SSE Reviews

Cons

Relentless focus on performance
Tough operating environment

Cons

Safety culture is over the top for office based staff
'We've always done it that way' culture
Hard to innovate

Cons

No progression
The company has gone to hell, they care more about getting calls through than the customers. Impossible Targets you can't meet and do a good job.
High pressure.

I ended up making a song about it as below:
(In the tune of Do You Hear the People Sing - Les Mis)

Do you hear the People scream,
Screaming the songs of slavery.
It is the music of the people,
Who all work at SSE.
When the pounding of your heart,
Is from stress and anxiety.
You know that you are part,
Of the SSE family.

Cons

Sales style KPI system.
Unrealistic targets.
Tons of safety rules.

Cons

Mentally draining. You're on the phone 8 hours a day, and management will come down on you like a ton of bricks if you dare be away from answering calls for more than 15 minutes. The team managers they have all fit a certain type, and favouritism does play a massive part in how you are treated by management. Be prepared for conflicting directions coming from different departments, all of which you must put into practice unless you want to be up before a disciplinary, unless you're one of the favourites then you can pretty much do what you want.

Cons

-Snail pace progression within the role itself. Expect to wait 6-12 months to gain the necessary competencies and courses to be allowed to work alone (even if experienced with similar systems). If you’re moving internally, you’ll most likely have what you need already.
-I was told that the RTSD Field Engineer roles were not as stable as made out by Senior management.
-Constant talk of cost saving and keeping shareholders happy.
-No Paid overtime - TOIL offered instead.
-Use of own car packed/laden with tools for company business.
-No computer or full access to systems for months after start date.

Cons

Audit regime that looks for blame, shift patterns are horrendous

Cons

No clear career progression
Does not value engineering. No engineers at the top and will not even pay for professional membership.

Cons

No need to apply if you are going up against a relative or a friend of a relative of a middle to senior mananager. The Nepotism in the Customer Relations department is blatant and HR/Recruitment have no involvement in the recruitment process. There's a lot of nepotism in most companies but it's beyond obvious,other departments are also affected but it's particularly evident in this department. Fortunately I'm no longer in the department which is a plus.

Cons

Micromanagement - Very little room for exceptional/personal circumstances. These will rarely be taken into consideration.
Annual Leave - Very difficult to obtain despite making suggestions or arrangements.
Blame Culture - SSE will do everything possible to point the finger and blame someone.
Sickness Policy - Expect your line manager to perform a home visit.
Lateness Policy - Despite the amount of unclaimed minutes/hours, be expected to make up the time when it suits them.
IT Systems - Outdated, promises of new systems which never gets implemented.
Workload - You're expected to complete work of those who are absent, as well as your own work. Most of the time, your work is underappreciated.
Targets/Stats - Given unrealistic targets, very stats driven.