British Gas Reviews | Glassdoor.co.uk

British Gas Reviews

Updated 18 Oct 2019

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3.0
StarStarStarStarStar
Rating TrendsRating Trends
44%
Recommend to a Friend
33%
Approve of CEO
British Gas CEO Sarwjit Sambhi (no image)
Sarwjit Sambhi
39 Ratings
Pros
Cons
More Pros and Cons
  1. "Working for British Gas"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Interaction Designer in Glasgow, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at British Gas full-time for more than 8 years

    Pros

    Lots of benefits ie, share incentive scheme, cycle to work, discounts etc. Flexible working hours which is great for people managing work and family life. Opportunities to travel to various sites around the UK and overall great employer to work for

    Cons

    Lots of change going on in the business just now which is making the future uncertain for lots of staff due to cost reduction and redundancies

    British Gas2019-10-03
  2. Helpful (1)

    "Can be a great to place to work but need to go back to basics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Process Design Analyst in Manchester, England
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at British Gas full-time for more than 10 years

    Pros

    Flexible, hours, location, perks and benefits

    Cons

    Constant Re-Orgs, almost every 6 month. Senior leaders have lost their direction, lack of clear strategy.

    Advice to Management

    Value your long serving staff, they care more about the business than contractors on short term contracts! Promote from within

    British Gas2019-10-17
  3. Helpful (1)

    "Manage quality assurance manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Quality Assurance Manager 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at British Gas full-time for more than 5 years

    Pros

    The benefits available to employees

    Cons

    Development Opportunities within the business

    British Gas2019-10-17
  4. "Company with fantastic benefits and strong relationships"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager 
    Recommends

    I worked at British Gas full-time

    Pros

    Organisation has a strong structure in place

    Cons

    Operational changes are not always communicated well.

    British Gas2019-10-18
  5. Helpful (1)

    "Difficult Times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Warrant Officer 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at British Gas full-time for more than 5 years

    Pros

    Once a great company, benefits and standards were high

    Cons

    Run by buffoons, absolutely terrible leadership, the man is a Conn!!!

    Advice to Management

    Leave

    British Gas2019-10-11
  6. Helpful (1)

    "It’s ok until you find a real job"

    StarStarStarStarStar
     
    No Opinion of CEO

    I have been working at British Gas

    Pros

    Some colleagues are real nice and pleasure working with them. That’s about all.

    Cons

    Commission structure changed to unrealistic targets London weighting is a joke of 2000£ pa. Managers are either incompetent or just lazy. No modern management style seen so far. Feedback from employees not welcomed by managers as they only see it as “negative attitude” Promises made on hiring hardly ever delivered. Long hours

    Advice to Management

    When there are people bringing money into your business, don’t be afraid to pay them decent money. Listen to feedback as you will have to start hiring more young people eventually and your ways of managing people won’t be tolerated by younger generation.

    British Gas2019-10-07
  7. Helpful (1)

    "The most boring job ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Advisor 

    I worked at British Gas full-time for more than a year

    Pros

    Great if you enjoyed not doing much

    Cons

    I spent most of my days reading books i brought in to stave off the boredom. Immature management team

    British Gas2019-10-15
  8. "Good company and culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Pricing Analyst in Staines, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at British Gas full-time for more than a year

    Pros

    Work life balance Good culture Interesting work across the business

    Cons

    Pay can be low Due to too many organisational changes, it can get in the way of career progression

    Advice to Management

    Improve pay otherwise employee retention becomes difficult. Manage re orgs so that employees career trajectories are not compromised.

    British Gas2019-10-01
  9. "ran out of gas"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Analyst in Edinburgh, Scotland
    Recommends
    Negative Outlook
    No Opinion of CEO

    I worked at British Gas full-time for more than 8 years

    Pros

    perks great people opportunities to progress in the wider business

    Cons

    company scores too many own goals decision making is so complex that company reacts slowly if at all blinkered approach to future strategy

    Advice to Management

    get it right first time listen to your people listen to your customers who are leaving in droves

    British Gas2019-10-01
  10. "👍👍👍👍👍"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Leeds, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at British Gas full-time for more than 10 years

    Pros

    Great company in support and benefits

    Cons

    No flex in pay scale for movement adjustment

    British Gas2019-10-01
Found 644 reviews