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Hi there. Your feedback is valued, we take your comments seriously and are grateful for your contribution. We're really sorry to hear about your experience working with us over the festive period. This doesn’t sound like the way we do things at Marks & Spencer and completely goes against the values we've worked so hard to uphold, so we'll make sure your comments are fed back. As a business we want to make sure that all our teams feel supported and enjoy the experience working with us in store, I am so sorry this was not your experience. Our success relies on the dedication of employees like yourself, so we thank you for all your hard work. Wishing you all the best, Marks & Spencer.
