Towergate Insurance Reviews | Glassdoor.co.uk

Towergate Insurance Reviews

Updated 12 September 2018
175 reviews

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2.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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David Ross
0 Ratings

175 Employee Reviews

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Pros
  • "Paid on time, pro active approach towards restructuring" (in 9 reviews)

  • "Free tea and coffee and office was modern" (in 8 reviews)

Cons
  • "There is being a team player and then there is just being ignorant to the problems around you because you don't want to upset senior management" (in 17 reviews)

  • "Felt like there was a real lack of career progression, could see myself doing the same thing in 1/2/3/4 years" (in 7 reviews)

More Pros and Cons

  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Account Handler in Manchester City Centre, England
    Current Employee - Commercial Account Handler in Manchester City Centre, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Towergate Insurance full-time (More than a year)

    Pros

    Great company benefits
    Good pension package
    Flexible
    Access to CII training modules

    Cons

    None really, can't complain.


  2. ""Great place to work""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Towergate Insurance full-time

    Pros

    Great company benefits
    Good pension package
    Flexible
    Good training and development

    Cons

    None, I really can't complain.

    Advice to Management

    Keep up the Good Work!

  3. Helpful (1)

    "The worst business I have ever worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Towergate Insurance full-time (More than a year)

    Pros

    Great at selling the dream
    Good benefits package (although I think that has gone now for anyone joining)

    Cons

    A culture of lies - so many promises and declarations yet none of it seems to be based on action or truth
    Whiplash from the number of changes. Just when you think the business is moving in one direction they do a complete U-turn and tell you not to ask questions
    A management team that instills fear - I have never known a business where speaking your mind is so frowned upon

    Advice to Management

    Start trusting your staff and stop worrying about your ego


  4. "Not great working in their finance department unless you all came across together from another company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance
    Former Employee - Finance
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Towergate Insurance full-time

    Pros

    When the day ends and you get to leave

    Cons

    Rife nepotism, questionable values demonstrated in some cases

    Advice to Management

    NA


  5. "Terrible Redundancy Package/Notice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Services Consultant in Leeds, England
    Former Employee - Client Services Consultant in Leeds, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Towergate Insurance full-time (More than 5 years)

    Pros

    Location, No one cares what your doing so you can do what you like!

    Cons

    They have zero interest in their staff or what they do on a daily basis. All they care about is targets

    Advice to Management

    Management are unable to manage people properly because they are constantly being lied to by people above them.


  6. "Terrible Employee Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Towergate Insurance full-time (More than 3 years)

    Pros

    They talk a good game
    Some of the management seem to care and want to do well

    Cons

    Terrible HR
    Treat staff poorly and use them
    Seem to ignore bad news (redundancies) and only focus on positives

    Advice to Management

    Stop treating staff like they're just a number


  7. "A stagnant organisation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Towergate Insurance full-time

    Pros

    - Good work-life balance
    - Flexibility to work from home

    Cons

    - Lack of transparency (secrecy actively encouraged)
    - Pay below market rate
    - Nepotism rife

  8. "Assistant Underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Towergate Insurance full-time

    Pros

    The people were incredibly talented and were a pleasure to work with

    Cons

    Unfortunately our offices were being re-located so many of us were made redundant


  9. Helpful (6)

    "Management team are all psychos"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Towergate Insurance full-time (More than a year)

    Pros

    None at all - most shocking place I've ever worked with not one redeeming feature

    Cons

    Where to start - delusional exec team who keep promising things are improving, honestly they are...
    Lots of highly paid consultants crawling all over the place
    Duplicitous and poisonous posse of people surrounding some of the exec team
    Low pay and no bonuses (I thought things were going well - if you read the press)
    Underperforming business and no real work ethic so at least work life balance is OK as nobody really cares what you do
    Totally toxic place - avoid


  10. Helpful (3)

    "Terrible Company... inspirational CEO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Agent
    Current Employee - Sales Agent
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Towergate Insurance full-time (More than 3 years)

    Pros

    The CEO David Ross and his Senior team really are a sight to behold, fantastically inspirational and genuine people. When they entered the business you knew it was a positive wind of change

    Cons

    The team underneath within the Retail division are a team not to be trusted, the divisional CEO and his Trading Directors are inept and completely untrustworthy

    Advice to Management

    Change the team in Retail... with leadership like they have it’s no wonder they are losing money


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