British Red Cross Reviews | Glassdoor.co.uk

British Red Cross Reviews

Updated 17 February 2019
142 reviews

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3.0
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Michael Adamson
27 Ratings

Employee Reviews

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Pros
  • "Nice Friendly Colleagues, easy to commute, good work life balance" (in 6 reviews)

  • "Flexible working hours - in our shop, you arranged shifts with your manager and colleagues" (in 6 reviews)

Cons
  • "Support from senior management was weak at times" (in 7 reviews)

  • "No cons but more maybe renovation of the shop" (in 3 reviews)

More Pros and Cons

  1. "Great place to volunteer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at British Red Cross part-time

    Pros

    Friendly staff and co-workers
    Flexible hours
    Good work environment

    Cons

    None really, can't complain too much about voluntary work


  2. "BRC"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at British Red Cross full-time

    Pros

    Great Values, principles and people

    Cons

    Corporate centre dominates the organisation

    Advice to Management

    Decentralise

  3. Helpful (2)

    "Toxic management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at British Red Cross full-time (More than a year)

    Pros

    Amazing team to work with. People who genuinely care about what they do.

    Cons

    Senior leadership team is incredibly dysfunctional. Toxic and bullying behaviour from certain members. A culture of fear in one directorate. It won't be long till a serious complaint is made. The technology is a farce and in any other organisation the director would have gone due to the multiple failings.

    Advice to Management

    Live the values and behaviours. All credibility is lost when you don't practice what you preach. Put people first and the rewards will be reaped as an organisation. Instead of instilling a blame culture.


  4. "Shame they can't live their brand promise of kindness"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at British Red Cross full-time (Less than a year)

    Pros

    Good flexibility around hours; a great cause; a big organisation with high staff turnover means opportunities come up fairly often.

    Cons

    Toxic management behaviour throughout the levels of management, including, unfortunately, the senior management team. A culture that allows and endorses bullying, as well as a 'divide and conquer' mentality; where staff are often left without adequate management support to handle very full workloads. I've been really shocked and sickened by what I've seen while I've been here; I think the only people who can stick it out are those who don't care or those who have the hide of a rhino. Terrible IT systems and tech that is unreliable and sucks time from your day.
    The brand is now about the power of kindness but I can safely say I have never seen anywhere more unkind. And this is in the head office!

    Advice to Management

    More support and training to middle management in how to manage effectively
    Recognise the toxic culture and the way bad behaviour by management sets the tone and example for others to follow this. You are adults, behave like it.
    The CEO cannot lead by collaboration all the time. Sometimes it's lonely at the top. He tries but is hamstrung by bad senior management attitudes.


  5. Helpful (1)

    "Worse place to volunteer and managers need more training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Volunteer in Acocks Green, England
    Former Employee - Volunteer in Acocks Green, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at British Red Cross part-time (More than a year)

    Pros

    Leaving and never going back

    Cons

    The lack of training on the managers

    Advice to Management

    Leave and never work here again


  6. "Kick off your career here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accountant in London, England
    Former Employee - Accountant in London, England
    Recommends
    Positive Outlook

    I worked at British Red Cross full-time (More than a year)

    Pros

    Excellent opportunities to learn from very capable and experienced staff.

    Cons

    Pressure to complete professional exams as though you're in an audit firm.

    Advice to Management

    Listen to the staff


  7. "Great organisation to start your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at British Red Cross part-time (Less than a year)

    Pros

    Friendly staff and good learning experience

    Cons

    Slow process and can be improved

  8. Helpful (1)

    "High profile organisation with many low quality leaders"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Manager in Plymouth, England
    Former Employee - Retail Manager in Plymouth, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at British Red Cross full-time (More than 10 years)

    Pros

    Working for a charity that supports those in need. Lots of policy and some systems.

    Cons

    Retail arm of charity appears to be managed by some leaders that are full of their own importance. Very authoritarian management style demonstrated by many that leads to stifled outcomes, or no outcome.

    Advice to Management

    Start managing, get out of your offices and do your jobs! Check what middle managers are doing by using simple management practices!


  9. "Drivers mate"

    StarStarStarStarStar
    • Culture & Values
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Recommends

    I worked at British Red Cross part-time (More than 3 years)

    Pros

    Great company to work for

    Cons

    There are no downsides in working for them


  10. Helpful (1)

    "Toxic management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at British Red Cross full-time (More than 3 years)

    Pros

    Lovely job and lovely colleagues who genuinely care.Busy and varied but not too complex work role.

    Cons

    Terrible IT set up
    Lack of any admin support so having to take referrals whilst also visiting clients causing stress
    Management lack empathy or interest in staff well being
    As an organistion,great ethics and principles but not applied in practice

    Advice to Management

    Training for management on empathetic communication and understanding of the positive contribution staff can make when listened to
    recognition of how hard staff work on poor salary and difficult working conditions and trust they are doing their jobs to the best of their ability