SGN Reviews

Updated 28 Apr 2021

To filter reviews, or .
3.5
54%
Recommend to a Friend
84%
Approve of CEO
SGN CEO John Morea
John Morea
74 Ratings
Pros
  • "Good benefits and good career opportunities(in 10 reviews)

  • "Amazing training, management team are brilliant, never bored, great people to work with(in 8 reviews)

Cons
More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Great place to work in"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SGN part-time for more than 5 years

    Pros

    Care for employee’s progression. Work life balance

    Cons

    Aging company. Need more ideas in dying industry

    Continue reading
  2. "Good as a starting job but not a good long term employer"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Network Analyst in Edinburgh, Scotland, Scotland
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I have been working at SGN full-time

    Pros

    *Good rate of pay *SGN helps graduates with minimal working experience and gives them an opportunity to gain industry skills and knowledge

    Cons

    (SGN are currently going through major changes which has resulted in many dissatisfied people. I would have rated SGN 4 star 2 years ago) *Too much work and not enough employees (they have advised they will not be employee new staff) *Very stressful working environment and asking for help does not resolve issue as there is no one to help with workload. *There is a Policy for temps to be made permanent after 3 year. This is not implemented. *HR does not give anyone the time of day and will ignore your emails and questions. *There is 2 main contracts in SGN (old and new employees) the difference between these contracts are very significant


  3. "Cuts are coming"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - FCO in London, England, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SGN full-time for more than 5 years

    Pros

    Decent pay (at the moment)

    Cons

    Not any opportunity for progression unless you're friends with management or family. (Family members seem to progress much quicker than others) Rota has changed to allow maximum of 16 hours working which is a plus. Constant changes to rotas doest allow myself or my family to make arrangements for childcare or to plan my life outside of work. Overtime is slowly being killed. Few years time will probably be none existent. Therefore pay will go down. Can see SGN making Saturday a normal day so no uplift. Multiple shift times which is meant to be for fatigue reasons. But how is my body meant to adjust to 6 different shift start times. If anything I'll be more fatigued. I can't just sleep when I tell my body too unfortunately. Its all money saving tactics. Engineer morale is low. Communication is poor. Wouldnt be surprised if they try british gas tactics and threaten fire and rehire. SGN good days are over sadly.

    Continue reading

    SGN Response

    April 8, 2021Employee Experience Coordinator

    Thanks for taking the time to leave your honest feedback. We’re pleased to hear you’re satisfied with our compensation package and concerned by some of your comments about progression. We understand job progression in some areas can be quite limited and it's not always possible to achieve some aspirations, but we’re committed to ensuring equality of opportunity and making sure our processes are fair and objective. We’ve recently commissioned an external specialist to conduct an EDI audit with a view to identifying opportunities to achieve greater equality, diversity and inclusion in our policies and processes. As part of this audit, The Equal Group would like to speak to colleagues representing different business areas to better understand experiences and views on D&I. If it’s something you’d be interested in, please get in touch as soon as possible so I can provide you with more information and arrange a time for you to speak with them. You can reach me at Sophie.Krempasky@sgn.co.uk

  4. COVID-19

    "Good Through Lockdown"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Network Analyst in Orpington, England, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at SGN full-time for more than 10 years

    Pros

    They have been very supportive of staff during COVID

    Cons

    Lots of changes over next few years could lead to uncertainty

    Continue reading
  5. "Good place"

    5.0
    Current Employee - Manager 
    Recommends
    Approves of CEO

    I have been working at SGN full-time

    Pros

    Nice teams and decent pay

    Cons

    Your personal time ain’t yours

  6. "Good company but lack opp"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Finance Business Partner in Horley, Surrey, South East England, England, England
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at SGN full-time for more than 3 years

    Pros

    Good people to work around Allows you to make mistake and learn from them

    Cons

    Political Leadership and management is not so diverse

    Continue reading
  7. "SGN Review"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Support Engineer in Glasgow, Scotland, Scotland

    I have been working at SGN full-time

    Pros

    good work life balance at SGN.

