Wix reviews about "management"

5 days at the office is a struggle, but apart that everything's great

Company future is unknown and management decisions seem chaotic. No performance reviews means almost impossible to get raises. 5 days in the office non-negotiable (unless you're at the company for a long time and they don't want to lose you). Can be chill in some teams while in others you'll work 12 hours a day.

Management is not good and political

* part of the middle management is toxic and are not proffesional * No compensations

Managers that don't have a lot of experience in management or in the field, there is micro management and a lot of politics. big compony with lots of people involved in every change making it hard to introduce big changes and advance with the technology outside. A lot of build in tools that could have better solutions. The compony separations doesn't apply to infrastructure teams.

Instant changes in the priorities can cause a chaotic feeling, and disrupt focus for rnd teams

Being tagged or contacted late at night (e.g., 11 PM–midnight) on non-urgent issues (work life balance)

Things took a massive dip in 2023; firstly with the redundancies and the bizarre need to hire extensively immediately after, and then the company's completely political stance post October 7th, where they not only fired one of my colleagues for airing her political views, but allowed people in the TLV office to air racist and political views in slack groups and asked for donations to the IDF. There's also an Israeli flag with the message 'Standing together' when logging into an internal system, which is inaccurate as much as political. Wix completely overstepped the mark when all this happened, a workplace should never become a place where politics are promoted, especially in a global company. Outside of this, the last year and half has seen a steady decline in atmosphere in the DUB office. Everything said previously combined with salary freezes, lack of investment in product due to saving plans and a steady increase in workload led to increased feelings of being jaded as well as increased attrition. The team lead role gives good variety at Wix, and there was good opportunities for growth during my early time here. The role gets a bit blurred at times though to compensate with Wix's lack of investment in other departments. There's far too much onus on recruitment and L+D assistance. The L+D department is a great failure in this company, all they do is schedule everyone else to assist. KPIs and responsibilities became too much for management and the bundles in my view. While Wix are correct to focus on quality, something they possibly needed a bit more of in the past, some of the numbers and aims were unrealistic. In the Services bundle alone, there were consistently issues with things like Branded App and Hotels, yet experts were still expected to somehow get 90% CSAT in these interactions. This was completely unfair and was further evidence of Wix refusing to look at some of their own products. This was compounded by experts and TLs having to analyze whether an expert has left a user on hold for three minutes instead of two. The salaries at Wix are also below what rival companies pay, creating further fatigue and lack of motivation for staff. Overall, a mixed bag. Some good things to say about the early days, unfortunately undone by the last two years.

Toxic management style in the Marketing departement.