Thames Water Reviews | Glassdoor.co.uk

Thames Water Reviews

Updated 30 January 2019
144 reviews

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3.1
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Steve Robertson
22 Ratings

Employee Reviews

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Pros
  • "Thames Water also values family and work-life balance which was also very important for me in a company" (in 9 reviews)

  • "Good benefits; good sick pay, excellent holiday scheme and pension is double of what your contribute" (in 5 reviews)

Cons
  • "Work life balance not great - very little perks" (in 5 reviews)

  • "No career progression, company says disable confident but actually they are not" (in 3 reviews)

More Pros and Cons

  1. "Very good company to work for, inclusive and supportive culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Thames Water full-time

    Pros

    While I was looking for a job, it was very important for me to find an inclusive and open-minded culture that accepts people from different backgrounds. Thames Water offered me exactly that. I feel comfortable and happy coming to work, my team is very supportive and there are so many opportunities to grow and develop and many departments to explore if you want a change of roles.
    Thames Water also values family and work-life balance which was also very important for me in a company.
    Knowing that from the work we do here we provide water (which is so essential to life) to millions of people is very satisfying and rewarding.
    I would definitely recommend Thames Water.

    Cons

    When I first started, it took a bit of time to get all the software sorted. But that gave me a chance to get to know the team and the company before I started the real work which I guess is not too bad.


  2. "Good support, wont let you take control"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Thames Water full-time

    Pros

    plenty of training, both technical and soft skills available. plenty of progression but most jobs will be in Reading, Slough or Swindon

    Cons

    culture doesn't allow experienced operations managers to make decisions, and take accountability for them

    Advice to Management

    delegate decision making down to team managers and even technicians, give more autonomy to teams.

  3. "Mechanical Engineer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Thames Water full-time

    Pros

    Great team spirit
    Good work life balance

    Cons

    Lack of contact with higher management


  4. "Performance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Engineer
    Current Employee - Systems Engineer
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Thames Water part-time (More than a year)

    Pros

    Good culture and nice place to work

    Cons

    Salary review needs to be evaluated


  5. "Mixed Bag"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Thames Water full-time

    Pros

    Good crew, scope for progression

    Cons

    Long and slow days, not enough work to cover the week.


  6. "Not great company to work for"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at Thames Water full-time

    Pros

    Some really good people there

    Cons

    No support in company

    Advice to Management

    Let the call centre do their job


  7. "Fun place to work, good teams to work in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Data Analyst in Swindon, Wiltshire, South West England, England
    Current Employee - Senior Data Analyst in Swindon, Wiltshire, South West England, England
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Thames Water full-time (More than 5 years)

    Pros

    Very good career development opportunities and decent pay offer

    Cons

    Thames gets stuck in its own sludge.. it’s very difficult to encourage useful change whilst the business keeps changing its priorities.

    Advice to Management

    Work your projects through to the end

  8. Helpful (2)

    "Nobody here wants to do any work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Reading, England
    Former Employee - Analyst in Reading, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Thames Water full-time (More than a year)

    Pros

    Very low workload.
    Decent pay for level of experience.

    Cons

    No progression.
    Over half the company are consultants or contractors. You have people on day rate contracts who have been there for over 5 years. It's by far the biggest gravy train I've ever experienced. If you try and get anything done you'll be met with incompetence, laziness and red tape, to the point where you'll either leave or give up and join them. If you want to sit around doing very little this is the best company ever. If you actually value job satisfaction then steer clear. There's a reason why they're consistently ranked the worst water company in UK and fined millions of pounds by the government every year.

    Advice to Management

    Cut all the red tape and p-taking and actually try and be a decent company.


  9. "Well being focus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Thames Water full-time

    Pros

    Proactively looking at how we can support the rise in mental health issues

    Cons

    Constant change and lack of customer focus


  10. "Could do better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Thames Water full-time (More than 5 years)

    Pros

    - Good people
    - Varied work
    - Flexible working

    Cons

    - Unrealistic goals
    - Poor track record of delivery

    Advice to Management

    Set goals we can deliver so as not to frustrate staff!