Dunelm Reviews

3.6

65% would recommend to a friend

(463 total reviews)
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Clo Moriarty

70% approve of CEO

59% positive business outlook

Reviews by job title

463 reviews
3.0
4 May 2026

Varies depending on store

Recommend
CEO approval
Business outlook

Pros

Okay pay in coach roles Can be really positive and a great developmental environment if your line manager is behind you Internal development programmes are good

Cons

Pushed to the max with hours being cut some weeks (should consider saving some money by reducing the copious amounts of POS sent into store) If you don’t have a responsible store coach, you will struggle. Examples include: fostering a toxic work environment, allowing a culture of bullying and gossip (beyond normal workplace chat), rota changes up to and including the day of shift impacting your personal life, refusing to support the development of younger colleagues.

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Dunelm Response
3w
Thanks for taking the time to leave a review. We value your feedback and thoughts, and will pass these onto the relevant teams.
1.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

Slightly Flexible Shifts If Manager Likes You

Cons

Awful Work Load Men are given special treatment by managers Managers give different employees different targets/workloads Holidays are only allowed to be taken in week blocks No Place For Progression

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Dunelm Response
4w
Thanks for taking the time to leave a review. We value your thoughts and appreciate your feedback.
5.0
17 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great staff to work with

Cons

Hard to make career progression

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Dunelm Response
1mo
Thanks for taking the time to leave a review. We appreciate your feedback!
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