Summer QA Tester & Product Associate Intern

We’re looking for a motivated and ambitious Summer QA Tester & Product Associate to join Marketpal during an exciting stage of growth and product launch.

This is a manual testing and customer-facing role, so no software development or technical experience is required. However, any previous experience in testing, customer-facing roles, or startups would be considered a bonus.

You’ll work directly with the founder, developers, and early customers, helping test the platform, onboard users, gather feedback, and improve the overall customer experience.

If you enjoy technology, communication, problem solving, and working in a fast-moving startup environment, this role is for you.

What You’ll Be Doing

• Carry out daily manual testing sessions with the founder and development team
• Test platform features and identify bugs, issues, or usability problems
• Work in a hybrid/workspace startup environment alongside leadership
• Meet with potential clients and assist with live product demos
• Gather customer feedback and report insights directly to the CEO and Head of Development
• Help onboard new clients onto the platform
• Observe customer behaviour and identify areas for product improvement
• Support the team during product launch and execution
• Help improve the customer experience through feedback and testing

What Makes This Role Different

This role combines elements of:

• Manual QA Testing
• Customer Support
• Product Feedback
• Client Onboarding

You won’t just test software — you’ll help shape how customers experience the product from day one.

You’ll gain direct exposure to:

• Startup operations
• Product launches
• SaaS customer onboarding
• Real-world customer feedback
• Founder-led execution

Ideal Candidate

We’re looking for someone who is:

• Curious and detail-oriented
• Comfortable speaking with people
• Interested in startups and technology
• Organised and proactive
• A good communicator
• Able to think from the customer’s perspective
• Tech-savvy and able to quickly learn new technologies and software tools such as Jira and AI platforms

Role Details

• Part-time / Summer Position
• 2–3 days per week
• £13 per hour
• Hybrid working environment
• Flexible for students and recent graduates

Why Join Marketpal?

At Marketpal, you’ll work directly with the founding team during a critical launch phase. Your feedback and observations will genuinely influence the product and customer experience.

This is an opportunity to gain real startup experience and make a visible impact from day one.

Thank you!

Pay: From £13.00 per hour

Work Location: Hybrid remote in London SW6 7EN