Managed Services - Powerapps Developer

Role Overview

• The Power Platform Developer in Managed Services operates as a shared technical resource across HSO Customer Teams, embedded into the Managed Services delivery model rather than aligned to a single customer. The role provides specialist Power Platform and Power Pages capability to multiple Customer Teams, supporting live customers as required based on demand, priority, and skill alignment.

• The role combines hands-on development, deep troubleshooting, and small change / optimisation delivery across multiple customers.

• You will work closely with Service Delivery Managers, Customer Teams, and Technical SMEs, providing day-to-day development capability to maintain, optimise, and extend customer solutions in line with managed service contracts.

• This role is well suited to a developer who enjoys variety, problem-solving, and working across complex integrated environments.

Key Responsibilities

• Support and enhance existing customer solutions built on the Microsoft Power Platform

• Deliver small projects, changes, and optimisation activities within Managed Services, to time, budget and quality

• Troubleshoot complex Power Platform and Power Pages issues in live production environments

• Develop and maintain:

• Power Apps (Canvas & Model-driven)

• Power Automate flows

• Dataverse data models

• Power Pages portals

• Build and support integrations using:

• Custom connectors

• Azure Functions

• REST APIs

• React Apps - React-Based extensions (e.g. Power Pages custom components, Power Apps Component Framework (PCF))

• Perform deep Power Pages troubleshooting, including Punch‑out / Punch‑in scenarios

• Support customers operating in integration-heavy environments.

• Collaborate with Customer Teams to:

• Provide technical input

• Estimate changes

• Recommend optimisation approaches

• Work within managed service processes including incident, problem, and change management

• Ensure solutions align to HSO security, quality, and engineering standards

• Contribute to continuous improvement of Managed Services development patterns, tooling, and standards

Compliance & Internal Governance:

• Ensure timely completion of internal processes in accordance with the Company Handbook

• Work in alignment with HSO's Quality System and governance requirements

• Ensure all deals are compliant with HSO management authorisations rules

Experience & Skills:

Core Power Platform Skills

• Strong experience with Microsoft Power Platform, working as a developer across multiple projects.

• Power Apps (Canvas & Model‑Driven)

• Power Automate

• Dataverse

• Hands-on experience developing Power Pages

• Liquid templating for Power Pages

Pro‑Code & Integration Skills

• React / TypeScript / Fluent UI, Including Power Apps Component Framework (PCF)

• Bootstrap and advanced front‑end styling

• Custom connectors for Power Platform

• Azure Functions

• REST APIs and API Connect integration patterns

• Strong understanding of software engineering principles beyond low‑code configuration

Troubleshooting & Enterprise Experience

• Deep Power Pages portal troubleshooting

• Experience in integration heavy enterprise environments

• Power BI and reporting layer integration

• Experience supporting live production systems

Ways of Working

• Comfortable working across multiple customers and priorities

• Experience working in Agile / DevOps or ALM‑driven environments

• Clear technical documentation and communication skills