11 Feb 2025
Navient reviews about "management"
36% positive business outlook
Reviews by job title
152 reviews
3.0
22 Mar 2025
Recommend
CEO approval
Business outlook
Pros
Pay flexible easy fun cool
Cons
Schedule micro management supervisor fun
1.0
10 Dec 2024
Recommend
CEO approval
Business outlook
Pros
Remote position so you don’t have to be in office
Cons
Rude callers, management lacks accountability,
3.0
3 Apr 2024
Recommend
CEO approval
Business outlook
Pros
Great middle management, great benefits such as generous PTO, 5% 401K matching, low premiums for health insurance. In addition, most of the company is 100% work from home.
Cons
Since the new CEO took over in a hostile takeover, the company has been declining. Navient made the decision to outsource its student loan processing and to sell off all of the other lines of business besides student loans. The old CEO was trying to diversify because Navient has a severely shrinking student loan portfolio which will not be around in ten years. Basically, management is managing a severely shrinking business and there will be a lot of job loss over the next years. The business outlook is extremely poor.
3.0
29 Apr 2024
Recommend
CEO approval
Business outlook
Pros
Team Leaders are great they are very supportive and try to be fair with everyone.
Cons
Managment is not good at all , through the day management would come in our teams chat to remind us that we should not be having callers on hold or that we should be going to the bathroom.
1.0
7 Mar 2025
Recommend
CEO approval
Business outlook
Pros
this company has bad management, and they are not honest to their employees. Remote work is the only pros.
Cons
this company has bad management, and they are not honest to their employees.
5.0
21 Jan 2025
Recommend
CEO approval
Business outlook
Pros
Even as a manager my reporting higher up was always very understanding and patient when starting out in my role. Thorough training and lots of opportunity for promoting within
Cons
Some of the hours for certain projects and being in a different timezone when working remote projects
4.0
6 Feb 2026
Recommend
CEO approval
Business outlook
Pros
Insurance, 401k match, tution reimbursement, lifestyle spending account
Cons
Management doesn't always keep workers in loop.
Viewing 1 - 3 of 152 Reviews
