British Gas Reviews

Updated Jan 25, 2022

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Found 1,166 of over 1,229 reviews

2.8
30%
Recommend to a Friend
27%
Approve of CEO
British Gas Chief Executive, Centrica Consumer Sarwjit Sambhi (no image)
Sarwjit Sambhi
244 Ratings
Pros
  • "Ver good pay and good enjoyable job(in 60 reviews)

  • "Decent place to work, good benefits(in 55 reviews)

  • Cons
  • "Awful senior management with delayed tactics and agenda items(in 36 reviews)

  • "Demanding, work life balance isn't always easy(in 28 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 3 years

      Ok

      Nov 12, 2021 - Smart Energy Expert 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good vans, some support when needed

      Cons

      Warrants, pay, out of hours, customers are idiots

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    2. 5.0
      Current Employee

      Tbc

      Jan 24, 2022 - Manager in Manchester, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very good place to work

      Cons

      Recent redundancies in past years

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    3. 3.0
      Former Employee, more than 3 years

      Smart energy expert

      Jan 25, 2022 - Smart Energy Expert (Meter Engineer) 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Engineers you work with and sick pay.

      Cons

      Your performance is based on statistics you cannot controll.

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    4. 3.0
      Current Employee, more than 3 years

      Could be better, could be worse

      Jan 23, 2022 - Smart Energy Expert 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Excellent training. Opportunities to progress

      Cons

      Typical large corporation... Run by accountants who have no idea what the business actually does.

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    5. 4.0
      Former Employee, more than 1 year

      Decent enough

      Jan 21, 2022 - Customer Service Advisor - British Gas in Cardiff, Wales
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Staff are great, for the most part management are approachable and professional

      Cons

      Same repeated shift part of 10 hour shifts

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    6. 3.0
      Current Employee, more than 5 years

      Ok

      Jan 20, 2022 - Business Analyst in Leicester, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Office space is very good and lots of friendly people there.

      Cons

      Not enough parking on site.

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    7. 4.0
      Former Employee, more than 3 years

      Lovely place to work

      Jan 16, 2022 - Finance in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great colleagues and good pay

      Cons

      None I can think of

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    8. 4.0
      Current Employee, more than 3 years

      Nice

      Jan 14, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good if you like working from home

      Cons

      Wage ain't great init but it's ok

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    9. 4.0
      Current Employee, more than 1 year

      Good

      Jan 14, 2022 - Technical Gas Engineer in Glasgow, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Money, hours, team, van, uniform

      Cons

      Management, weekend work, standby, holidays

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    10. 4.0
      Former Employee, more than 1 year

      Good company, above average pay for similar work

      Jan 13, 2022 - Warehouse Operative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay, above industry average. Job is very easy and stress free

      Cons

      Alternating shifts mean getting into a routine can be tricky

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    Viewing 1 - 10 of 1,166 Reviews

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