Thames Water Reviews | Glassdoor.co.uk

Thames Water Reviews

Updated 8 December 2018
139 reviews

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3.0
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Steve Robertson
19 Ratings

Employee Reviews

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Pros
  • "Great work life balance in my current position" (in 7 reviews)

  • "Family working environment where relationships with colleagues are as important as outputs" (in 7 reviews)

Cons
  • "Work life balance not great - very little perks" (in 5 reviews)

  • "No career progression, company says disable confident but actually they are not" (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "Respectful, values and cares"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Function in Reading, England
    Current Employee - Support Function in Reading, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Thames Water full-time (More than a year)

    Pros

    Employer pension contributions double what you put in, good enhanced pay policies e.g. absence and family. Time to give volunteering opportunities. Genuine desire to put the customer at the heart of decision making and be custodians of our environment.

    Cons

    IT is getting there but current internal systems mean a lot of manual, time consuming workarounds


  2. "Not great company to work for"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at Thames Water full-time

    Pros

    Some really good people there

    Cons

    No support in company

    Advice to Management

    Let the call centre do their job

  3. "Fun place to work, good teams to work in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Data Analyst in Swindon, Wiltshire, South West England, England
    Current Employee - Senior Data Analyst in Swindon, Wiltshire, South West England, England
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Thames Water full-time (More than 5 years)

    Pros

    Very good career development opportunities and decent pay offer

    Cons

    Thames gets stuck in its own sludge.. it’s very difficult to encourage useful change whilst the business keeps changing its priorities.

    Advice to Management

    Work your projects through to the end


  4. Helpful (1)

    "Nobody here wants to do any work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Reading, England
    Former Employee - Analyst in Reading, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Thames Water full-time (More than a year)

    Pros

    Very low workload.
    Decent pay for level of experience.

    Cons

    No progression.
    Over half the company are consultants or contractors. You have people on day rate contracts who have been there for over 5 years. It's by far the biggest gravy train I've ever experienced. If you try and get anything done you'll be met with incompetence, laziness and red tape, to the point where you'll either leave or give up and join them. If you want to sit around doing very little this is the best company ever. If you actually value job satisfaction then steer clear. There's a reason why they're consistently ranked the worst water company in UK and fined millions of pounds by the government every year.

    Advice to Management

    Cut all the red tape and p-taking and actually try and be a decent company.


  5. "Could do better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Thames Water full-time (More than 5 years)

    Pros

    - Good people
    - Varied work
    - Flexible working

    Cons

    - Unrealistic goals
    - Poor track record of delivery

    Advice to Management

    Set goals we can deliver so as not to frustrate staff!


  6. "Well being focus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Thames Water full-time

    Pros

    Proactively looking at how we can support the rise in mental health issues

    Cons

    Constant change and lack of customer focus


  7. Helpful (1)

    "Worst company to company to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Thames Water full-time (More than 5 years)

    Pros

    You will retire with the company if you are not career focused and if you don’t raise your voice. Very good on paper

    Cons

    No career progression, company says disable confident but actually they are not. You will see companies discussion in media within the organsiation it’s completely opposite

    Advice to Management

    Won’t make any difference

  8. "Thames Water"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Thames Water full-time (More than 3 years)

    Pros

    Great work life balance in my current position
    Flexi time
    Supportive team

    Cons

    Poor salary development
    Lack of technology to improve day to day jobs


  9. "Great vision, but poor execution."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Reading, England
    Current Employee - Anonymous Employee in Reading, England
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Thames Water full-time (More than 3 years)

    Pros

    Good pension scheme and flexible hours.

    Cons

    Reactive working environment with little forward planning and difficulty sticking to decisions.

    Advice to Management

    Set an example that employees can follow.


  10. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Thames Water full-time

    Pros

    Very supportive of progression and training

    Cons

    Scheduler role is dull and under appreicated