Pulse (UK) Reviews

Updated 23 Jun 2020

To filter reviews, or .
4.0
76%
Recommend to a Friend
100%
Approve of CEO
Pulse (UK) CEO Mike Barnard
Mike Barnard
3 Ratings
Pros
  • "At Pulse, I got that impression from day one and I haven't changed my mind since(in 26 reviews)

  • "Clear Career Progression including pay rise's(in 15 reviews)

Cons
  • "Pulse give everyone the tools to be able to thrive in a buzzy, fast paced, stressful environment should they be willing to put the work in(in 16 reviews)

  • "Lack of career progression or a clear pathway after initial promotions(in 6 reviews)

More Pros and Cons
  1. Helpful (1)

    "Amazing people with a passion for what they do."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Candidate Attraction Executive in Cheshunt, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pulse (UK) full-time for more than a year

    Pros

    - Both colleague and managers are great people who are passionate about what they do and are a joy to be around in and out of the office. - Invest in people and help to ensure you're progressing as a person not only for the business. - Career opportunties to move inside the company to make sure you're role is most suited to your preferences. - Contributing to help the mental health crisis in the UK for adults and children. - Remote working

    Cons

    Potential for more flexible working hours - example start early + finish early. (Although have never asked it's just not regularly displayed).

    Continue reading
  2. Helpful (1)

    "A great company with great people!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Manager in Broxbourne, East of England, England
    Recommends
    Positive Outlook

    I have been working at Pulse (UK) full-time for less than a year

    Pros

    I think the most important aspect of a job is working with people that genuinely care about what they do. At Pulse, I got that impression from day one and I haven't changed my mind since! Everyone is really friendly and helpful and it makes doing my job even more enjoyable. Pulse are very strong when it comes to internal career progression; it feels like managers really advocate for their teams to grow and move up within the company. There is also transparency about how to develop and a clear understanding of what you need to do to achieve the next step up in your career. The benefits at Pulse are pretty good too, including a decent holiday allowance with the opportunity to buy/sell days. There is also a lot of emphasis put on raising money for charity which means lots of internal events, cake sales and collaborations. Overall a great company to work for and I'm so pleased to be part of the team!

    Cons

    Could be more flexible with working hours (start/finish times)

    Continue reading

  3. "Proud to be part of such a supportive team."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Recruitment Consultant 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pulse (UK) full-time for more than a year

    Pros

    1. great support from Managers and directors 2. excellent in house training and a clear career pathway for progression 3. Friendly and supportive environment to work in 4. transparency with pay and commission structures 5. Lots of opportunities to give feedback on the company and have our say 6. Getting to be part of the business reviews so we know how the company plans to move forward 7. Great incentives and rewards

    Cons

    No major concerns. We are given lots of opportunities to have our say on the company and provide constructive feedback on improvements that could be made

    Continue reading
  4. "Pulse nursing"

    4.0
    Current Employee - Business Manager in London, England

    I have been working at Pulse (UK) full-time

    Pros

    Great team members Great team members Great team members

    Cons

    Poor bonus payments for consultants Consultants leave for better pay elsewhere

  5. "okay company driven by strict heirarchy"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Recruiter in Maidstone, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Pulse (UK) full-time for more than 3 years

    Pros

    colleagues were good, location was very nice

    Cons

    poor benefits, poor targets, no bonuses despite hitting target

    Continue reading
  6. "Great place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pulse (UK) full-time for more than a year

    Pros

    Friendly team in the Manchester office and supportive Management. Internal incentives, bonuses, annual Christmas parties and other benefits such as buy/sell holiday and rewards and discount platform.

    Cons

    Nothing negative experienced so far.

