Location: London (hybrid) — global travel required

Department: Operations

Reporting to: COO

ABOUT NEXGEN CLOUD

NexGen Cloud is the company behind Hyperstack, a full-stack AI cloud serving tens of thousands of customers from AI researchers to enterprises running the world's most compute-intensive workloads. We deliver on-demand and private GPU infrastructure to teams who treat performance as a requirement, not a feature.

We’re a tight-knit, fast-moving team working at the cutting edge of AI cloud infrastructure. We practise what we preach, equipping our people with AI at every level so we can solve harder problems, ship faster, and keep raising the bar for what enterprise GPU infrastructure looks like.

THE ROLE

NexGen Cloud is closing enterprise GPU cluster deals at pace — complex, multi-stakeholder programmes spanning commercial, legal, procurement, data centre, and engineering. Delivery coordination has so far sat with one person, who is at capacity. This isn’t a backfill. It’s a net-new hire to own customer delivery as a function.

Sitting within Operations and reporting to the COO, you’ll take cluster deployment projects from contract signature through to customer handover — coordinating across Solutions Architecture, Procurement, Datacentre Planning, Network & Infrastructure Engineering, and Commercial. You’ll also build the PMO infrastructure the business currently lacks: governance frameworks, RAID logs, executive reporting, and delivery standards that scale.

This is a high-ownership role in a business that is winning deals faster than it can systematise delivery. The person who takes it will leave a visible mark on how NexGen Cloud operates.

WHAT YOU’LL BE DOING

• Own end-to-end delivery of AI and HPC cluster deployment projects — from commercial handoff through procurement, data centre readiness, hardware delivery, and customer handover.
• Coordinate cross-functional delivery teams across Solutions Architecture, Engineering, Procurement, Datacentre Planning, and Commercial — driving accountability, not just tracking it.
• Be on the ground when it matters: on-site at data centres during hardware delivery, managing logistics, coordinating suppliers, and keeping momentum where it’s easiest to lose it.
• Run customer-facing steering committees and project updates — this is the face of NexGen’s delivery function externally, managing relationships from day one.
• Build the governance infrastructure from scratch: RAID logs, milestone tracking, project templates, and executive dashboards that give the business real visibility across active programmes.
• Coordinate financing and commercial approval milestones alongside technical delivery — comfortable interfacing with legal and finance, not just engineering.
• Mentor project owners and department leads as PMO practices embed across the business.

ABOUT YOU

Essential

• Proven track record delivering complex, multi-stakeholder technology infrastructure projects end-to-end — with specific projects you personally owned and closed.
• Solid grounding in data centre infrastructure — power, networking, hardware procurement, physical deployment — enough to coordinate technical experts credibly, without being one.
• Experience managing commercial and contractual workstreams alongside technical delivery; comfortable working directly with legal and finance.
• Strong stakeholder management at C-suite and customer level — this role is externally facing from day one.
• Has operated in fast-moving, ambiguous environments with a high degree of ownership and limited hand-holding.

Nice to Have

• Direct exposure to HPC or AI/GPU cluster deployments, or adjacent high-density compute environments.
• PMP, PRINCE2 or equivalent — a signal, not a gate.
• Experience building or scaling PMO capability within a scale-up or high-growth business.
• Background in neo-cloud, managed infrastructure, or enterprise technology deployment.

WHAT WE OFFER

• Competitive salary and annual discretionary bonus scheme
• Employee wellbeing benefits
• 25 days of holiday, plus public holidays
• Flexible working arrangements (hybrid)
• Real ownership and autonomy, with the trust to take initiative and experiment
• The opportunity to make a visible, meaningful impact as we scale
• Clear career progression and growth opportunities in a fast-growing company
• A collaborative, international culture built on trust, transparency, and ownership
• The chance to help shape NexGen Cloud’s team, culture, and future alongside ambitious, mission-driven colleagues

MORE INFORMATION