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Thames Water Reviews
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    Thames Water Reviews

    Updated 30 January 2019
    144 reviews

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    3.1
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
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    Steve Robertson
    22 Ratings

    Employee Reviews

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    Pros

    • "Thames Water also values family and work-life balance which was also very important for me in a company" (in 9 reviews)

    • "Good benefits; good sick pay, excellent holiday scheme and pension is double of what your contribute" (in 5 reviews)

    Cons

    • "Work life balance not great - very little perks" (in 5 reviews)

    • "No career progression, company says disable confident but actually they are not" (in 3 reviews)

    More Pros and Cons

    1. "Very good company to work for, inclusive and supportive culture"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Approves of CEO

      I have been working at Thames Water full-time

      Pros

      While I was looking for a job, it was very important for me to find an inclusive and open-minded culture that accepts people from different backgrounds. Thames Water offered me exactly that. I feel comfortable and happy coming to work, my team is very supportive and there are so many opportunities to grow and develop and many departments to explore if you want a change of roles.
      Thames Water also values family and work-life balance which was also very important for me in a company.
      Knowing that from the work we do here we provide water (which is so essential to life) to millions of people is very satisfying and rewarding.
      I would definitely recommend Thames Water.

      Cons

      When I first started, it took a bit of time to get all the software sorted. But that gave me a chance to get to know the team and the company before I started the real work which I guess is not too bad.

    2. "Good support, wont let you take control"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Thames Water full-time

      Pros

      plenty of training, both technical and soft skills available. plenty of progression but most jobs will be in Reading, Slough or Swindon

      Cons

      culture doesn't allow experienced operations managers to make decisions, and take accountability for them

      Advice to Management

      delegate decision making down to team managers and even technicians, give more autonomy to teams.

      3. Join the Thames Water team
      See Our Latest Jobs

    3. "Mechanical Engineer"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Thames Water full-time

      Pros

      Great team spirit
      Good work life balance

      Cons

      Lack of contact with higher management

    4. "Performance"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Systems Engineer
      Current Employee - Systems Engineer
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Thames Water part-time (More than a year)

      Pros

      Good culture and nice place to work

      Cons

      Salary review needs to be evaluated

    5. "Mixed Bag"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Thames Water full-time

      Pros

      Good crew, scope for progression

      Cons

      Long and slow days, not enough work to cover the week.

    6. "Not great company to work for"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Disapproves of CEO

      I worked at Thames Water full-time

      Pros

      Some really good people there

      Cons

      No support in company

      Advice to Management

      Let the call centre do their job

    7. "Fun place to work, good teams to work in"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Senior Data Analyst in Swindon, Wiltshire, South West England, England
      Current Employee - Senior Data Analyst in Swindon, Wiltshire, South West England, England
      Recommends
      Negative Outlook
      No opinion of CEO

      I have been working at Thames Water full-time (More than 5 years)

      Pros

      Very good career development opportunities and decent pay offer

      Cons

      Thames gets stuck in its own sludge.. it’s very difficult to encourage useful change whilst the business keeps changing its priorities.

      Advice to Management

      Work your projects through to the end

    8. Helpful (2)

      "Nobody here wants to do any work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Analyst in Reading, England
      Former Employee - Analyst in Reading, England
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Thames Water full-time (More than a year)

      Pros

      Very low workload.
      Decent pay for level of experience.

      Cons

      No progression.
      Over half the company are consultants or contractors. You have people on day rate contracts who have been there for over 5 years. It's by far the biggest gravy train I've ever experienced. If you try and get anything done you'll be met with incompetence, laziness and red tape, to the point where you'll either leave or give up and join them. If you want to sit around doing very little this is the best company ever. If you actually value job satisfaction then steer clear. There's a reason why they're consistently ranked the worst water company in UK and fined millions of pounds by the government every year.

      Advice to Management

      Cut all the red tape and p-taking and actually try and be a decent company.

    9. "Well being focus"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Thames Water full-time

      Pros

      Proactively looking at how we can support the rise in mental health issues

      Cons

      Constant change and lack of customer focus

    10. "Could do better"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Negative Outlook
      Approves of CEO

      I have been working at Thames Water full-time (More than 5 years)

      Pros

      - Good people
      - Varied work
      - Flexible working

      Cons

      - Unrealistic goals
      - Poor track record of delivery

      Advice to Management

      Set goals we can deliver so as not to frustrate staff!