Digital Operations & Communications Assistant

Part-time | 20–25 hours per week | Home-based | £14 per hour

Help us ensure every baby is seen, heard and held.

DorPIP (Dorset Parent Infant Partnership) is a specialist charity supporting babies, parents and families during the first 1001 days of life.

We are looking for a digitally confident, highly organised problem-solver who enjoys improving systems, spotting what others miss, and helping a small charity run smoothly behind the scenes.

This is not a traditional administrative role.

We need someone who is comfortable working across multiple digital platforms, can juggle a variety of tasks, enjoys creating order from complexity, and isn't afraid to ask questions when something doesn't quite add up.

About the Role

You'll work directly with the CEO and wider team to help keep operations, communications and digital systems running smoothly.

One moment you might be updating website content, the next helping coordinate a training event, improving a process, updating the CRM, creating a Canva presentation, or making sure important actions don't fall through the cracks.

This is a varied role with plenty of opportunity to shape systems and make a real contribution to how the organisation works.

Key Areas of Responsibility

• Digital operations and administration
• CRM and database management
• Website updates and digital content
• Newsletter and email communications
• Canva presentations and marketing materials
• LinkedIn and social media support
• Training and Eventbrite administration
• Document preparation and reporting
• Process improvement and workflow coordination
• Supporting projects from idea through to completion

We're Looking for Someone Who:

✔ Notices when something doesn't quite make sense

✔ Enjoys solving problems and improving systems

✔ Takes ownership and follows tasks through to completion

✔ Is confident working across multiple digital platforms

✔ Learns new software and systems quickly

✔ Can manage competing priorities without losing attention to detail

✔ Enjoys working independently while remaining part of a collaborative team

✔ Is comfortable using AI tools to improve productivity and efficiency

Experience With Any of the Following Would Be Helpful:

• Canva
• Microsoft 365
• SharePoint
• CRM systems (particularly Zoho)
• Squarespace or website content management systems
• Mailchimp or similar email platforms
• Eventbrite
• LinkedIn
• AI productivity tools

This Role May Suit Someone From a Background In:

• Operations support
• Executive or virtual assistance
• Charity administration
• Project coordination
• Digital coordination
• Small business support
• Startup environments

What We Offer

• Flexible home-based working
• A genuinely varied role
• Opportunity to improve systems and influence how we work
• Supportive and collaborative team culture
• Purpose-driven work with real impact for babies and families
• Opportunity to develop new digital and operational skills

Please Note

This role is likely to suit someone who enjoys variety, initiative and problem-solving.

It may not suit someone looking for a purely administrative, highly repetitive or narrowly defined role.

To Apply

Please submit:

• Your CV
• A short covering letter (maximum 1 page) explaining:
• Why this role interests you
• An example of a time you spotted a problem or improved a process
• Why you think you would be a good fit for DorPIP

Closing Date: 20 June 2026

Pay: £13.50-£15.00 per hour

Benefits:

• Company events
• Company pension
• Flexible schedule
• Health & wellbeing programme
• Work from home

Application question(s):

• In 2 or 3 sentences, what motivated your to apply to us specifically?

Work Location: Remote