    Cons

    Career progression has proved difficult

    SGN Response

    April 8, 2021Employee Experience Coordinator

    Thanks for taking the time to leave your review. Wellbeing and flexibility are areas we’re continually improving, especially during COVID-19, so it's great to hear you have a good work/life balance. If you’re finding that career progression is proving difficult consider speaking to your manager or HR Manager to find out what development opportunities are available, and how they might be able to support you. There are also some great resources on People Portal including an eLearning package on personal development plans and you’ll find a template for this on DigitalHub. We hope you’re staying safe and that your journey at SGN continues to be a positive one.

  8. COVID-19

    "Money Matters More than Employee Moral"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - FCO in Crawley, West Sussex, South East England, England, England
    Doesn't Recommend
    Negative Outlook

    I have been working at SGN full-time for more than 3 years

    Pros

    good pay, some good managers, good benefits

    Cons

    The company doesn't care too much about people working in the field and the positive reviews seem to be from those that are office based or management. Little thought is given to the work we undertake when operating in people's homes especially now that Covid is a major concern, everything seems profit-driven. Although the pay is good the hours do add up and you can work 16 hour days without a break and driving over 150 miles in a single day. Although the rota has changed it doesn't seem to benefit those that have to work it. Having worked here for a number of years I have never seen staff morale as low as it is now, nobody seems to care and critical things are being missed.

    Continue reading

    SGN Response

    February 5, 2021Employee Experience Officer

    Thanks for taking the time to leave a review. Please be assured that we value all of our people and greatly appreciate everything you and your colleagues are doing during this extremely challenging time . We’ve listened to your concerns and, since posting your review, we’ve made some changes to our operational work, including temporarily suspending and flexing a number of work types. The safety and wellbeing of our people continues to be our absolute priority; if you haven’t already, make sure to check out the wellbeing eLearning package on People Portal. One of the clear messages is the importance of highlighting concerns and we’d strongly encourage you to get in touch with your manager or HR Manager about any safety-related concerns you might have. Many thanks for your feedback.

  9. "Great company with huge prospects"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Chief Technology Officer (CTO) in Crawley, West Sussex, South East England, England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SGN full-time for more than 5 years

    Pros

    People are empowered to make a difference

    Cons

    Challenging market pressures that make things difficult

    Continue reading

    SGN Response

    March 12, 2021Employee Experience Coordinator

    Thanks so much for your positive review and over 5 years at SGN - we're glad you enjoyed your experience working with us and pleased you felt empowered to make a difference. Recently, we launched our Safe to Speak Up campaign, where we encourage our people to speak up and share their thoughts, ideas or concerns so we can make improvements and address any problems. Wishing you the best for your future.

  10. "Nice job, could do with improvements."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Leader 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SGN full-time for more than 8 years

    Pros

    Good development for new starters Good pay Training resources online

    Cons

    Lack of communication Broken promises by management Short staff for workloads

    Continue reading

    SGN Response

    February 5, 2021Employee Experience Coordinator

    Thank you for sharing your feedback with us. Covid has presented us with a series of challenges which we’ve been working hard to overcome. As you might expect, some of our colleagues have been shielding, isolating and quarantining which has had an impact on resource levels. This coupled with the reality that many colleagues are now home-schooling their children, we know there will be an impact on outputs but we also know that everyone is doing the best they can and we really appreciate your efforts during this challenging time. With rules and restrictions constantly changing, our managers are having to adapt at short notice and we’re trying to make sure that important messages are communicated effectively. Since the start of Covid we’ve made great efforts to ensure that training and development at SGN doesn’t stop, so it’s great to hear your positive feedback about our eLearning packages. We’re committed to continually improving so will take your feedback on board and hope you share more insights and examples with our third Covid-19 survey that launched this week. Many thanks for your review and your 8+ years at SGN – hope you continue to keep safe and well.

Viewing 1 - 10 of 139 Reviews
</>Embed

Popular Careers with SGN Job Seekers

Team Manager
Learn About the Job
JobsSalariesInterviews

Work at SGN? Share Your Experiences

SGN logo
or