Connect to your Industry

The Capital Market Operations & Domain Solutions practice has a history of building deep and long-lasting relationships with our clients. We are proud to provide an unrivalled service and experience through a collaborative partnership with our clients to maximise their effectiveness, efficiency and profitability. Our team is passionate about delivering change to the capital markets industry, with digital innovation at the heart of our approach. Our practitioners work on a variety of projects which include design and delivery of operating models, process transformation and automation, cost reduction, structural reform, regulatory change, risk & control enhancement, and technology delivery.

The Capital Market Operations & Domain Solutions team recognises that our success in the industry is due to our incredible people. We invest heavily in our practitioners providing them with the right tools, training and flexible working to enable them to deliver and be successful in a rewarding and motivating working environment. Teamwork is also something that we emphasise and we bring the Capital Markets team together on a regular basis to share experience and knowledge, while enjoying quality time with our colleagues.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

As an Associate Director in Capital Market Operations & Domain Solutions, you will lead complex and challenging projects within the Capital Markets industry, with a focus on digital transformation, risk and controls enhancement, regulatory change, and technology delivery.

You will have the opportunity to learn and grow by using the practice’s sophisticated tools and methodologies, whilst also having the chance to work with and learn from some of the top practitioners in our firm.

To be successful in this role, you will need to have a strong understanding of the capital markets operations industry, including the full trade lifecycle. In addition, you should have experience in leading complex change work, particularly in one of the following areas: transformation, risk & controls, regulatory change, and/or technology delivery. This experience will enable you to translate your findings into tangible solutions.

You should also be able to demonstrate strong existing client relationships, contribute innovative ideas, and manage change and ambiguity effectively and confidently. Your existing industry and project management experience will be critical and will support both your development in the team and your ability to help develop a high performing team around you. We will provide you with the appropriate support to continually develop yourself, add real value and build credibility.

Assignments will be focused on aspects of:

• Cost reduction / simplification
• Business architecture
• Digital and process transformation
• Technology delivery
• Controls efficiency and automation
• Regulatory impact assessment, gap analysis, design and implementation

Connect to your skills and professional experience

As an Associate Director in Capital Market Operations & Domain Solutions, you will be responsible for driving client engagements, leading teams to deliver to agreed outcomes and being hands on and involved in the delivery across a number of engagement types. Examples of the type of client work you will help your teams deliver include:

• Designing and implementing operating models;
• Analysing the cost base of banks / functions to identify cost reduction opportunities;
• Performing process transformation using various methods e.g. traditional lean methods, process mining, intelligent automation, analytics etc;
• Large scale technology programmes;
• Performing regulatory impact assessments, gap analysis, design and implementations;
• Translating regulatory requirements into tangible business transformation and improvements to ensure robust controls

As part of this work you will be expected to build high performing and diverse teams around you and face off to executive level stakeholders. You will also be expected to build and maintain strong client relationships, with responsibilities for sales and account development.

Internally, you will be responsible for owning and driving the growth of a client facing proposition and leading business development work.

To qualify for the role you should demonstrate strong operations knowledge and change experience within capital markets. This includes:

• Experience of leading change projects within a major Capital Markets or equivalent institution.
• Experience of managing large engagements and teams.
• Strong existing relationships with senior individuals at Capital Markets institutions to help drive sales.
• Deep technical or business line experience in at least one key area in Capital Markets - e.g., Front Office, Client Onboarding, Reconciliations, Settlements, Collateral Management etc.
• Excellent communication and interpersonal skills, with experience presenting to executive level stakeholders.
• Excellent problem-solving skills with the ability to clearly structure analysis.
• Excellent relationship/stakeholder management skills.
• Strong understanding and experience of the project management lifecycle.
• Advanced PowerPoint and Excel skills.
• Proven change management and change delivery ability in one of the following areas (Digital Transformation, Risk & Regulatory Change, Technology Delivery):

Digital Transformation

• Experience of leading teams to develop cost models and business cases.
• Experience of leading teams to deliver process transformation initiatives, including an understanding of process optimisation techniques.
• Knowledge of process intelligence tooling (process mining, communications mining etc.).
• Experience of leading teams to design and implement operating models.
• Knowledge of emerging technologies and their application in Capital Markets (e.g., GenAI, analytics, process automation).

Risk and Regulatory Change:

• Strong knowledge of the UK and European financial regulatory environment.
• Strong knowledge of first and second line of defence functions and the front-to-back risk management framework, including a deep understanding of non-financial risks (e.g., operational risk, conduct risk).
• Strong understanding of risk from an operating model, process, controls, and regulatory perspective.
• Experience of leading teams on large regulatory remediation programmes, such as MIFID, Brexit, FRTB, T+1 accelerated settlement, Consent Order etc.
• Experience of leading teams on global regulatory reporting remediation programmes, such as CFTC, MiFID and EMIR etc.
• Experience of leading teams to develop enhanced controls to mitigate identified risks.

Technology Delivery:

• Deep understanding of how technology architecture supports the F2B trade lifecycle e.g. understanding of pre-trade systems, risk management systems, post trade systems etc.
• Experience of leading technology delivery and implementations using agile methodologies.
• Experience of leading teams to analyse large data sets (e.g. trade data) and use industry standard tooling e.g. Alteryx, PowerBI, Tableau.
• Experience in Test Management and Event Management or equivalent.

Connect to your business - Technology and Transformation

Distinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters.

Engineering, AI and Data

We lead transformation at the heart of our clients; re-engineering the core of our clients’ organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

"It is really great to work for a company which is so highly respected and has great ambition to grow; we get to grow with it." - Peta, Technology & Transformation

“I am constantly surrounded by smart and innovative people. Deloitte has an obvious strategic focus on products and innovation so there are tremendous opportunities here." - Nia, Technology & Transformation

“Joining Deloitte, it’s an opportunity to work with some of the biggest names in the world and do all sorts of different things. We get asked to solve some of the most complex and challenging issues these organisations face." - Greg, Technology & Transformation

Our hybrid working policy

You’ll be based in London with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

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