Thames Water Reviews | Glassdoor.co.uk

Thames Water Reviews

Updated Sep 13, 2019

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Found 199 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
62%
Recommend to a Friend
44%
Approve of CEO
Thames Water CEO Ian Marchant  (no image)
Ian Marchant
8 Ratings
Pros
  • "The business is full of great people(in 12 reviews)

  • "Thames Water also values family and work-life balance which was also very important for me in a company(in 11 reviews)

Cons
More Pros and Cons
  1. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Swindon, Wiltshire, South West England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Thames Water full-time for more than a year

    Pros

    Friendly and supportive managers and staff Great office banter Very chill

    Cons

    Working hours at between 8am 8pm.

    Thames Water2019-09-03
  2. "Nice company but bonkers managers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Human Resources Manager in Reading, England
    Recommends
    Negative Outlook
    No Opinion of CEO

    I have been working at Thames Water full-time for more than 5 years

    Pros

    Office, cafe, bonus, pensions

    Cons

    Too many company reorganisations, weak senior management

    Advice to Management

    Stand up to your regulator

    Thames Water2019-09-04
  3. Helpful (2)

    "Hard working employees, but lack of direction from the Executive team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Various in Reading, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Thames Water full-time for more than 5 years

    Pros

    Career opportunities, amazing teams and flexible working

    Cons

    Toxic politics, poor leadership from the directors. Expected to work long hours

    Advice to Management

    Stronger leadership required , invest in people

    Thames Water2019-09-09
  4. "Lack of training or support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Process Technician in Kingston upon Thames, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Thames Water full-time for less than a year

    Pros

    Pension. welfare Facilities. Free Parking. Air Con.

    Cons

    No support. No training. Cliquey Colleagues.

    Advice to Management

    Grow up.

    Thames Water2019-09-13
  5. Helpful (1)

    "Great start, poor finish"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Reading, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Thames Water full-time for more than 5 years

    Pros

    Great company to work for in the first few years. Had great support from senior managers within the business and was a company who cared about their employees

    Cons

    In the last year there have been a number of re-organisations within the business an a number of positions put at risk. Management do not seem to care who is on that list and with Thames preaching about mental wellbeing it all just seems to be words and not actions. Lack of promotion within the the business. Seems a face fit organisation

    Advice to Management

    Seriously consider promoting existing employees into vacant positions instead of recruiting external candidates who leave within a matter of months

    Thames Water2019-09-09
  6. Helpful (1)

    "Nice people not a great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Human Resources Generalist 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Thames Water full-time for more than a year

    Pros

    Really nice people, good pension.

    Cons

    Very slow to get anything done, people don’t respond, people don’t turn up to meetings.

    Thames Water2019-09-06
  7. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Analyst in Reading, England
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Thames Water full-time for more than a year

    Pros

    Work life balance is really good

    Cons

    Bad interim CEO who does not care about staff

    Advice to Management

    If you offer qualifications in the interview then actually provide it and not make excuses.

    Thames Water2019-08-15
  8. "Long term staff with no experience and a top heavy management structure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Human Resources L&D in Reading, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Thames Water full-time for more than a year

    Pros

    Some really nice people with great ideas and skills. They have the skills but their managers don’t listen.

    Cons

    Some management have been their too long and don’t know how currently businesses work. They want quick and dirty work. No thought to quality, old technology, ageing staff because they don’t invest in quality. In the last year there have been a number of re-organisations within the business and a number of positions put at risk. Management do not seem to care who is on that list and with Thames preaching about... mental wellbeing (if you admit you have mental health, your out!!!) Lack of direction and management experience about where to go, Seriously consider your future, you’re dying. The interim CEO does t even know his own company!!!

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    Advice to Management

    Look at what your staff are telling you. Stop so many re-orgs. 2 in one year is stupid. Sort your long term useless managers out. Get dynamic become a 21st centry company before it’s too late.

    Thames Water2019-09-13
  9. Helpful (1)

    "Just OK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Treasury Accountant in Reading, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Thames Water full-time for less than a year

    Pros

    Good for security future roles, good pay, good for experience.

    Cons

    Work life balance in Treasury department was awful, people with ego, short staffed. No Bonus offered.

    Thames Water2019-08-17
  10. "Dirty water"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Single Skilled Tec 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Thames Water full-time for less than a year

    Pros

    No pressure/ big area to cover

    Cons

    Not much team cooperation/ help

    Thames Water2019-08-04
Found 199 reviews