O2 Reviews | Glassdoor.co.uk

O2 Reviews

Updated 11 February 2019
297 reviews

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4.2
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Employee Reviews

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Pros
  • "Yes some days and weeks can be very busy but work life balance is taken seriously and managers are very supportive" (in 24 reviews)

  • "Flexible working is promoted at O2" (in 43 reviews)

Cons
  • "Despite a healthy approach to work-life balance, if you are not able to be in Slough when it matters this might be a barrier to success" (in 8 reviews)

  • "senior management are awful to work with" (in 9 reviews)

More Pros and Cons

  1. Featured Review

    "Brilliant Business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Warrington, North West England, England
    Current Employee - Manager in Warrington, North West England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at O2 full-time (More than 10 years)

    Pros

    Brilliant culture and a really ethical business to work for
    Most people are lovely, down to earth, and hard working.
    You are trusted to do a good job
    Flexible working is supported
    Great benefits, fair salaries, and consistently above inflation pay rises

    Cons

    The business is very focused in Head Office, (Slough) meaning lots of early starts and very late finishes. This means it feels difficult to progress unless you work from Slough. This is the only real challenge I personally face.

    Advice to Management

    If you get a chance come and work for O2. This is an awesome business to work for. I love it.

    O2 Response

    12 Feb 2019 – Social Reputation Specialist

    Hi there, thanks for leaving a review. We’re glad to hear you’re enjoying working with us and you have highlighted some great things that make us happy to hear. As you say our Head Office is in... More


  2. "Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Advisor in Poole, England
    Former Employee - Advisor in Poole, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at O2 part-time (More than a year)

    Pros

    varied work, opportunities for progression staff plan

    Cons

    None that I can think of

    Advice to Management

    none

    O2 Response

    13 Feb 2019 – Social Reputation Specialist

    Hi there, thanks for taking the time to leave a review. We’re glad to hear you enjoyed several benefits of working for us and that you couldn’t think of any cons which is great. We can see you are... More

  3. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at O2 full-time (More than 3 years)

    Pros

    The people/culture - our employees/customers are put at the heart of everything we do.
    Brilliant L&D support available.
    Good discounts/benefits.
    Ability to work flexibly/from home.
    Senior leaders communicate well.
    Introduction of Workplace

    Cons

    My only constructive criticism is that our IT/systems could be improved.

    O2 Response

    12 Feb 2019 – Social Reputation Specialist

    Hi there, thanks for leaving a review. We’re glad you feel there are so many benefits of working with us and we hope you continue to do so in the future. Thanks for your feedback about our systems... More


  4. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at O2 full-time

    Pros

    Good Team and great opportunuties to progress

    Cons

    None other than the fact it is Retail

    O2 Response

    6 Feb 2019 – Social Media Specialist

    Hi, thanks for your review. We’re pleased to hear you consider your team as one of your pros as we believe it's the people who make O2 such a great place to work. Also, it's good you've had great... More


  5. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at O2 part-time

    Pros

    Good Place to work at.

    Cons

    Management have too much power

    Advice to Management

    Need more avenues to solve issues, not everything can go through the manager.

    O2 Response

    13 Feb 2019 – Social Reputation Specialist

    Hi there, thanks for leaving a review. We’re glad you enjoyed working with us as it is really important to us that our people love working here . We can see you no longer work for us but we are... More


  6. Helpful (1)

    "Good Uni Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at O2 part-time

    Pros

    Great staff members colleagues Good pay whilst in university

    Cons

    Manager was a bully and it translated on shop floor

    O2 Response

    6 Feb 2019 – Social Media Specialist

    Hello and thanks for leaving a review. It’s good to see you had a great team around you and the pay you received was favourable whilst you worked with us – our basic salaries and bonuses are up... More


  7. "Good team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Leader in London, England
    Former Employee - Store Leader in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at O2 full-time (More than 10 years)

    Pros

    The people
    Reward system/benefits
    Image/goodwill of the company

    Cons

    budgets
    systems
    communication
    follow up on commitments made
    Progression difficult after store leader position attained

    Advice to Management

    Continue the improvements that were starting to happen as I left the business.

    O2 Response

    1 Feb 2019 – Social Reputation Specialist

    Hello and thanks for your review. Great to hear you enjoyed working with the people around you and the benefits on offer were to your liking – our staff perks are what really make us stand out. For... More

  8. "Fast Paced Role"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor in Aberdeen, Scotland
    Former Employee - Sales Advisor in Aberdeen, Scotland
    Negative Outlook
    No opinion of CEO

    I worked at O2 full-time (More than 8 years)

    Pros

    Great team and good bonuses.

    Cons

    Online shopping taking over and less opportunities for high st sales.

    O2 Response

    1 Feb 2019 – Social Reputation Specialist

    Hi, thanks for taking the time to leave a review. We’re pleased to hear you worked in a great team and received a good bonus - our basic salaries and bonuses are up there with the best in the market... More


  9. "Technical Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at O2 full-time

    Pros

    Good Benefits and flexible working policy

    Cons

    Frustrating project work on occassion - lack of due diligence.

    O2 Response

    28 Jan 2019 – Social Media Specialist

    Hi, thanks for leaving your review. We’re pleased to hear you enjoyed the benefits and flexible working on offer – our staff perks are what really make us stand out and there’s something for... More


  10. "Great Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at O2 full-time

    Pros

    A real focus on customer which really gives a purpose

    Cons

    Politics, awful processes, group dictates and processes are not modern

    O2 Response

    14 Jan 2019 – Social Reputation Specialist

    Hi there, thanks for leaving a review. We’re glad to hear you feel we’re a customer focused business as this is important to us. Regarding the cons you’ve mentioned, we’d recommend to raise anything... More