Thames Water Reviews
Updated Dec 5, 2019
"Thames Water also values family and work-life balance which was also very important for me in a company" (in 13 reviews)
"The business is full of great people" (in 13 reviews)
"Too many company reorganisations, weak senior management" (in 13 reviews)
"Work/Life balance struggles in some departments" (in 6 reviews)
"Great company to work for"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
I have been working at Thames Water full-time
Pros
- People focused - Passionate workforce - Great culture, “family feel” - Approachable snr management - Takes change and transformation really seriously - Doing fantastic work around diversity and inclusion, mental health and much more - Great at listening to staff and empowering them
Cons
Could be a bit better at career progression/development in some areas. But lots of learning and development opportunities on offer and several great projects underway with dedicated and passionate teams.
Thames Water2019-11-12"Good Company"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNeutral OutlookNo Opinion of CEOI worked at Thames Water full-time for less than a year
Pros
Easy job Good company Good location in Reading
Cons
High staff turnover so always short-staffed
Thames Water2019-11-14- Helpful (2)
"Good flexibility, frontline teams, technical platform"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Neutral OutlookNo Opinion of CEOI have been working at Thames Water full-time for more than 10 years
Pros
Good flexi hours, pensions, frontline workers normally supportive. Technical platform allows people who want to go in depth wastewater and water knowledge to develop their skills, sometimes by secondment.
Cons
Too much politics, too many reorganization. Management not very technical and have very less understanding of what good engineering and scientific outputs are and what required to deliver such outputs. Hence rely heavily on external consultancy who charge the business fortune but still heavily rely on resources and outputs from internal technical people. Internal technical people have almost no recognition and... respect, and felt suppressed and frustrated. Some benefits such as family health care cover only applies to management level above. However frontline workers equally do a good job and literally carry out the work. Shouldn’t they deserve to have something similar?! Recent organization pushed out really good ethical technical people. Nowadays the culture promotes “talkers” who take others work to shine, instead of the real good “doers” who deserve the credit.
Show MoreAdvice to Management
Understand who you got, what they have done and what they can do first, before going externally.
Thames Water2019-11-12 "Safety"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNegative OutlookApproves of CEOI have been working at Thames Water full-time for more than 5 years
Pros
Good employee benefits at work
Cons
Too much change at the top
Advice to Management
Stability
Thames Water2019-11-14"Some great staff but their kept quiet, inexperienced managers at ML5 plus.."
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Positive OutlookDisapproves of CEOI worked at Thames Water
Pros
Close to Train Station in Reading
Cons
Too many restructures, poor management. Lots of experienced staff that are never listened to.
Advice to Management
Less re orgs. Mental health isn’t just knowing it’s there, it’s knowing how to deal with it.
Thames Water2019-12-05- Helpful (1)
"Not Good For Mental Wellbeing"
StarStarStarStarStar- Career Opportunities
- Compensation and Benefits
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Thames Water full-time for more than 10 years
Pros
Close to train station and town centre
Cons
Commerical department headed up by an arrogant Leadership team, its very much if your face fits. P2P team leaders are two faced snakes who mirco manage and bully staff. Far to many chiefs amd not enough Indians
Advice to Management
The company needs a complete restructure starting from the CEO down.
Thames Water2019-11-28 - Helpful (1)
"Vital service provider, but consistently underperforms in customer service"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNegative OutlookApproves of CEOI worked at Thames Water full-time for more than 10 years
Pros
Friendly staff Committed people A lot of people stay there their entire career
Cons
Far to many reorganisations - it feels like groundhog day Company hasn't learnt lessons from long-term under-performance
Advice to Management
Think longer term, not medium term Empower your staff more.
Thames Water2019-10-20 "Team Management in the field"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookI have been working at Thames Water full-time for more than a year
Pros
Teamwork, Pension Plan, SickPay, Annual Leave
Cons
Average salary, Lots of Driving
Thames Water2019-10-06- Helpful (2)
"Very bad company, avoid"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo Opinion of CEOI worked at Thames Water full-time for less than a year
Pros
- Company's office by the station
Cons
- Management team gives no direction to subordinates - Micromanagement, being monitored for everything that I had to do within a day - Flexible working is saved for senior management - Favoritism within the team - Lack of training - Clique teams, no acceptance of diversity
Thames Water2019-11-04 - Helpful (3)
"Management to busy for Staff - no help given to those made redundant"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Thames Water full-time for more than a year
Pros
-Good facilities at Head office
Cons
- No guidance on progression - No appreciation for staff - Management to busy for 1-2-1 - No real induction process
Advice to Management
Spend time with your employees, especially those who have been identified at risk of redundancy. Show some sort of appreciation for the work!
Thames Water2019-10-24