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      Lantern

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      Reviews by job title

      44 reviews
      1.0
      16 Jun 2025

      Very unstable environment

      Systems engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      I would not recommend if you have better opportunities.

      Cons

      • Organizational instability due to frequent restructuring or shifting priorities, which can impact project continuity and job security. • Lack of clear communication from leadership and limited visibility into long-term strategy. • High employee turnover, resulting in knowledge gaps and increased workload on remaining staff. • Limited opportunities for structured career growth or mentorship due to the fast-paced, reactive environment.

      avatar
      Lantern Response
      11mo
      Thank you for sharing your feedback. We are committed to creating a positive work environment and are continuously working on improving communication and providing clearer visibility into our long-term strategy. In addition to creating additional communication channels like the Bright Side, We are also developing a more structured career development program to support our employees' professional growth. Your insights are valuable, and we wish you the best in your future endeavors. Meredith Fish SVP, People Team
      2.0
      11 Feb 2026

      Meaningful mission, but leadership and culture undermine execution

      Creative director
      Recommend
      CEO approval
      Business outlook

      Pros

      • The mission is genuinely compelling and the product has potential to help members • Many talented, experienced people who care about quality and outcomes • Opportunities to move fast and learn quickly • Significant room to improve the brand and member experience if the organization commits to it

      Cons

      • Executive leadership sets the tone, and the culture reflects it. • Expectations are often high, but priorities and direction change frequently, creating unnecessary stress and rework. • Limited trust in the experts being hired. • Strategic thinking is not valued in practice. Leadership seems to want more hands to execute, not partners who can shape direction. • Brand is inconsistent and fragmented. Brand audits and leadership interviews were conducted, but the insights don’t translate into a clear, differentiated, member-first brand system. • The member experience feels disconnected across touchpoints. The mobile app, web portal, and website don’t align in messaging, voice, or visual design, which weakens trust and cohesion. • The organization operates reactively. Work is often driven by the latest urgent request rather than a strategic plan, making it hard to build sustained momentum.

      1.0
      19 Nov 2025

      Dog Eat Dog

      Operations
      Recommend
      CEO approval
      Business outlook

      Pros

      If you are connected within the organization with executives who like you then you can stick around. The organization is full of talented folks from the industry and keeps the business thriving. They pay well.

      Cons

      No transparency. Their motto internally is fire fast and hire slow. No opportunity for development or any type of support from leadership to gauge success. You either fit their mold or you don't and if you don't then beware. The culture here is non-existent. They only care about the people that leadership feels is contributing to the bottom line. Leadership will smile in your face one second and then have no problem letting you go the next, with a severance package of only a couple of weeks. For a health tech startup their benefits offered are sub par at best. Leadership will create your performance reviews based on if you are receiving any type of bonus to ensure that they do not have to pay you. If you are remote be prepared to work 10-12 hour days often, if this isn't you, then run away and run away fast.

      avatar
      Lantern Response
      6mo
      Thank you for taking the time to share your feedback. At Lantern, we value our employees and are committed to fostering a supportive, transparent, and inclusive culture. As we continue to grow rapidly, there are many opportunities for development and advancement across the organization. We encourage employees and leaders to regularly discuss career aspirations and identify opportunities for experiential learning to support each individual’s career journey. Our performance and bonus processes are designed to be objective and goal-based to ensure every team member is evaluated fairly. We also regularly review our practices to ensure they reflect our values and support our people. Thank you again for sharing your experience. If you would like to further discuss your concerns, please feel free to reach out to me directly for a confidential conversation. We wish you the very best in your future endeavors. Meredith Fish SVP, People
      5.0
      10 Oct 2025

      Great pay and benefits

      Claims specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Lots of growth opportunities, great work culture and leadership

      Cons

      On site work, you have to go to the office 5 days a week and earn working from home

      avatar
      Lantern Response
      6mo
      Thank you for sharing your experience and for being part of Lantern. We’re glad to hear that the growth opportunities, culture, and leadership have stood out to you during your time here, those are areas we work hard to nurture and sustain. We also appreciate your candid note about on-site work. While some roles do require an in-office presence to best support our members and teams, we understand that flexibility is important. We regularly review our workplace policies to ensure they balance operational needs with employee preferences, and feedback like yours helps us continue to evaluate where we can thoughtfully evolve. Thank you again for taking the time to leave a review and for the work you do every day to support our mission. Meredith Fish SVP, People Team
      4.0
      8 Nov 2025

      Mission-driven company / great values

      Lead product manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - strong leadership team - consistent but deliberate headcount growth - mission driven - good work-life balance - lots of remote opportunities

      Cons

      - remote culture/inclusion is still a work in progress (company has shifted from mostly single-city onsite to a significant portion of headcount remote hires over last 2+ years). But, I believe company will get it right.

      avatar
      Lantern Response
      6mo
      Thank you so much for taking the time to share your experience and for your continued contributions to Lantern. We're grateful to hear your reflections on our mission, leadership, and work-life balance, and we’re proud that these elements resonate with you. We also appreciate your thoughtful feedback on our evolving remote culture. Building an inclusive culture for both remote and in-office employees is a priority for us, and feedback like yours plays an important role in helping us continue to improve. Stay tuned for some fun virtual events coming up over the next month! Thank you again for your insight and for being part of Lantern. Meredith Fish SVP, People Team
      1.0
      18 May 2026

      Empathetic staff hindered by toxic leadership

      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      People working are empathetic and trying to make a change in healthcare system

      Cons

      stay away - way too many to list. from CEO to leadership to current change in focus is all toxic

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