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    Thames Water Reviews

    Updated 8 December 2018
    139 reviews

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    3.0
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
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    Steve Robertson
    19 Ratings

    Employee Reviews

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    Pros

    • "Great work life balance in my current position" (in 7 reviews)

    • "Family working environment where relationships with colleagues are as important as outputs" (in 7 reviews)

    Cons

    • "Work life balance not great - very little perks" (in 5 reviews)

    • "No career progression, company says disable confident but actually they are not" (in 3 reviews)

    More Pros and Cons

    1. Helpful (1)

      "Respectful, values and cares"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Support Function in Reading, England
      Current Employee - Support Function in Reading, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Thames Water full-time (More than a year)

      Pros

      Employer pension contributions double what you put in, good enhanced pay policies e.g. absence and family. Time to give volunteering opportunities. Genuine desire to put the customer at the heart of decision making and be custodians of our environment.

      Cons

      IT is getting there but current internal systems mean a lot of manual, time consuming workarounds

    2. "Not great company to work for"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Disapproves of CEO

      I worked at Thames Water full-time

      Pros

      Some really good people there

      Cons

      No support in company

      Advice to Management

      Let the call centre do their job

      3. Join the Thames Water team
      See Our Latest Jobs

    3. "Fun place to work, good teams to work in"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Senior Data Analyst in Swindon, Wiltshire, South West England, England
      Current Employee - Senior Data Analyst in Swindon, Wiltshire, South West England, England
      Recommends
      Negative Outlook
      No opinion of CEO

      I have been working at Thames Water full-time (More than 5 years)

      Pros

      Very good career development opportunities and decent pay offer

      Cons

      Thames gets stuck in its own sludge.. it’s very difficult to encourage useful change whilst the business keeps changing its priorities.

      Advice to Management

      Work your projects through to the end

    4. Helpful (1)

      "Nobody here wants to do any work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Analyst in Reading, England
      Former Employee - Analyst in Reading, England
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Thames Water full-time (More than a year)

      Pros

      Very low workload.
      Decent pay for level of experience.

      Cons

      No progression.
      Over half the company are consultants or contractors. You have people on day rate contracts who have been there for over 5 years. It's by far the biggest gravy train I've ever experienced. If you try and get anything done you'll be met with incompetence, laziness and red tape, to the point where you'll either leave or give up and join them. If you want to sit around doing very little this is the best company ever. If you actually value job satisfaction then steer clear. There's a reason why they're consistently ranked the worst water company in UK and fined millions of pounds by the government every year.

      Advice to Management

      Cut all the red tape and p-taking and actually try and be a decent company.

    5. "Could do better"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Negative Outlook
      Approves of CEO

      I have been working at Thames Water full-time (More than 5 years)

      Pros

      - Good people
      - Varied work
      - Flexible working

      Cons

      - Unrealistic goals
      - Poor track record of delivery

      Advice to Management

      Set goals we can deliver so as not to frustrate staff!

    6. "Well being focus"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Thames Water full-time

      Pros

      Proactively looking at how we can support the rise in mental health issues

      Cons

      Constant change and lack of customer focus

    7. Helpful (1)

      "Worst company to company to work with"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Thames Water full-time (More than 5 years)

      Pros

      You will retire with the company if you are not career focused and if you don’t raise your voice. Very good on paper

      Cons

      No career progression, company says disable confident but actually they are not. You will see companies discussion in media within the organsiation it’s completely opposite

      Advice to Management

      Won’t make any difference

    8. "Thames Water"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook

      I have been working at Thames Water full-time (More than 3 years)

      Pros

      Great work life balance in my current position
      Flexi time
      Supportive team

      Cons

      Poor salary development
      Lack of technology to improve day to day jobs

    9. "Great vision, but poor execution."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Reading, England
      Current Employee - Anonymous Employee in Reading, England
      Recommends
      Positive Outlook
      Disapproves of CEO

      I have been working at Thames Water full-time (More than 3 years)

      Pros

      Good pension scheme and flexible hours.

      Cons

      Reactive working environment with little forward planning and difficulty sticking to decisions.

      Advice to Management

      Set an example that employees can follow.

    10. "Good Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Thames Water full-time

      Pros

      Very supportive of progression and training

      Cons

      Scheduler role is dull and under appreicated