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Full-timePart-timeGood work life balance and talented colleagues (in 9 reviews)
Good benefits, some very talented people in place in the business (in 15 reviews)
Over the top with health and safety as well (in 13 reviews)
more exposure to senior management (in 13 reviews)
I have been working at SSE full-time (More than 10 years)
Pros
Fair and open culture
Linked to communities on the ground
Good management
Cons
Relentless focus on performance
Tough operating environment
I worked at SSE full-time (More than 3 years)
Pros
Diverse workplace
Friendly Staff
Good progression opportunity
Cons
Safety culture is over the top for office based staff
'We've always done it that way' culture
Hard to innovate
Advice to Management
Listen to the staff at the lower levels, they're a key source of information.
Helpful (2)
I worked at SSE full-time (More than a year)
Pros
The people are great
Perks at work is cool
Pension
Cons
No progression
The company has gone to hell, they care more about getting calls through than the customers. Impossible Targets you can't meet and do a good job.
High pressure.
I ended up making a song about it as below:
(In the tune of Do You Hear the People Sing - Les Mis)
Do you hear the People scream,
Screaming the songs of slavery.
It is the music of the people,
Who all work at SSE.
When the pounding of your heart,
Is from stress and anxiety.
You know that you are part,
Of the SSE family.
Advice to Management
Sort out your targets or get rid of your voice of the customer as it's impossible to meet both especially when you have a hard call and your manager is on your back about ACE ignoring the fact that this stat is effected when it's not a simple rebill or pricing question .
More development ops would be good to. As it's impossible to progress unless someone literally dies.
I worked at SSE full-time (Less than a year)
Pros
Fun and busy atmosphere.
Lots of training and support
Cons
Sales style KPI system.
Unrealistic targets.
Tons of safety rules.
I worked at SSE full-time (More than a year)
Pros
It's easy. I mean the work itself is really easy for the amount you get paid. If you end up sitting beside some experienced and semi enthusiastic people then you can learn a lot about the industry and various funds and programes that are out there to help people.
Cons
Mentally draining. You're on the phone 8 hours a day, and management will come down on you like a ton of bricks if you dare be away from answering calls for more than 15 minutes. The team managers they have all fit a certain type, and favouritism does play a massive part in how you are treated by management. Be prepared for conflicting directions coming from different departments, all of which you must put into practice unless you want to be up before a disciplinary, unless you're one of the favourites then you can pretty much do what you want.
Advice to Management
Stop playing favourites. Understand that the job can be mentally draining, which results in many sick days due to mental health deteriorating. Have a clear goal and direction for the department, and try to keep sudden changes in that direction down to a minimum,
I worked at SSE full-time (Less than a year)
Pros
-Team had skilled Engineers / Project Managers.
-Working with a wide range of IT/Comms/Control equipment.
-Opportunities were opening up in other roles.
-Strong union membership and decent terms and conditions overall.
-Several base options were proposed after an initial period in Perth.
-Training courses both internal and external were common.
-Very strong health and safety culture.
Cons
-Snail pace progression within the role itself. Expect to wait 6-12 months to gain the necessary competencies and courses to be allowed to work alone (even if experienced with similar systems). If you’re moving internally, you’ll most likely have what you need already.
-I was told that the RTSD Field Engineer roles were not as stable as made out by Senior management.
-Constant talk of cost saving and keeping shareholders happy.
-No Paid overtime - TOIL offered instead.
-Use of own car packed/laden with tools for company business.
-No computer or full access to systems for months after start date.
Advice to Management
Create a structured induction and training programme for this role and make it clear at initial interview the timescales involved.
I worked at SSE full-time (More than a year)
Pros
Good salary, great work colleagues,
Cons
Audit regime that looks for blame, shift patterns are horrendous
Advice to Management
Management not interested in advice
I have been working at SSE full-time
Pros
There are some good projects kicking about.
Cons
No clear career progression
Does not value engineering. No engineers at the top and will not even pay for professional membership.
I have been working at SSE full-time (More than 3 years)
Pros
Good salary, safety culture, secure employment, some realy good people to work with.
Cons
No need to apply if you are going up against a relative or a friend of a relative of a middle to senior mananager. The Nepotism in the Customer Relations department is blatant and HR/Recruitment have no involvement in the recruitment process. There's a lot of nepotism in most companies but it's beyond obvious,other departments are also affected but it's particularly evident in this department. Fortunately I'm no longer in the department which is a plus.
Advice to Management
Do a proper review of the recruitment process and involve some impartiality, companies who don't move with the times will eventually falter.
I have been working at SSE full-time (More than 3 years)
Pros
Travel - Easy to get to and from work with a subsidised bus service. Cycle to work scheme.
Colleagues - Some great people to work with.
Canteen - Great on site canteen with a wide range of food to choose from.
Cons
Micromanagement - Very little room for exceptional/personal circumstances. These will rarely be taken into consideration.
Annual Leave - Very difficult to obtain despite making suggestions or arrangements.
Blame Culture - SSE will do everything possible to point the finger and blame someone.
Sickness Policy - Expect your line manager to perform a home visit.
Lateness Policy - Despite the amount of unclaimed minutes/hours, be expected to make up the time when it suits them.
IT Systems - Outdated, promises of new systems which never gets implemented.
Workload - You're expected to complete work of those who are absent, as well as your own work. Most of the time, your work is underappreciated.
Targets/Stats - Given unrealistic targets, very stats driven.
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