Summary

What you'll do:

• Work closely with engineers in supporting new features and services.
• Build tools to monitor site stability and performance.
• Help ensure the reliability and scalability of our infrastructure, while maintaining platform SLOs.
• Troubleshoot site issues using industry-leading tools like Splunk, Prometheus and OpenTelemetry.
• Automate everything with Python, Puppet, Git, Jenkins, and Terraform and leveraging an extensive suite of AI tooling.
• Develop custom tools when off-the-shelf solutions don’t work at our scale and contribute upstream to open source projects.
• Participate in light on-call rotations - we have geographically distributed SRE teams for follow-the-sun support, which means nobody needs to be on-call 24h a day!

What it takes to succeed:

• Familiarity with Linux and an enthusiasm for learning more (we use Ubuntu but any distro is fine).
• Command of your favorite modern programming language: Python, Ruby, Go, Java, C++, etc.
• Hands-on experience with public cloud platforms (we use AWS, but Azure/GCP are fine).
• Practical background in Infrastructure as Code and Configuration Management (e.g., Terraform, Puppet, Ansible, or similar).
• Relevant experience with Linux containerisation and orchestration (e.g., Docker and Kubernetes).
• A solid understanding of fundamental technologies like TCP/IP, HTTP (transport, serving and load-balancing), and DNS, containerization & workload orchestration or datastores and streaming technologies.
• Exposure to monitoring concepts and best practices around performance, reliability and security.
• Excellent communication and documentation skills.
• An eagerness to ask questions, take initiative and learn everyday.

What you'll get:

• Full responsibility for projects from day one, a collaborative team, and a dynamic work environment.
• Competitive salary, a pension scheme, and an optional employee stock purchase plan.
• 25 days paid holiday (rising to 29 with service), plus one floating holiday.
• £150 monthly reimbursement to help cover remote working expenses.
• £75 caregiver reimbursement to support dependent care for families.
• Private health insurance, including dental and vision.
• Flexible working hours and meeting-free Wednesdays.
• Regular 3-day Hackathons, bi-weekly learning groups, and productivity spending to support and encourage your career growth.
• Opportunities to participate in digital events and conferences.
• £75 per month to use toward qualifying wellness expenses.
• Quarterly team offsites.

Closing