Music is Universal

It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.

Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.

We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email UniversalMusicCareers@umusic.com.

The Role

We are recruiting for a number of fixed-term contract opportunities. Contract durations vary, ranging from approximately 12 to 24 months

UMG is seeking a Senior Business Analyst with a strong technical mindset to join a dynamic product team. You will play a pivotal role in the development of a key internal product built in React, bridging the gap between complex business requirements, user experience design, and technical implementation.

This role requires "technical empathy"—the ability to understand how frontend components are constructed and reused, and how the application consumes data from various internal RESTful APIs. You will work within a larger cross-functional team comprising Product Owners, Product Managers, and a mix of in-house and 3rd-party Designers, Developers, and QAs.

Key Responsibilities

• Collaborate with Product Owners and stakeholders to gather requirements and translate them into high-quality, actionable User Stories and Acceptance Criteria.

• Facilitate collaborative discovery with Product, Engineering and QA using BDD techniques. Define requirements as Given/When/Then scenarios that clarify business rules, happy paths, edge cases, and non-functional expectations, enabling shared understanding and testability.

• Work closely with UI/UX designers using Figma. Break down high-fidelity designs into component-level requirements, ensuring developers have clear instructions on how to utilize shared React components.

• Analyse and document data requirements. Use Swagger to understand available endpoints provided by sibling teams and map them to frontend user experiences.

• Maintain and prioritize the product backlog in Jira, ensuring a steady flow of "Ready for Dev" items for upcoming Sprints.

• Actively participate in Agile ceremonies, including Stand-ups, Refinement, Planning, and Retrospectives.

• Act as a communication bridge between technical engineering teams and non-technical business stakeholders.

Skills and Experience Required

Must have

• Proven experience as a Senior Business Analyst in a software development environment.

• Strong understanding of Frontend technologies, specifically React. You do not need to code, but you must understand component lifecycles, state, and reusability.

• Solid understanding of RESTful APIs, JSON data structures, and client-server integration.

• Ability to interpret designs in Figma and identify edge cases, error states, and responsive behaviours before development begins.

• Expert user of Jira and Confluence for documentation and workflow management. Experience with Swagger (or similar API documentation tools) is essential.

• Strong practical experience working within a Agile framework (SCRUM / Kanban)

Key Behaviours

Excellent communication skills with the ability to explain technical constraints to business users and business logic to developers.

About UMG UK

We are Universal Music Group UK – the UK’s leading music-based entertainment company. We exist to shape culture through the power of artistry. We help UK artists produce, distribute and promote the most critically acclaimed and commercially successful music to inspire and entertain fans at home and around the world.

Bonus Tracks: Your Benefits

• Group Personal Pension Scheme (between 3% and 9%)

• Private Medical Insurance

• 25 paid days of annual leave

• Interest Free Season Ticket Loan

• Holiday Purchase scheme

• Dental and Travel Insurance options

• Cycle to Work Scheme

• Salary Sacrifice Cars

• Subsidised Gym Membership

• Employee Discounts (Reward Gateway)

Just So You Know…

The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.

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