A.S. Watson Group Reviews | Glassdoor.co.uk

Glassdoor uses cookies to improve your site experience. By continuing, you agree to our use of cookies. OK | Learn More

A.S. Watson Group Reviews

Updated 16 January 2018
53 reviews

Filter

Filter

Full-timePart-time

3.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Dominic K. M. Lai
20 Ratings

53 Employee Reviews

Sort: PopularRatingDate

Pros
  • Great team spirit in Zurich and regular team building activities (in 5 reviews)

  • Good pay & benefits, career progression, good work/life balance promoted, inspirational people, diversity embraced, "work hard play hard" mentality (in 3 reviews)

Cons
  • Chinese work culture can sometimes clash a bit with British (in 2 reviews)

More Pros and Cons

  1. "Short Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at A.S. Watson Group full-time (More than a year)

    Pros

    Multicultural environment
    Great Team
    Fast paced and proactive in change

    Cons

    Hong Kong influence on working environment.

    A.S. Watson Group Response

    23 Aug 2017

    Hi there, and thanks a million for taking your time to leave us a review! At A.S. Watson we’re exceptionally proud of our multicultural nature and international expertise. That’s what makes us... More


  2. "Supportive employer / great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at A.S. Watson Group full-time

    Pros

    ASW is a fast paced, dynamic and truly international company. It has fully supported both my professional and personal growth and given me a platform to progress in my career. It is people centric and treats its employees fairly and with respect. It's innovative and results driven which provides ongoing challenges and opportunities to grow.

    Cons

    Overall very good but could provide greater incentives for long service.

    A.S. Watson Group Response

    24 Aug 2017

    Thank you for your feedback and remarkable rating. We’re extremely happy to hear about your successful journey with us so far, and wish you all the best for the future. Thanks a million!

  3. "Forward thinking, people focused company - great to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at A.S. Watson Group full-time (More than a year)

    Pros

    Good pay & benefits, career progression, good work/life balance promoted, inspirational people, diversity embraced, "work hard play hard" mentality.

    Cons

    Can be a little corporate, not necessarily a "cool" brand to work for (and often unknown in Europe).

    Advice to Management

    Increase brand awareness of ASW (not just their brands). Become more flexible for younger generation.

    A.S. Watson Group Response

    24 Aug 2017

    Thank you for such a brilliant review. We love the fact you’re enjoying ASW’s unique and inspirational culture and you’re totally right – we need to shout More about it!

    To help us increase... More


  4. "Great team, great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at A.S. Watson Group full-time (More than a year)

    Pros

    Great team and environment in the London office, very open and honest culture. Senior managers/directors are very busy but approachable. Work-life balance is ok.

    Cons

    Very small teams means less space for growth, there's no place to step away from your desk to have lunch, flexible working could be improved.

    Advice to Management

    Rearranging/relocating the office should be considered - it's difficult to focus being stuck at your desk all day, there isn't always time to go out for lunch.

    A.S. Watson Group Response

    20 Jun 2017 – Head of HR Operations (Europe)

    Hi. Thank you for your feedback and review. It's good to see that you mention our great team, senior management and culture of openness as particular positives. We will ensure that your comments... More


  5. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Approves of CEO

    Pros

    Great Team, good development and internal promotion and moves. Good culture and always lots to do.

    Cons

    Office facilities aren't up to standard. Could do with an upgrade on refresh of the office.

    A.S. Watson Group Response

    24 Aug 2017

    Hi and thanks for 5 stars! We’re extremely happy you appreciate our culture, team spirit and the breadth of opportunities available at A.S. Watson Group. We’re particularly proud of these aspects... More


  6. "Good company to work! Nice People!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at A.S. Watson Group (More than a year)

    Pros

    Flexible and cares about employees. Great people. Good collaboration among teams

    Cons

    The turnover rate of employee is very high therefore the promotions in the career is very slow.

    A.S. Watson Group Response

    24 Aug 2017

    Hi there, and thank you for your feedback. At A.S. Watson our values help us shape how we think, feel and act; with focus and care for each other. That’s why it means a world to us seeing these... More


  7. "Exciting company to be part of"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at A.S. Watson Group full-time (More than 10 years)

    Pros

    Huge global presence, if you work in a group function you get to interact with all the global business units. Retail is normally fast and ASW is no exception decisions get made rapidly and you can see your work implemented very quickly. Lots and lots of examples of people starting in junior roles and working their way to the top. Some great career opportunities.

    Cons

    Can be a cultural minefield but that's normal for any global organization. Due to the need to turn things around quickly some weeks will be very busy with some long hours required.

    Advice to Management

    Spend as much time as possible in the stores

    A.S. Watson Group Response

    24 Aug 2017

    Thanks so much for your 5-star rating! We really appreciate your feedback and advice, especially with 10+ years of experience with A.S. Watson Group. It means a lot. Thank you.

  8. Helpful (3)

    "I like my job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Group CRM in London, England
    Current Employee - Group CRM in London, England
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The team I work in is collaborative and welcoming. Office drama is kept to a minimum, and everyone behaves like adults. The work is varied, there are lots of opportunities to get involved with exciting things. People tend to leave the office on time.

    Cons

    Terrible coffee! And tea.
    Not enough toilets.
    Battersea isn't a particularly convenient place to get to.
    Chinese work culture can sometimes clash a bit with British work culture.
    A lot of archaic technology (moving all my email to an external folder every week since there's no storage, a shared desk phone for a whole team)

    Advice to Management

    The teams themselves are overall quite happy, but with a bit more office investment people would be able to do their jobs better.

    A.S. Watson Group Response

    2 Feb 2017

    Thanks a lot for your great review. We are extremely happy to hear you’re really enjoying working at A.S. Watson. We take all the feedback very seriously and are strongly committed to working towards... More


  9. "Exciting company with massive scope for career development"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Fabulous team: people in the office are real nice and willing to help.
    Invest in the people: spend time going through skill sets with staff and encourage continuous learning.
    Massive scope for career development: a huge international company with many opportunities and chances to relocate!

    Cons

    Structure and culture is hierarchical at times which takes time for information to feed through the communication chain.

    Advice to Management

    Provide a more flexible working schedule & staff benefits

    A.S. Watson Group Response

    2 Feb 2017

    Thank you for your review – we really appreciate your feedback. We are thrilled to hear you’re enjoying your time with A.S. Watson and will continue to work as hard as we can towards improving our... More


  10. "Warehouse Operative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Operator in Dunstable, England
    Former Employee - Warehouse Operator in Dunstable, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Stable long-term opportunity, safe working environment

    Cons

    Demanding workload, fast-paced environment, wages slightly below industry average

    Advice to Management

    Try to engage the employees on different levels

    A.S. Watson Group Response

    24 Aug 2017

    Thank you for leaving us your feedback. Considering your location and function we believe you were part of one of our retail brands in the UK. To ensure your feedback gets to the right place we will... More


Showing 53 of 54 reviews
Reset Filters