Client services interview questions shared by candidates
The most difficult question I was asked was 'explain a time when you had to say no to a client'.
I think it was important when responding to this question that I fully explained the reasons that had lead to me having no choice but to disappoint and to show the positives that came out of it. It was vital to show my skills in dealing with difficult situations in order to give a good impression of how I work.
The founder of the company is a fan of Carol Dweck who wrote the book "Mindset". Read for your interview with her - she meets everyone she hires. Be prepared to answer questions to why you do things rather than what you do, especially about your failures and shortcomings, which is fair enough as it shows growth and reflection, but be prepared to not be believed even when you are being honest.