Question 1

Is Optical Express a good company to work for?

Accepted Answer

Optical Express has an overall rating of 2.9 out of 5, based on over 642 reviews left anonymously by employees. This rating has decreased by 19% over the last 12 months. 39% of employees would recommend working at Optical Express to a friend and 44% have a positive outlook for the business. The best reviews about Optical Express have been left by employees working as Clinic Manager, Store Manager and Patient Advisor.

Question 2

Does Optical Express pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Optical Express employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Optical Express. This rating has decreased by 15% over the last 12 months.

Question 3

How satisfied are employees working at Optical Express?

Accepted Answer

39% of Optical Express employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Optical Express 2.8 out of 5 for work life balance, 2.6 for culture and values and 2.8 for career opportunities.

Question 4

What are the top reviewed jobs at Optical Express?

Accepted Answer

Patient Advisor (74), Manager (43), Optometrist (24), Optical Advisor (22), Clinic Manager (16), Store Manager (16), Optical Assistant (15), Assistant Manager (11), Customer Service Representative (8), Receptionist (8), Customer Care Advisor (7), General Manager (7), Call Center Agent (6), Customer Advisor (6), Outbound Agent (6)

Question 5

What are the pros of working at Optical Express according to real employee reviews?

Accepted Answer

"Your immediate team will be great and have you in fits of laughter." ((in 43 reviews)); "Nice staff and colleagues to work with" ((in 26 reviews)); "The people I worked with were great" ((in 26 reviews)); "•	Excellent training provided in ophthalmic testing and customer care—I’ve learned a lot over the years." ((in 21 reviews)); "great working environment" ((in 14 reviews))

Question 6

What are the cons of working at Optical Express according to real employee reviews?

Accepted Answer

"Bullying is rife and common place in the workplace." ((in 21 reviews)); "Constant change in staff and managers" ((in 19 reviews)); "Senior management poor" ((in 18 reviews)); "1. Poor salary" ((in 17 reviews)); "Low Pay, for non" ((in 16 reviews))

Question 7

What are the top reviewed Optical Express locations?

Accepted Answer

Glasgow, London, Edinburgh, Dartford, Manchester, Newcastle upon Tyne, Milton Keynes, Cumbernauld, Birmingham, Leeds, Cambridge, York, Nottingham, Derby, Norwich, Shaftesbury, Trafford Park, Bristol, Uxbridge, Belfast, East Kilbride, Aberdeen, Exeter, Liverpool, Sheffield, Saint Albans, Maidstone, North Shields, Northampton, Plymouth

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Supportive management and progression, but high expectations and low pay

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