Thames Water Reviews
Updated Nov 29, 2021
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Found 377 of over 415 reviews
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Approve of CEO
Sarah Bentley
51 Ratings
Pros
"Values, progression, work life balance" (in 20 reviews)
"Great people stable employment good working hours" (in 15 reviews)
Cons
"Too many company reorganisations, weak senior management" (in 14 reviews)
"Lip service to mental health well-being and work/life balance" (in 9 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Current Employee★★★★★
Pros
Flexible working and great management, support your personal and career development
Cons
Thames Water do not pay as much as other utility companies
- Former Employee, more than 1 year★★★★★
Pros
Very good and pension and industry matching salary
Cons
Disjointed objectives. too many layers of management
Continue reading - Current Employee, more than 8 years★★★★★
Pros
Never a dull day here.
Cons
Trying to do lots of things at once
- Former Employee, more than 1 year★★★★★
Pros
Friendly teams Strong leadership from Sarah (CEO) A company that is making strives to pull itself into the 21st century! Generally, well paid.
Cons
The workload at ML5 + is immense.
Continue reading - Current Employee, more than 1 year★★★★★
Pros
Get to Liaise with wider company.
Cons
No room for progression at all. They would rather hire someone externally then to grant an internal candidate a chance to progress. Nor do they support any sort of self-made progress such as carrying out additional qualifications etc.
- Former Employee, more than 1 year★★★★★
Pros
Very friendly and supportive people
Cons
It's not what you know, it's who you know
- Current Employee★★★★★
Pros
Caring and compassionate, family-feel team environment. The people make all the difference! Proud to deliver wholesome water for our customers across London and the Thames Valley.
Cons
Too much red tape and bureaucracy
- Current Employee, more than 1 year★★★★★
Pros
easy hours, 1 place of work
Cons
working in all weather, can be a 'clique'
Continue reading - Current Employee★★★★★
Pros
Pay was decent but not worth job role
Cons
Bad Christmas time off for holidays
- Current Employee, more than 8 years★★★★★
Pros
The company really supports you learning more, and developing into different roles. There's a good work life balance if you're not in Operations.
Cons
While the company has become a lot more progressive, it still gets caught in the habit of top down management, which can be disempowering to the teams, and also misses opportunities to improve from ground up. It is constantly going through large transformation or change projects, with frequent churn of Heads of departments, which means changes of strategies and difficulty keeping momentum on one objective.
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