Gallagher Customer Service Representative Interview Questions | Glassdoor.co.uk
Gallagher Interviews
Interviews
  • Jobs
  • Companies
  • Salaries
  • Interviews

    Gallagher Customer Service Representative Interview Questions

    Interviews at Gallagher

    12 Interview Reviews

    Experience

    Experience
    75%
    0%
    25%

    Getting an Interview

    Getting an Interview
    42%
    25%
    25%
    8

    Difficulty

    2.2
    Average

    Difficulty

    Hard
    Average
    Easy

    Interviews for Top Jobs at Gallagher

    More

    Helpful (5)  

    Customer Service Representative Interview

    Anonymous Employee in Las Vegas, NV (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Gallagher (Las Vegas, NV (US)) in July 2017.

    Interview

    From date of application to offer letter about 3 weeks. Interview very relaxed and fun. The 2 people i interviewd with were very personable and energetic. They made me feel really comfortable during the entire process. Id recommend to anyone.

    Interview Questions

    • With all the laws in insurance are you ok following strict rules?   1 Answer

    Other Interview Reviews for Gallagher

    1. Helpful (4)  

      Customer Service Representative Interview

      Anonymous Interview Candidate in Houston, TX (US)
      No Offer
      Negative Experience
      Average Interview

      Application

      I applied through a recruiter. The process took 5 days. I interviewed at Gallagher (Houston, TX (US)) in August 2016.

      Interview

      I was invited to speak with two people to consider my qualifications. When I arrived, nobody came to greet me. After I asked to have them called to the front, only one of them appeared. I was interviewed by a member of the staff, asked to take a test and advised that I would have an email sent to me so that I could then allow them to evaluate my email skills. I never heard anything further.

      Interview Questions

      • They asked me questions about health care benefits.   1 Answer

    2.  

      Customer Service Representative Interview

      Anonymous Employee
      Accepted Offer
      Positive Experience
      Easy Interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Gallagher.

      Interview

      Had an onsite interview with the team I would be working with, then 2 phone interviews with different directors. Whole process took a little over 2 weeks. Nothing stressful, typical interview questions. Whole thing was really upbeat and comfortable.

      Interview Questions

      • Why do you want to work here   1 Answer
      3. Join the Gallagher team
      See Our Latest Jobs

    3. Helpful (12)  

      Customer Service Representative Interview

      Anonymous Employee in New York, NY (US)
      Accepted Offer
      Positive Experience
      Average Interview

      Application

      I applied in-person. The process took 5 days. I interviewed at Gallagher (New York, NY (US)).

      Interview

      They were very nice and communicate. First interview was to give information about the company and work expectation. The HR person make you feel very relax at the job interview. He was very informative about the benefits.

      Interview Questions

      • How have you managed a difficult situation with a co worker ?   Answer Question

    4. Helpful (4)  

      Customer Service Representative Interview

      Anonymous Employee in Bellevue, WA (US)
      Accepted Offer
      Positive Experience
      Average Interview

      Application

      I applied through an employee referral. The process took 3+ months. I interviewed at Gallagher (Bellevue, WA (US)) in February 2018.

      Interview

      My intention is to go into sales, and all of the staff is on board with that. They recommend a certain path for that, and I have had interviews with several members of the staff regarding that path/where I would start.

      Interview Questions

    5. Helpful (1)  

      Customer Service Representative Interview

      Anonymous Interview Candidate in New York, NY (US)
      No Offer
      Positive Experience
      Average Interview

      Application

      I applied in-person. The process took 5 days. I interviewed at Gallagher (New York, NY (US)) in August 2014.

      Interview

      Meeting with manager of division, reviewed my prior experience, the type of policies I was familiar with , how I would handle a crucial situation, My expectations, experience in commercial insurance, was I willing to relocate. do I adjust to change.

      Interview Questions

      • What do I expect from them, experience   1 Answer

    6.  

      Customer Service Representative Interview

      Anonymous Interview Candidate
      No Offer
      Negative Experience
      Easy Interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Gallagher.

      Interview

      1st interview phone screening. 2nd interview in person one-on-one with manager. Very standard questions. 3rd interview with panel of people, who kept bringing up an entirely different position, that lasted for over two hours. Then I got a generic rejection EMAIL.

      I've *never* received an email rejection after a face-to-face interview. Let alone after several interviews. I can easily accept not getting the position, but I did expect at least a phone call..

      Real class act.

      Interview Questions

    7.  

      Customer Service Representative Interview

      Anonymous Interview Candidate in Itasca, IL (US)
      No Offer
      Positive Experience
      Average Interview

      Application

      I applied online. The process took 6 weeks. I interviewed at Gallagher (Itasca, IL (US)) in June 2015.

      Interview

      Pleasant. Everyone I met was nice. They spoke highly of the company and they clearly communicated they enjoyed what they did. Provided a lot of insight into the position which is what i was looking for. All my questions were answered and I did not feel like i was rushed. Follow up after that point did take awhile.

      Interview Questions

      • Describe my previous experience in relation to the position.   Answer Question

    8. Helpful (1)  

      Customer Service Representative Interview

      Anonymous Employee
      Accepted Offer
      Positive Experience
      Easy Interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Gallagher.

      Interview

      Nice people. Everything went smooth. Had two one-on-one interviews within a week of each other. Simple interview questions. No behavioral questions asked. They seemed to appreciate me jumping in and telling them about myself rather than the traditional interview setting. In the 2nd interview, I was given a contingent offer as long a my background cleared. Background was complete the next business day. Received a call from HR with an offer 1 week after background cleared.

      Interview Questions

      • The hardest question was What is your salary expectation?   1 Answer

      Negotiation

      I didnt negotiate. I accepted the 1st offer given.

    9. Helpful (4)  

      Customer Service Representative Interview

      Anonymous Employee
      Accepted Offer
      Positive Experience
      Easy Interview

      Application

      I applied through an employee referral. The process took 1+ week. I interviewed at Gallagher.

      Interview

      One interview with two supervisors, background check passed, hired within 10 days. Most the time the interview process takes up to 4-6 weeks but I did have 2 friends in high positions, and that is a definite plus if you are trying to gt on with this company.

      Negotiation

      More than I expected

    Don't Miss Out On a Job You Love
    Upload a CV to easily apply to jobs from anywhere. It's simple to set up.