Job Title

Job Description

We are seeking an experienced and driven Strategic Partnership Manager to join our RevOps Protection Platform team. As a Strategic Partnership Manager you will be responsible for acquiring new insurer partnerships for the Protection Platform and maximising long-term value from existing insurer and strategic partnerships on the Protection Platform. This will be achieved by you actively managing partner performance, driving conversion, continuously improving and ensuring partnerships evolve in line with Protection Platform’s product and strategic roadmap, whilst still achieving partner commercial and operational objectives.

This role requires confident, hands-on partner leadership: challenging the status quo where needed, leading contractual engagement to completion, aligning partners to change initiatives, and ensuring UnderwriteMe can move the Protection Platform forward at pace while maintaining strong, trusted relationships.

Responsibilities

Driving Mutual and Ongoing Partner Value

• Own the long-term success of each partnership, ensuring sustained value delivery for both partners and UnderwriteMe

• Identify and deliver opportunities that improve partner performance (e.g. growth, efficiency, product coverage, customer experience) while increasing UnderwriteMe revenue and strategic value

• Evaluate partnership performance and commercial outcomes regularly to ensure continued value, viability, and alignment.

Ongoing Partner Management & Governance

• Build trusted, senior-level relationships with partner stakeholders across where applicable, underwriting, claims, operations, sales, technology, and leadership

• Act as the primary owner of day-to-day and strategic partner relationships

• Establish and lead regular operational, commercial, and strategic governance meetings

• Act as escalation point for Protection Platform partner issues, driving timely and pragmatic resolution

Influence Change & Product Evolution

• Lead partner engagement on product changes, enhancements, and roadmap priorities

• Confidently challenge partners and push for change where processes, technology, or ways of working constrain product development or scalability

• Secure partner buy-in for changes to product, data proposition, integrations, operational processes, or commercial structures

• Balance partner constraints with internal product goals to enable innovation and change at pace

Partnership Development & Growth

• Lead insurer partnerships from sales, commercial & contract negotiations through to retention, ensuring clear success criteria and timelines

• Develop, manage, and grow deep relationships across existing insurers and strategic partners.

• Drive revenue growth through expansion, optimisation, and long-term partner development

• Identify upsell, cross-sell, and new product opportunities within existing partnerships

Performance, Reporting & Optimisation

• Track, analyse, and report on partnership performance and progress against strategic objectives

• Use data and insight to inform prioritisation, decision-making, and investment

• Escalate and resolve performance or value-related issues proactively

Market & Product Collaboration

• Act as the voice of insurer partners internally

• Ensure product and technology teams are first hand hearing feedback from partners

• Stay informed on insurtech, insurance, and regulatory trends impacting partner value

• Represent the company in panel discussions and industry events

What type of person fits the role:

The role suits someone who likes structure and process, but also builds strong, trusted relationships. You will need to be resilient and determined in achieving your objective. You’ll need to be comfortable working in cross-functional teams, and speaking with senior stakeholders, as well as working in a Product-led and data-driven environment. You must have:

Essential

• Significant experience managing insurer or enterprise partnerships within insurtech, insurance, fintech, or SaaS

• Proven ability to manage ongoing partner performance and drive complex change

• Strong understanding of insurer operating models, underwriting, product development and economics

• Commercially confident with experience influencing senior stakeholders

• Excellent problem-solving, negotiation, and communication skills

• Demonstrates resilience and tenacity with a strong commitment to achieving growth

• Demonstrates ability to think strategically in commercial contexts and apply strong analytical skills.

Desirable

• Experience selling technology-led or platform-based solutions

• Established and trusted relationships with senior stakeholders across UK insurers and/or retail partners

• Experience working in a Product-led organisation

• Background in a high-growth scale-up

About UnderwriteMe

UnderwriteMe is an Insurtech software business and subsidiary of Pacific Life Re (PL Re), a global life and pensions reinsurance firm. We have a vision to help everyone purchase protection insurance by using data and disruptive technology to transform our partners and markets in order to make their underwriting processes as quick and efficient as possible.

Working for UnderwriteMe

Joining UnderwriteMe means being part of a technology company that is committed to bringing a fresh and dynamic approach to insurance. You’d be working with a team of highly technical experts made up of people with backgrounds in software, fintech, and insurance.

Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes.

Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and wellbeing initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events, and overseeing volunteering opportunities.

Benefits (Only for Permanent and Fixed Term Employees)

Leave

• 25 days of annual leave with option to buy/sell more days

• Adoption and fertility leave

• Generous enhanced parental leave

Healthcare

• Comprehensive private insurance coverage for employee and dependents

• Group Life Insurance coverage of 9x basic annual salary and Group Income Protection up to 75% of basic annual salary

• Optical benefits

Savings & Retirement

• 15% combined employee/employer contributions

Wellness

• Subsidized gym membership

• Access to Employee Assistance Program

• Cycle to Work and Electric Car Salary Sacrifice Scheme

• Time off for volunteering

• Charitable matching of employee donations

You Can Be Who You Are

We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.

As part of our commitment to accessibility for all, UnderwriteMe will, upon the request of the applicant, provide accommodation during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs, and we will consult with you to ensure suitable accommodation is provided.

UnderwriteMe Values

Please click here to view our company values