About this role

Position Overview

The EMEA Index Investments COO team is seeking a new member to join its team, reporting to the EMEA Index Investments Chief Operating Officer.

The Business Management (COO) team in EMEA supports the overall management of the Index Investments department, including strategic planning, budgeting, reviewing and improving business processes, operational risk, audit reviews, supporting new products / instruments, liaising with technology & operations departments, and providing key reporting to senior leadership.

The successful candidate will demonstrate a desire to develop a deep understanding of BlackRock’s technology platform and its application to financial markets and Index Investment’s business activities. By deploying strong project management skills and an ability to conduct business process reviews, the successful candidate will design creative solutions, drive them through to implementation while ensuring broad communication in the context of Index Investment’s overall business strategy.

Key Responsibilities

Project Management

• Work closely with senior management on key projects, strategic initiatives and new product launches
• Deliver project management and business analysis for Index Investment’s strategic initiatives and platform projects (including those relating to portfolio management, trade and post trade operations, investment process analysis and business process analyses)
• Perform and document business process reviews
• Ensure clear project structure and communication appropriate to the scale and complexity of the project; this includes proactive identification and escalation of any issues and risks related to the project and provision of regular management information

Technology Platform Support

• Provide BAU support for Index Investment’s technology platform by proposing practical technical solutions to core application issues, especially regarding portfolio management activities
• Implement new or update applications and business processes, including organizing team training

Relationship and Stakeholder Management

• Develop close links with other BlackRock business groups
• Interface with key technology and operating business partners to drive Index Investment’s business strategy and improve connectivity across functions

Business Management

• Operational risk: drive discussions around operating events and process improvements to help mitigate operational risk
• Policy and procedures: promote and provide necessary training on firm, business and regulatory policies and procedures
• Presentations and meetings: help management in organizing and preparing presentations
• Financials: support the management of budget and headcount
• Ad hoc requests: assist team with data requests, trainings, demos and business continuity efforts

Skills and Qualifications

• 5+ years’ experience in the financial industry or relevant business management experience
• Understanding of capital markets and financial instruments including derivatives
• Project management experience
• Experience in process review, enhancement, design and implementation
• Experience delivering practical solutions to technology challenges
• Experience navigating and influencing stakeholders
• Strong organizational and problem-solving skills
• Effective communicator possessing excellent verbal, written, visual/presentation and interpersonal communication skills
• Experience with developer tools and/or languages advantageous
• Completer / finisher skills
• Ability to understand, frame and communicate complex issues effectively
• Excellent attention to detail

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

Guidance on AI use for candidates

At BlackRock, AI has long been part of how we work – enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment. To support you, we’ve provided guidance( opens in new window) on when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

To learn more about BlackRock, please visit Careers.BlackRock.com( opens in new window). We also encourage you to get to know us on LinkedIn( opens in new window), Instagram( opens in new window), YouTube( opens in new window), X( opens in new window), and TikTok( opens in new window).

BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.