• Provide strategic and visionary leadership for the planning, prioritisation, and execution of all complex projects and enterprise‑level programmes, ensuring full alignment with Global Markets and GSI strategy and business objectives.
• Support the shaping and strategic direction and delivery approach for transformation initiatives across all Functions, ensuring consistency, best practice, and operational excellence.
• Build and lead a high‑performance culture where programme and project professionals demonstrate accountability, innovation, disciplined delivery, and continuous improvement.
• Govern the recruitment, succession planning, and capability development of all programme management resources, ensuring the organisation maintains the skills and leadership required for large‑scale change.

• Oversee enterprise‑wide resource planning, allocation, and optimisation across all complex programmes, major change initiatives, and cross‑functional transformation efforts.
• Lead talent management, including succession planning and retention of critical programme delivery expertise, ensuring the organisation maintains capacity to execute its transformation agenda.
• Provide oversight for the recruitment and performance of both internal and external programme delivery staff, ensuring the right mix of capability for high‑complexity work.
• Govern and manage resource budgets in collaboration with PMO, ensuring demand planning, capacity forecasting, and financial optimisation across the portfolio.

• Establish and maintain strong partnerships across Change, Operations, IT, and other business functions to ensure complex programmes are shaped, governed, and delivered in a fully integrated manner.
• Collaborate closely with Business Architecture to shape new complex programmes and initiatives—ensuring strategic alignment, clear value propositions, and robust business case development.
• Act as the senior escalation point for all risks, issues, dependencies, and cross‑programme impacts within the complex change portfolio, providing decisive and informed leadership.
• Champion enterprise‑level transformation, ensuring the most critical and complex initiatives contribute to long‑term business strategy and operational excellence.

• Establish and maintain rigorous governance across all complex projects and programmes, ensuring transparent oversight, disciplined risk management, and robust financial controls.
• Maintain and evolve the MRSG Change Delivery Framework, working closely with the Head of Project Delivery, as it applies to complex delivery, ensuring adherence to governance expectations and setting the standard for best practice.
• Provide clear, timely, and insight‑driven updates to PMO, senior leadership, and Executive Committees to support informed decision‑making across the portfolio.
• Chair key governance bodies such as the Change Committee, setting expectations for delivery discipline and strategic alignment.

• Ensure all complex programmes and transformations are grounded in measurable success criteria, defined outcomes, and quantifiable business benefits.
• Monitor performance against delivery targets and KPIs, intervening early and decisively where risk threatens successful execution.
• Partner with the Head of Change to define, articulate, and track benefits realisation across the complex programme landscape.
• Deputise for the Head of Change across Executive Committees, Steering Committees, and Board‑level presentations, as required.
• Actively contribute to the Change Leadership Team, helping shape the strategic direction, culture, and maturity of the broader Change function.
• Role model Munich Re’s leadership expectations, including integrity, collaboration, accountability, and customer‑centricity.
• Demonstrate exemplary prioritisation and time management by favouring high‑impact, face‑to‑face engagement and collaborative working sessions—reducing reliance on email in favour of accelerated decision‑making and stronger relationships.
• Foster a culture of direct engagement and ownership, ensuring major delivery challenges and decisions are resolved through personal interaction and proactive leadership.

• Extensive experience leading complex programmes in Lloyd’s and company market sectors.
• Extensive experience in leading complex business change portfolios and resource management, ideally within financial services.
• Strong leadership and team management capabilities, with a proven ability to motivate and develop cross-functional teams.
• Exceptional people skills, with the ability to build strong relationships, influence stakeholders at all levels, and navigate complex interpersonal dynamics to drive positive outcomes.
• Deep understanding of project, programme, and portfolio management methodologies (e.g., PRINCE2, PMI, Agile) and governance frameworks.
• Proven excellent communication skills.
• Strong analytical and problem-solving skills, with a focus on delivering value and outcomes.
• Expertise in designing and evolving resource management and delivery processes.
• Experience leading business analysis teams
• Strong experience working with business architecture teams to shape projects and programmes
• PRINCE2 Practitioner, APM Practitioner Qualification or Chartered Project Professional, SAFe® Agilist, Lean Six Sigma
• University Degree and/or relevant professional qualification

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