JUNIOR REMEDIATION OFFICER

• Trinity Estates • £Competitive • Home Based

ROLE OVERVIEW

You will help make homes safer and communities stronger by supporting the delivery of complex remediation projects across a varied residential portfolio. This is a key property management role where your organisation, judgement and professionalism will keep works progressing smoothly, stakeholders informed and records watertight.

Working closely with senior colleagues, consultants and contractors, you will coordinate investigations, compile and maintain project documentation, and communicate clearly with residents and clients. You will gain hands-on exposure to building remediation from initial survey through to completion, developing valuable experience and a platform to grow your career in property management and project delivery.

ROLE EXPECTATIONS

Most days you will be driving progress: updating trackers, scheduling surveys and access, preparing meeting packs and minutes, and chasing actions with contractors and consultants. You will keep residents and clients in the loop with clear, timely updates and ensure every decision, inspection and invoice is accurately documented. You will attend occasional site visits to support quality checks and issue resolution.

WHAT SUCCESS LOOKS LIKE

• Projects move forward week-by-week with clear plans, up-to-date trackers and proactively unblocked actions.
• Residents feel informed, respected and supported throughout investigations and works.
• Documentation is complete, accurate and audit-ready, from scopes and risk registers to photos and certificates.
• Risks, delays and cost pressures are identified early, escalated appropriately and mitigated where possible.
• Strong working relationships with surveyors, contractors and internal teams lead to smooth collaboration.
• Continuous improvement mindset: you capture lessons learned and refine processes to drive better outcomes.

HOW YOU'LL SPEND MOST OF YOUR TIME

• Coordinating surveys, investigations and remedial works schedules; arranging access and confirming logistics.
• Maintaining project trackers, action logs, risk registers and document libraries to a high standard.
• Drafting and issuing resident and client communications; fielding enquiries and following up promptly.
• Preparing meeting agendas, packs and minutes; monitoring actions to completion.
• Supporting procurement and contractor onboarding, including H&S checks and purchase order administration.
• Assisting with funding and compliance evidence packs (e.g. photos, certifications, test results, warranties).

WHO THIS ROLE IS FOR

• You are organised, detail-focused and comfortable juggling multiple deadlines without losing accuracy.
• You communicate with empathy and clarity, adapting your style for residents, clients and contractors.
• You take ownership, spot problems early and follow through until the job is done.
• You enjoy structured processes but can think on your feet when plans change.
• You care about doing the right thing for residents, quality and safety.

EXPERIENCE THAT HELPS

• Coordinating building repairs, maintenance or construction projects within residential property.
• Working with contractors, surveyors or consultants and understanding the flow of technical information.
• Producing clear reports, trackers and communications using Excel and other project tools.
• Exposure to remediation themes such as fire safety, façades, water ingress or structural defects.
• Supporting consultations, site inspections, snagging or quality assurance activities.

WHAT WE OFFER

• Competitive salary, aligned to experience
• Company car or car allowance for field-based roles
• 24 days holiday plus bank holidays
• Pension scheme
• Vitality private healthcare
• Perkbox membership with discounts across retail, travel and entertainment
• Fully funded training and professional development, including paid study leave
• Employee referral scheme
• Annual salary review
• Free eye tests and Cycle to Work scheme
• Long service award
• Support for Army Reserve training

ABOUT TRINITY ESTATES

Trinity Estates is a leading residential property management company and the flagship brand within the wider Trinity Property Group.

Managing a diverse portfolio across the UK, the business supports developments ranging from modern city apartments to large-scale residential estates. Trinity Estates combines strong operational structure with a people-focused approach, delivering a consistent and professional service at scale.

For employees, this means access to larger and more varied portfolios, clear processes, strong internal support and genuine opportunities for progression within a growing organisation.

As part of a wider group, Trinity Estates offers both stability and career development, making it an ideal environment for those looking to build and progress their career in property management.

HOW WE HIRE

• Initial conversation with our talent team
• Interview focused on your approach to coordinating remediation works, stakeholder communication, planning and prioritisation, and how you uphold safety, quality and customer care

We aim to complete the process within two to three weeks and communicate clearly throughout.

INTERESTED?

Apply with your CV.

All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

A full, clean UK driving licence is essential.