About Zuora

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We've led the Subscription Economy for more than a decade. Now we're evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

The Opportunity

The core purpose of this role is to contribute to, implement, and support Zuora's subscription experience platform, Zephr. Zephr is a key part of Zuora's offering, empowering leading digital publishers and media companies to manage and optimize their subscription experiences through AI-powered paywalls and user journeys.

This role involves a blend of frontend, backend, and design concerns, while always considering end user experience and handling webscale traffic. You will have opportunities to propose changes to the system architecture design while working with other parts of the business and vendors to determine functional requirements, collaborate on designs, and iterate on technical solutions.

What you'll do:

• Contribute to the development and scaling of a high throughput, high availability, public-facing multi-tenanted application
• Lead the design and implementation of innovative solutions for complex end-user-facing and backend challenges, directly impacting user engagement and business growth
• Develop and maintain secure, performant, and simple-to-integrate APIs for internal, B2B, and public consumers
• Work closely with product management to translate business requirements into technical specifications, and with operations to ensure robust, scalable, and maintainable systems
• Experience a culture of continuous learning, with opportunities for mentorship, knowledge sharing, and professional development

This is a location-specific position that requires you to come into the London office regularly to be most effective.

About You

You bring enthusiasm for using AI tooling to aid development, coupled with a healthy disdain for AI slop. You are passionate about specification-driven and documentation-driven development, and you are adaptable, with a willingness to pick up new technologies and tools as necessary.

Your experience and outlook:

• Strong proficiency in recent versions of Java (JDK 21 or newer) and/or Kotlin
• Proficiency in Javascript/Typescript and the wider Javascript ecosystem; ideally some exposure to React
• A strong commitment to developing high-quality, testable code, including unit, integration, and end-to-end testing, while actively considering operational concerns such as observability, logging, and alerting throughout the development lifecycle
• Experience designing quality APIs such as REST, gRPC, GraphQL, and OpenAPI, and integrating with 3rd party APIs
• Solid understanding of web technologies including HTTP and DNS, and comfort working in Browser Developer Tools
• API security knowledge across OAuth2, SAML, JWT, and related standards
• Strong grounding in software engineering best practices including git, TDD, OOP principles, SOLID, and design patterns
• Experience deploying, monitoring, and troubleshooting microservices in a production environment at scale

Bonus points for:

• Experience with reverse proxies such as HAProxy, Envoy, or nginx
• Terraform and AWS experience
• Experience with modern frontend frameworks beyond React, especially Svelte as we explore its potential
• Experience with simulated load tools such as JMeter, Gatling, or wrk2, and JVM profiling to identify and fix performance bottlenecks
• Hands-on experience with instrumentation and analysis of production metrics using tools like Prometheus, Grafana, InfluxDB, or the ELK stack to identify performance bottlenecks and ensure system health

About the Team

You will join a team that helps build and evolve Zephr, a core part of Zuora's subscription experience platform. The team supports digital publishers and media companies in managing and optimizing subscription experiences through AI-powered paywalls and user journeys.

You will help the team by:

• Taking part in code reviews
• Contributing to technical standards
• Helping to implement best practices
• Improving operational processes

Our tech stack includes:

• Java
• Vert.x
• Spring
• Rest APIs
• MySQL
• Microservices
• Kafka
• Spark
• NodeJS
• React
• AWS
• Kubernetes
• Terraform
• AngularJS

Benefits

Zuora offers a comprehensive total rewards package designed to support ZEOs' wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:

• Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
• Medical, dental, and vision insurance
• Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
• Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
• Learning & development stipend to support ongoing growth
• Opportunities to volunteer and give back, including charitable donation matching where available
• Mental wellbeing resources and support

• Benefits may vary by location; details will be shared during the interview process

#ZEOLife at Zuora

ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:

• Collaborate deeply across teams and regions
• Learn constantly and iterate often
• Build an inclusive, high-performance culture where people feel inspired, connected, and valued

Our Commitment to an Inclusive Workplace

Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.

Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).