Role Overview:

Join the Futures & Derivatives Clearing (FDC) and Equities Operations Program Execution Team, a vital component of the Markets Ops Transformation organization. This hybrid Business Analyst / Project Manager role is critical to driving strategic transformation and delivering Target Operating Models for FDC and Equities Operations within a dynamic, fast-paced environment. Our global organization spans over 60 countries, supporting a comprehensive range of Capital Markets products, including Fixed Income (FX, Rates, Credit, Muni, Cash, and Derivatives), where Citi is a dominant player, and Equities (Cash, Derivatives, Prime Brokerage, Futures, Listed Derivatives, FXPB), an area of significant growth.

Job Purpose:

The Markets Process Engineering team is chartered with designing and delivering a multi-year transformation roadmap for Operations and broader bank stakeholders. This transformation is driven by strategic initiatives, investment change execution, and a market-leading change delivery team focused on program and project management, business analysis, process re-engineering, and low-code application development.

The Futures and OTC Clearing franchise, an agency business, provides trading and clearing capabilities across 40+ exchanges for both clients and proprietary lines of business such as Equities, Rates, Commodities, FX, and Prime D1. This business is undergoing a strategic re-engineering of its platforms—a multi-year initiative focused on real-time computation and ambitious goals to establish a more robust, strategic, and well-controlled end-state for Futures and OTC Clearing Operations.

We are seeking a dedicated Project/Business Analyst to lead the delivery of these strategic initiatives. This is an exceptional opportunity to contribute to a major Tier 1 program within a growing, global, and dynamic change management team. The role involves close collaboration with the Futures and OTC Clearing business, global operations teams, technology, and downstream functions like finance and regulatory reporting.

What you'll do

• Project Leadership & Execution: Lead end-to-end project lifecycle management from initiation to closure, defining scope, goals, deliverables, timelines, and resource requirements. Ensure successful, on-time delivery that aligns with business objectives and provides robust evidence of completion.
• Stakeholder Engagement & Communication: Facilitate and lead project meetings (kick-offs, status updates, working groups, governance forums) to foster clear and consistent communication among all project participants. Prepare and deliver senior-level presentations to effectively communicate project progress and insights.
• Business Analysis & Process Optimization: Conduct in-depth business and data analysis to thoroughly document existing business and operational processes. Identify opportunities for enhancement, design improved workflows, and develop detailed process maps and use cases to support comprehensive business and functional requirements.
• Risk & Issue Management: Proactively identify, assess, and manage project risks, issues, and dependencies. Develop and implement effective mitigation and contingency plans to ensure project stability.
• Quality Assurance & UAT: Coordinate and support User Acceptance Testing (UAT) activities, ensuring that developed solutions meet specified business requirements and are fit for purpose.
• Documentation & Reporting: Create and maintain essential project documentation, including project charters, business requirements, RAID logs (Risks, Assumptions, Issues, Dependencies), and status reports.
• Cross-Functional Collaboration: Collaborate effectively with stakeholders across Business, Operations, Technology, Compliance, and other functions to ensure seamless project implementation and successful outcomes.
• Strategic Contribution: Champion change management efforts and actively contribute to additional strategic projects and tasks as required by the organization.

What we need from you

• Experience: Solid and proven experience in Project Management and Business Analysis experience, preferably within the banking sector.
• Domain Knowledge: Proficient understanding of Exchange Traded Derivatives (ETD) Regulatory Reporting is a significant advantage.
• Methodologies: Proficient with project life cycle methodologies (Waterfall & Agile).
• Analytical Skills: Strong critical thinking and problem-solving abilities.
• Technical Proficiency: Advanced proficiency in Microsoft Applications (PowerPoint, Visio, Project, Word, Excel, Access).
• Communication: Highly developed communication and diplomatic skills necessary to persuade and influence diverse stakeholders; capable of negotiating with external parties.
• Certifications (Plus): CAPM, PMP, PgMP, and/or MBA.

What we can offer you