White Collar Factory (95009), United Kingdom, London, London

Engineering Manager – Software & ML

About this role

We are looking for a Software Engineering Manager who brings a solid foundation in modern development and some experience with Machine Learning environments. You’ll lead and grow a team that builds the core software powering our data-driven financial products, ensuring our models are integrated into seamless, consumer-facing experiences.

What you’ll do

• Lead & Scale: Support a cross-functional group of engineers to design, develop, and integrate software features that are vital to the lives of credit card consumers.

• Nurture Talent: Coach and nurture your engineers, including those working on ML integration to achieve their technical, business, and personal goals.

• Bridge the Gap: Collaborate with Product Managers and Data Scientists to ensure ML models are effectively integrated into our production software.

• Build Robust Systems: Oversee the development of platforms that are performant, secure, and capable of handling the unique deployment needs of AI-powered features.

• Optimize Delivery: Enhance engineering and agile processes, ensuring that model updates and software releases move in sync.

What we’re looking for

• Leadership Excellence: Proven experience leading and supporting software engineering teams to achieve business goals.

• Technical Breadth: Excellent knowledge of RESTful API development in modern languages (Java, Python, or .Net) and experience with Cloud environments (AWS or Azure).

• AI Awareness: You aren't necessarily a researcher, but you have expectations of how AI fits into the stack. You understand the basics of model inference, data requirements, and how to manage the non-deterministic nature of AI.

• Strategic Thinking: Comfortable making technical trade-offs between the need for rapid experimentation and long-term architectural stability.

• Collaborative Mindset: Ability to communicate effectively across engineering teams to maximize inner-sourcing and reduce technical debt.

What you’ll get to learn

• ML Integration at Scale: How to take machine learning models out of the lab and into a high-concurrency production environment.

• Regulated AI: Navigating the complexities of fairness and transparency in a regulated financial landscape.

• Cloud Evolution: Deepening your expertise in AWS/Cloud native tools that support modern intelligent applications.

Where and how you'll work

This is a permanent position based in either our London or Nottingham offices.

We have a hybrid working model. You'll be based in the office 3 days a week (Tuesdays, Wednesdays, and Thursdays) to foster team connection and collaboration.

What’s in it for you

• Innovation Time: We give you 10% of your time to work on cutting-edge projects—whether that’s exploring new AI frameworks or building internal tools.

• Growth: Access to Capital One University and external training to help you grow as both a leader and a technical strategist.

• Total Reward: Competitive salary, performance bonus, and immediate access to core benefits (pension, private medical, and generous holiday).

• World-Class Facilities: From our Nottingham gym and music rooms to our London rooftop running track and premium coffee bars.

Our Commitment to Diversity

We pride ourselves on hiring the best people, not the same people. We partner with organisations like Women in Tech and Stonewall to ensure we build teams that reflect the customers we serve. We offer a host of internal networks including REACH (Race Equality and Culture Heritage), OutFront (LGBTQ+ support), and Mind Your Mind.

Capital One is committed to diversity in the workplace.

If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.

Who We Are

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.