Looking to kick-start your career in tech, projects, and customer-facing roles? This is a brilliant opportunity for a graduate or early-career professional to gain hands-on experience delivering real projects, working directly with customers, and building in-demand skills in software, data, and project management.

You don’t need prior experience in software implementation—we’ll teach you everything. What matters is your organisation, curiosity, and willingness to learn.

What you’ll be doing

As an Implementation Associate, you’ll support the onboarding of new customers onto our payroll software, helping them get up and running successfully.

• Supporting end-to-end implementation projects from initial setup through to delivery
• Working closely with customers to understand their requirements and guide them through the process
• Assisting with project planning, tracking progress, and meeting deadlines
• Setting up systems, transferring client data, and ensuring everything is accurate
• Testing solutions and validating data to make sure it matches client requirements
• Joining customer calls, including scoping sessions, training, and software demos
• Creating clear documentation and supporting handovers to operational teams
• Learning and applying payroll processes and legislation (full training provided)

What you’ll gain

This role is designed to give you real career-building experience from day one:

• Practical project management experience (using tools like Asana)
• Exposure to customer-facing work and stakeholder communication
• Hands-on experience with data handling, systems, and software
• A strong foundation in SaaS and implementation projects
• Training in payroll, legislation, and system setup

What we’re looking for

• A recent graduate or someone early in their career
• Strong organisational skills and the ability to prioritise and manage multiple tasks
• Confident communicator, with a willingness to speak to customers
• A keen eye for detail, especially when working with data
• Interest in technology, systems, or how software works behind the scenes
• A proactive mindset and eagerness to learn new skills

Application process:

• Apply using link
• Short introductory call with recruiter to answer any questions and learn more about yourself
• 15 minute online assessment
• In person day in Manchester (06/07/26)

INDLOW

As one of the UK’s largest privately held software companies, IRIS Software Group exists to simplify the lives of businesses, schools and organisations.

IRIS provides software solutions and services that substantially enhance operational compliance, efficiency and accuracy, empowering the users of our technology to look forward with certainty and confidence.

Over 4 million parents use our software to connect with their child’s school, 18% of UK employees are paid via an IRIS payroll solution, 50,000 SMEs use IRIS cloud bookkeeping and 21,000 firms rely on us for legislative compliance.

Our operational software is the invisible but essential beating heart of our customers’ businesses, supporting them in a range of objectives, from maintaining legislative compliance to boosting engagement with stakeholders and enhancing productivity.

It’s vital these mission-critical functions work first time, every time.

That’s why IRIS helps businesses run the tough stuff, stay compliant and get operational tasks done right first time, every time – so they can focus on productivity and growth.

IRIS is a company built on hiring the best people; our people are our greatest assets.

They enable us to be the innovative, market-leading, and high-performing company that we are today.

We’re delighted to be certified as a Great Place to Work and one of the UK’s Best Workplaces for Women.

These accolades confirm that our employees have a consistently positive experience at IRIS, with the certifications considering employee wellbeing, diversity and inclusion, trust in management, effective communication and recognition/reward.

IRIS is committed to engaging, rewarding and empowering our employees, and this is central to what we do.

This is why we work to create an environment where employees feel like they are part of a team.

Email: IRIS.HR@iris.co.uk

Phone: 0344 815 5500