Exact Data reviews about "manager"

They will lie to you about the pay structure, the benefits, and what you will be doing while working there. They tell you that you won’t be making any cold calls... that all of the leads are people that inquired about our company. They’re right. They may have requested information 7-10 years ago. That’s what most of the leads are. If you check their database, these poor people that requested more information have been called daily by new hires for years! Then when someone finally does answer, they’ll most likely tell you they’ve asked many other people from exact data that they don’t want to be called anymore. Instead of being added to the DNC list, the managers label them as recycled leads and they continue to get called. What are the chances that the person being harassed by a company for X amount of years is going to buy an overpriced scam of a “product?” Pretty slim, I would say. Honestly, I read the terrible reviews but then I saw all the good reviews and thought “the low ratings must be from people who got fired or couldn’t sell.” So, I tried it out. The one star reviews are spot on. The five star reviews? They were paid in gift cards by workers of the company to write them. It doesn’t get much more corrupt than that. Just check the dates of the five star reviews and you’ll see they fall on the same dates... All I can say is you’ve been warned!

You don't get the commission while in training. You have to graduate from the training program by reaching a certain amount of successful sales.

Most of the employees at Exact Data serve in sales roles, and sales is not for everyone. If you work there for a few months and still think the job is difficult, I would encourage looking for another position. This job is meant to be easy, and the stress and low pay of not having the skillset to perform well at Exact Data is not worth it. Alternatively, if you think the job is easy after a few months of working there, you can make an absurd amount of money working for this company. It takes time, because they want to protect themselves from over-paying someone who got lucky a few months in a row, but there is real money to be made. Honestly, the worst part about working at Exact Data is the office gossip. If you can ignore it, power to you. You will be better off by ignoring people who complain or gossip endlessly. This will likely be a problem anywhere you work, but I definitely felt it more at Exact Data than previous jobs.

Unattainable sales goals. While I worked there I saw roughly 40 account managers get fired. Don’t expect to stick around unless you can miraculously hit unreachable sales goals month after month. Some can do it. It wasn’t for me.

You have to make a lot of calls.

Lots of phone calls.

This place isn’t as bad as people make it seem. Yes they do hire often and hire just about anybody but the different personalities they bring to the environment really make it a great place. Besides having to call 150-200 old recycles a day, leaving voicemails, etc this could potentially be a great fit if you have a passion for sales. They provide really good training and training continues once you’re placed with your manager. They only require you to get 3 sales out of those recycled which can be pure luck but it will come. This is to get you comfortable on the phone and understanding the whole sales process. Only reason I left is to pursue another passion of mine. I definitely miss working with the people there!

There’s a lot here. To give an idea, I interviewed on a Friday and started the next Monday, that should’ve been a red flag for me but I was desperate for work, that’s the only reason you should take this job. The place was a turnover machine before Covid, no one was really let go once they went WFH but nothing got better. You get paid off a draw and the pay is considerably less than competitive. I never received a raise in the three and a half years I worked there, take home pay was a shade over $900 every 2 weeks. If you can live on $22k/year good for you, I couldn’t it’s the main reason I left. Another issue is that the ratio of sales reps to managers was just about 1:1 for the last two years or so making advancements almost impossible. The company was acquired by Data Axle and operates under its umbrella, sales meetings are attended by both DA and ED reps but the DA reps are on a completely different (and better) pay structure. Imagine sitting in a meeting every morning and looking at a sea of faces of people that do the same job as you, at technically the same company and knowing that they are making significantly more money than you is aggravating. The overall lack of transparency was astounding and the KPI’s were somewhat unrealistic. If you want to sit on the phone all day trying to sell a service people don’t really want and only bring in $2k/month more power to you. Lastly, if management gets a hint that you’re leaving or looking for other work they will fire you immediately. I had to quit on literally the last day possible just to make sure I got paid. They won’t pay out your PTO either if you leave. Not a great place to work and I regret almost all of the over 3 years I worked there expect for the friends I made.