Does Synchrony pay their employees well?

According to anonymously submitted Glassdoor reviews, Synchrony employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Synchrony. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Synchrony?

79% of Synchrony employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Synchrony 4.2 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Synchrony?

Customer Service Representative (315) , Customer Service Representative (CSR) (88) , Senior Analyst (58) , Collections Representative (56) , Manager (52) , Senior Customer Service Representative (45) , Analyst (40) , Collections Specialist (32) , Vice President (30) , Fraud Specialist (29) , Assistant Vice President (26) , Bilingual Customer Service Representative (26) , Senior Representative (25) , Intern (24) , Software Engineer (22)

What are the pros of working at Synchrony according to real employee reviews?

"Also great benefits and 401k" ((in 341 reviews)); "Very flexible and good work life balance" ((in 196 reviews)); "Pay was good plus shift Remote" ((in 124 reviews)); "Great people and very helpful" ((in 106 reviews)); "Management is great in terms of giving proper training time to time." ((in 90 reviews))

What are the cons of working at Synchrony according to real employee reviews?

"Managers do not take feedback seriously unless it's good feedback." ((in 47 reviews)); "Remain with Less Compensation if we stay for long time.." ((in 20 reviews)); "Sometimes there is politics involved." ((in 10 reviews)); "The project managers on this team are highly proficient, professional, and a real asset to the team." ((in 3 reviews))

What are employees saying about Synchrony redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Synchrony redundancy and their outlook for job security at Synchrony in 2026.

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Synchrony

Synchrony Reviews

4.1

79% would recommend to a friend

(2,550 total reviews)

Brian Doubles

90% approve of CEO

76% positive business outlook

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Synchrony has an employee rating of 4.1 out of 5 stars, based on 2,550 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Synchrony employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

3K reviews

5.0

21 Sept 2022

Best Place To Work

Veterinary assistant

Recommend

CEO approval

Business outlook

Pros

Supportive of growth Employee advocate Good judgement in times of crisis

Cons

Office work and sitting the whole day

5.0

26 Jun 2026

Decent pay but entry-level work can be stressful

Senior specialist client affairs

Recommend

CEO approval

Business outlook

Pros

Great place to work decent pay

Cons

Sometimes entry level work can be stressful

5.0

18 Jun 2026

Great management and coworkers, but long hours are tiring

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Management, compensation is good. Your coworkers, the best

Cons

Long hours of work although paid but still your tiredness is important

Viewing 1 - 3 of 2,550 Reviews

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Jobs at Synchrony

Physical Security Intelligence Operations Analyst

AVP, Credit Model Development

Chicago, IL

US$100K - US$170K /yr

(Employer provided)

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AVP, Authentication Analytics & Strategy

AVP, Data Loss Prevention Engineer

Alpharetta, GA

US$100K - US$170K /yr

(Employer provided)

View job