Navient reviews about "benefit"

Watch those call times they don’t play !

poor communication, weak outlook, no room for growth

Since the new CEO took over in a hostile takeover, the company has been declining. Navient made the decision to outsource its student loan processing and to sell off all of the other lines of business besides student loans. The old CEO was trying to diversify because Navient has a severely shrinking student loan portfolio which will not be around in ten years. Basically, management is managing a severely shrinking business and there will be a lot of job loss over the next years. The business outlook is extremely poor.

Rules are applied unfairly. I experienced being put down by manager in front of the whole team.

Benefits and working short staffed

Cranky clients, inadequate technology and stressful situations

Industry and regulatory complications, disconnect between senior leadership and the teams.

no benefits late hours didn’t learn in training

The company is lying to their employees, I worked with them for 10 months for the ACP and LL customer rep role. when they do the hiring process they told us this position is temporary for a year. After the 2 weeks of training they announced us ( the new hired) that now the position is permenant but before we can get any benefit we must have a year of employment. I was good with that until I see that they are still hiring for the position but still post it has temporary for 1 year. Then I know this company doesn't want to provide any benefit to their employees reason why they post the job has a temporary position. The worst thing they start firing the employees that going to have almost a year of employment to prevent giving them some benefits. This a government position and the gov provide a good employment benefits.