Haywards Heath Hybrid

Join one of Europe’s fastest‑growing wellbeing tech companies

Are you a creative professional 3–4 years into your career, ready to
take full ownership of client projects as the dedicated creative in a close-knit delivery
team? Do you want to see the real-world impact of your work on people's everyday
wellbeing

At Epassi, you’ll join a fast‑paced, friendly, and ambitious environment where your work genuinely matters. You’ll be trusted with responsibility, supported by experienced teammates, and encouraged to learn quickly as we continue to grow across Europe.

Epassi’s purpose is to boost everyday wellbeing. We’re a leading provider of employee benefit solutions, helping people get more value from daily life through simple, digital experiences. Founded in Finland in 2007, we were the first company in Europe to launch a mobile‑payable employee benefit solution, and we’ve been growing ever since, expanding our products and entering new markets.

In the UK, we work closely with employers and HR teams to support employee wellbeing through flexible, easy‑to‑use benefit solutions that drive engagement, retention, and long‑term impact.

We’ve been recognised by the Financial Times as one of Europe’s fastest‑growing companies multiple times — but what really excites us is what comes next.

We’re now hiring a Creative Consultant to join our UK team, based in our Haywards Heath office

Your mission at Epassi

Epassi's Zest platform helps organisations build employee portals that people actually want to use. As Creative Consultant, you own the visual and experiential design of those portals — from the first discovery workshop with a client through to every image, animation and video that brings the experience to life. You will work hand-in-hand with Project Consultants, leading the creative phase across a concurrent portfolio of client projects and building a reusable asset library that makes the whole delivery team faster.

You'll work in close partnership with an experienced Project
Consultant who manages client relationships and project delivery — giving you the
space to focus on what you do best: the creative work. Your output will be reviewed
collaboratively before client delivery, so you're never working in isolation.

What you will own:
Lead the full creative lifecycle for client portal projects — from design discovery through to final asset delivery — across multiple concurrent engagements
Translate client brand identity and stakeholder input into compelling, on-platform portal experiences
Build and curate a growing internal library of reusable templates, design components and assets that raises efficiency across the delivery team
Contribute to the continuous improvement of the creative delivery process and overall client experience
Ensure all creative work complies with information security, data protection and intellectual property requirements

What you will do day-to-day:
Facilitate remote design workshops with client stakeholders to capture brand guidelines, creative preferences and portal objectives
Produce detailed wireframes and visual concepts mapping portal structure, widget layout, imagery zones and interactive elements within the Zest platform
Design and produce on-brand digital assets: hero images, background graphics, banners, icons and other portal imagery
Script, source, edit and optimise video and motion content for use in portal video and movie background widgets
Work with stock libraries, AI-assisted generation tools and third-party resources to source and adapt visual content within licensing constraints
Hand off completed assets and design specifications to the Project Consultant for portal configuration, with clear guidance on placement and intent
Attend project meetings to present design concepts and incorporate client and stakeholder feedback
Conduct design reviews prior to portal launch to verify visual quality and brand accuracy
Deliver client training sessions covering image updates, video uploads and widget customisation
Document creative decisions, brand guidelines and asset inventories per client for use at renewal

What you bring to be successful with us:
Proven ability to independently facilitate creative workshops or discovery sessions with stakeholders to elicit requirements and set visual direction
Strong experience producing wireframes, design mockups and asset specification
Proficiency in digital imagery and graphics creation using Adobe Creative Suite (Photoshop, Illustrator) or comparable tools
Experience producing or editing video content for digital platforms using Adobe Premiere Pro, After Effects or equivalent
Comfortable working with AI-assisted creative tools and stock image/video libraries to source and adapt content efficiently
Solid understanding of brand consistency, typography, layout and colour theory as applied to digital interfaces
A degree or equivalent qualification in Graphic Design, Digital Media, UX/UI Design or a related discipline is preferred — but equivalent demonstrated experience is equally welcome

Your Track Record:
Contributed to or led the design phase of client or stakeholder projects
from brief to delivery, on time, in close collaboration with project and client
stakeholders.

Facilitated or co-facilitated client design workshops and produced
wireframe sets, and delivered creative work across a portfolio of projects in a fast-
paced environment.

Built or contributed to a shared asset or template library that improved
team efficiency

Your Language Profile:
English: Fluent — client-facing written and verbal communication is a core part of the role

Your Competency Profile:
Creative Ownership: You take full pride in the quality of your output and hold yourself to a high visual standard across every deliverable.
Client Clarity: You can present creative concepts confidently and clearly in virtual settings, and translate subjective client feedback into concrete design decisions.
Collaborative Drive: You work closely with Project Consultants, clients and internal stakeholders to turn a shared vision into a finished, on-brand portal.
Self-Direction: You take ownership of your creative work,
proactively communicate progress to your Project Consultant partner, and
make confident decisions within a collaborative delivery structure.
Resourcefulness: You produce high-quality creative work efficiently within platform and tooling constraints, making the most of what is available.
Platform Curiosity: You have a genuine interest in employee experience and digital engagement, and understand the role great design plays in driving platform adoption.

Why you should work with us

Fast‑growing international company with a meaningful mission – As part of the Epassi Group, we operate in over 10 countries and are shaping the future of wellbeing with more than 1,000 employees across Europe.
Comprehensive & flexible benefits package – We believe benefits should support real life - your life. Our wide-ranging and flexible offering is designed to help you look after your health, finances, and lifestyle in a way that works for you. Enjoy fully funded healthcare services and dental insurance, life assurance, discounted health screenings, carbon‑offsetting and forest‑planting initiatives, plus access to our employee incentive scheme and health & wellbeing fund. You can personalise your package even further with options like the Cycle to Work scheme, tech scheme (interest‑free loan), EV salary‑sacrifice car scheme, holiday discounts via UTC, and the ability to buy or sell holiday. And to top it off, you also get your birthday as an additional day off.
Personal development – Grow your career with a personalised development plan, annual training budget, and full access to Coursera to support continuous learning.
Work community – Our offices in Haywards Heath and Leatherhead offer a friendly and welcoming environment, with stocked drinks, fresh fruit and snacks and regular company‑sponsored team events to keep us connected.
Time off – 25 days per year based on a 5‑day workweek, with the flexibility to adjust your allowance through our buy/sell holiday scheme.
Mental wellbeing – Access a full range of wellbeing support, including Auntie’s professional mental health coaching and our Employee Assistance Programme (EAP), providing confidential guidance and support whenever you need it.

Work with great people
Tianran Li
Product Owner
"Epassi is a youngster who is energetic and brings the best to the people. Best things working at Epassi is that we have good benefits. You can always learn something new and implement it in practice."
Aleksandra Wnuk
Backend Developer
"Work environment at Epassi is healthy and not stressful, and you can take part here in many interesting projects."
Marcin Gołubienko
Full Stack Developer
"During my work experience, I’ve got opportunity to touch every aspect of software delivery - not only from coding point of view."
Alexandra Andersson
Customer Service Agent
"The best thing about working at Epassi is colleagues. It is easy to get along with everyone, regardless of age and origin! My team has a good team spirit and we work well together to meet our goals!"
Great Place to Work

Company events

Hybrid and flexible working style

Modern working tools

International environment

Benefit package for wellbeing support

Private health support