    Continue reading
  7. "Okay not for long term"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Booking Coordinator in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Pulse (UK) full-time for more than a year

    Pros

    Nice team but not great management

    Cons

    Gossip work environment/ managers stick together

    Continue reading
  8. "Support worker"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Support Work in London, England
    Recommends
    Positive Outlook

    I have been working at Pulse (UK) part-time for more than a year

    Pros

    Staff are friendly, supportive and cooperative

    Cons

    Lack of opportunity for advancement

    Continue reading
  9. Helpful (1)

    "Still Struggling to Compete"

    1.0
     

    I worked at Pulse (UK)

    Pros

    Was with the company for 8 years, I believed what we were doing was good for the NHS and Private clients which is was as it was all about service and quality which in the early days was true. Good co-workers which on my team we worked like a team and would be there to support each other and would get some fantastic numbers on the board and didn’t let the major micro management certain other team’s experiences distract us however cringe worthy it would be sometimes to watch. Good benefits which you would expect from a corporate environment and management on the outside would be friendly. Nice enough offices, Kings Cross so fine to get too.

    Cons

    Management were in a bubble with no diversity race wise and at one point due to the Divisional Boss who was a founder was quite Anti Male (This May of changed now) One question I thought was very weird at the 2nd interview was how would you feel working for a woman??? I thought I had kinda stepped back time and responded with surprise at the question but answered accordingly. You would have to fight to get your bonus of them, they would make up silly KPI’s which they knew were outdated and use it to deduct percentages off your bonus if you would let them get away with it. An example would be one month we were set a ridiculous target as a team and if the team didn’t hit it then you could of hit 40K just yourself but if your team didn’t hit it you wouldn’t get anything. My team were £5K of a target that was raised to a ridiculous amount yet we almost did it and we got nothing, no bonus yet management got theirs. That was the last time, as a team we decided to stop pushing if we didn’t feel we were going to hit the target and basically told management this as there would be no point so they then gave us a percentage of what we would get but still wasn’t much of an incentive if your doing really well personally. Middle management would always contradict itself as they would alway walk out of that LMT meeting with the most silly tasks which would send staff a different message to a couple of weeks ago which they then couldn’t justify when they would be questioned on this. Company lost its way with the introduction of NHS Caps, Pulse was always known for its quality but the biggest complaint from clients was how much they were being charged which was considerably more than other agencies were charging, when caps came in management decided that they knew best and wanted to keep their margin and assumed others would follow by declining the caps. They were wrong other agencies were actually far off the caps in terms of what they were charging so it didn’t need that much adjusting and over night Pulse lost Big Clients, Teams went from hitting £30K - £40K to barely hitting £10K - £15K which was the beginning of the end. Forward 2020 X2 New Divisional Director’s later and unfortunately Pulse haven’t been able to move on from the past. Speaking to people surprisingly still there from the old management they are effectively working for little or no commission as they have never recovered and other agencies have built positively working within Caps and IR35 and morale at Pulse is at an all time low and I’ve been informed that they are now changing the commission structure again which has been something they have been doing frequently with little success finding one that suits both parties.

    Continue reading

    Pulse (UK) Response

    February 3, 2020HR Business Partner

    Thank you for taking the time to leave a review. It's good to read about the experience you had with your co-workers and that whilst you were working for us you considered our benefits and our work environment to be positive aspects of our business. It's disappointing to read your comments in relation to previous management and that your experience of working at Pulse wasn’t as positive as we’d like to achieve. We know the approach taken with the NHS caps had an impact on our business, however, this is something we have learned from. There have been changes to the structure and leadership team within the Pulse Nursing business and we are confident that issues you refer to are no longer current. We have recently introduced a career pathway, individual and team recognition and incentives and are working towards a clear vision for 2020. We always appreciate feedback, whether good or bad, in order to help us make Pulse a great place to work. Your comments have been fed back and we will work with the Leadership team to address these concerns so as to improve the experience of our employees both now and in the future. Thanks again for your contribution to Pulse over the time you’ve worked with us.

  10. "Ability to make money if you put the work in."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Recruitment Consultant in London, England
    Positive Outlook
    Approves of CEO

    I have been working at Pulse (UK) full-time for more than a year

    Pros

    Pulse allows you to work autonomously but also as part of a team as there is always somebody to help and support you to get to the top. The holiday allowance is beneficial as it makes you realise the importance of work / life balance.

    Cons

    Not everybody takes advantage of the structure and ability to progress.

    Pulse (UK) Response

    January 31, 2020HR Business Partner

    Hi, it's great to read about your positive experience and that you feel you have had support to help you in your role. I hope that you continue to develop and progress in your career here. Thank you for taking the time to leave a review.

Found 118 reviews