Grade: N
Contract Type: Permanent (Full-Time)
Shift patterns: Fixed (weekday) day shift: Monday–Thursday 7:00 am – 4:00 pm, with an early Friday finish at 1:00 pm
Location: BT3 9ED

Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company, and our people are the unsung heroes who keep the cogs turning and the country running smoothly.

We're now looking for a Warehouse First Line Manager to plan, coordinate, manage and report upon the work activities of a team of Warehouse Colleagues. In this role, you will be providing effective leadership, both team and individual motivation, and ensuring all colleagues have the necessary training to carry out their role and development plans to work on throughout the year.

✅A TYPICAL DAY MAY INVOLVE

• Managing a safe operation and role modelling a Safety First Culture with all individuals in the operation by applying and improving the Safety Standards
• Act as the secondary point of contact for the customer relating to site operation matters and build a good relationship to develop trust and ensure strong engagement.
• Management of the daily operation to ensure we meet our commitments to both customers & our own internal processes.
• Routine safety walks
• Demonstrate an active leadership style, taking full responsibility for driving an engagement culture in your area of responsibility

✅THIS ROLE WOULD SUIT PEOPLE WHO

• Minimum of 2 years' experience in warehouse operations
• Demonstrated success in team leadership and management
• Strong ability to lead and adapt through change processes
• Balanced approach focused on achieving results while maintaining respect and collaboration
• Skilled in conflict resolution and problem-solving

Successful candidates must undergo a basic Access NI check, a criminal record will not necessarily be a bar to obtaining a position. The company's data handling and storage policy is accessible via the application form, or we can send a copy on request. The company's ex-offenders policy is available on request

✅WHY JOIN US?

• Free parking and on-site canteen
• Enjoy a great work-life balance with an early finish every Friday (1:00 pm)
• Generous pension scheme
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Financial wellness support

✅WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

✅BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

Please be aware that interviews are provisionally scheduled to take place from 9th June 2026. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.