Navient Collections Specialist reviews

2.5

10% would recommend to a friend

(25 total reviews)

David (Dave) L. Yowan

Not enough data to show CEO approval

14% positive business outlook

Collections Specialist employees have rated Navient with 2.5 out of 5 stars, based on 25 company reviews on Glassdoor. This indicates that most Collections Specialist professionals have an average working experience there. Navient is rated 33% below average by Collections Specialist professionals compared to other employers within the Finance industry (3.7 stars).

Reviews by job title

25 reviews
4.0
10 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Learn a lot about finances Unlimited OT some months Cool prizes

Cons

Big organization so not much is transparent You’ll find out you’ll be moving departments the day before by end of day every last day of the month

1.0
10 Feb 2024

Run Away

Recommend
CEO approval
Business outlook

Pros

Remote Work, equipment is provided

Cons

Everything, it’s not worth what they pay. They harass you if you don’t have your camera on (I did. IT confirmed it. But it was my fault it wasn’t showing up). You have so little time to learn anything. The system is slow, you can do anything (like you couldn’t screenshot, start-shutdown was blocked). After I left, they have been harassing me to return my equipment despite evidence I packed everything in the box, and that the tracking says it was delivered back to them.

3.0
25 Sept 2023

Average job

Recommend
CEO approval
Business outlook

Pros

The bonus pay, amenities and security

Cons

Constantly getting hung up on. The culture was not welcoming.

Viewing 1 - 3 of 25 Reviews

Glassdoor has 840 Navient reviews submitted anonymously by Navient employees. Read employee reviews and ratings on Glassdoor to decide if Navient is right for you.