

  8. "Customer Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Boots part-time

    Pros

    Friendly staff
    Build relationships with frequent customers
    Some staff discount
    In-depth eLearning experience

    Cons

    Can be very fast paced
    Have to have a wide range of knowledge
    Often encounter difficult customersf


  9. "Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dispensing Assistant
    Former Employee - Dispensing Assistant
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Boots full-time (More than a year)

    Pros

    Usually lots of overtime available
    Career progression in multiple fields e.g. healthcare, management
    Staff discount

    Cons

    Not given paid time to complete training
    The targets set can be overwhelming and near on impossible to meet, particularly when working in pharmacy
    I ended up doing the work of a more experienced role without the recognition, promotion, or pay rise
    The management style of higher ups can be frustrating at best


  10. "happy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    lovely company good management structure

    Cons

    there aren't any i can think of


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