Thames Water Reviews

Updated 29 Jun 2020

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3.1
54%
Recommend to a Friend
50%
Approve of CEO
Thames Water Interim Executive Chairman Ian Marchant  (no image)
Ian Marchant
23 Ratings
Pros
Cons
More Pros and Cons
  1. "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Mechanical Technician in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Thames Water full-time for more than 3 years

    Pros

    Good training, skills development and driven to climb the ladder. Great teams.

    Cons

    Management at area level seem to be in a different world and not understand what happens on the ground. Work scheduling is atrocious, something that can be locally is being done in reading which causes issues. Not much overtime.

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  2. "Passionate workforce"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Thames Water full-time for more than 8 years

    Pros

    Passionate workforce in general ,good benefits and pay progression

    Cons

    Frustrating leadership with individuals experiencing constant changes in role and re organisations. Technical personnel are often not valued and as such and they end up in roles that are not suited to their skills set. Often this is due to reorganisations with no appreciation of individuals qualifications or competencies

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  3. "Little sincerity"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Analyst in Swindon, Wiltshire, South West England, England
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at Thames Water full-time for more than a year

    Pros

    The work was empowering and felt like a real difference was being made

    Cons

    The company talks a big game but doesn't show any action. Promises of training, pay rises and promotions frequently but it never materialised-- its what drove me to leave The company is also scared of innovation and is very stuck in their ways, they have ambition to change but without an overhaul it looks unlikely 70+ hour weeks wasn't uncommon

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  4. "Great company to work for"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Operations Manager in Swindon, Wiltshire, South West England, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Thames Water full-time

    Pros

    Looked after staff. Diversity of available roles/opportunities. Always looking to drive positive customer experience

    Cons

    Inconsistency on acceptable behaviours of mgrs.

  5. "Great culture"

    4.0
    Former Employee - Project Manager 

    I worked at Thames Water full-time

    Pros

    Working on projects that matter, Great collegues

    Cons

    High expectations /work pressure from time to time

  6. "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Trade Effluent Technologist in Rickmansworth, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Thames Water full-time for less than a year

    Pros

    Working hours, flexibility, pension, H&S

    Cons

    Very corporate, long time waiting for decisions to be made

  7. "Good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Case Manager in Reading, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Thames Water full-time for more than 5 years

    Pros

    Good place to work & lots of opportunities

    Cons

    Daily challenge to be on top

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  8. "bad experience"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Data Entry in Reading, England
    Doesn't Recommend
    Negative Outlook

    I worked at Thames Water full-time for more than a year

    Pros

    benefits, holidays, compensations, life balance

    Cons

    often redundancies, management, career opportunities

  9. "A good company to work for"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - GIS Specialist in Reading, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Thames Water full-time for more than a year

    Pros

    I really enjoy my job, with new challenges to solve on every project. Great pension and good people.

    Cons

    It is a mess at the top management level. We have just got a new CEO so it may improve. There is a high turnover of staff, but people do have the opportunity to move to other roles within Thames Water due to the size of the company.

  10. "Pay well but tend to reorganise the business every 4 years."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Coordinator in Reading, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Thames Water full-time for more than 10 years

    Pros

    Pay well and worked with lovely people

    Cons

    Software is behind the times and redundancies tend to be every four years followed by heavy recruitment drives 6 months later

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