Three Customer Service Interview Questions | Glassdoor.co.uk

Three Customer Service Interview Questions

Interviews at Three

4 Interview Reviews

Experience

Experience
100%
0%
0%

Getting an Interview

Getting an Interview
75%
25%

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy

 

Customer Service Interview

Anonymous Interview Candidate in Liverpool, England
No Offer
Positive Experience
Average Interview

Application

I applied online. The process took 2 weeks. I interviewed at Three (Liverpool, England) in January 2019.

Interview

Had a phone interview then another interview a week later in where you act out difference scenario's, it only took around 50 minutes. i got an email informing me that i wasnt successful in the interview

Interview Questions

  • A customers phone has not been delivered today and is due for delivery tomorrow but the customer thinks its today, how would you tell the customer?   Answer Question

Other Interview Reviews for Three

  1. Helpful (3)  

    Customer Service Interview

    Anonymous Employee in London, England
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Three (London, England) in December 2015.

    Interview

    applied online and soon received a telephone interview. if successful, you're asked to attend a face to face interview. mine consisted of a group recruitment day; it was very relaxed and unconventional. within the day you do group interviews and a 1:1 interview aswell. later you receive a call whether successful or not.

    Interview Questions

    • experience, why three, a time where you had a difficult customer, a time about team work etc.   Answer Question

  2.  

    Customer Service Interview

    Anonymous Employee in Croydon, England
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Three (Croydon, England) in February 2014.

    Interview

    The interview process was an application online and then I was invited to a telephone interview. Where they asked scenario based questions, I went to the store and had a face to face interview where I was asked questions about the company and scenario questions

    Interview Questions

  3. Helpful (1)  

    Customer Service Interview

    Anonymous Employee in Mumbai (India)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 1 day. I interviewed at Three (Mumbai (India)) in November 2012.

    Interview

    Very basic. Entrance test was too easy. Any average person could pass the test. Next, there was an in face interview. The questions did not have anything to do with the role. I got the feeling they just wanted me to talk and judge if I could communicate well. I was interviewing for a part-time role and this was as easy as it could get


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