Towergate Insurance Reviews | Glassdoor.co.uk

Towergate Insurance Reviews

Updated 1 June 2018
168 reviews

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2.2
StarStarStarStarStar
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Approve of CEO
Towergate Insurance CEO David Ross
David Ross
51 Ratings

168 Employee Reviews

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Pros
  • "Paid on time, pro active approach towards restructuring" (in 9 reviews)

  • "Free tea and coffee and office was modern" (in 8 reviews)

Cons
  • "There is being a team player and then there is just being ignorant to the problems around you because you don't want to upset senior management" (in 17 reviews)

  • "Felt like there was a real lack of career progression, could see myself doing the same thing in 1/2/3/4 years" (in 7 reviews)

More Pros and Cons

  1. "Become a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Towergate Insurance full-time (More than 10 years)

    Pros

    Opportunities to progress
    Empowerment
    Clear strategy

    Cons

    Nothing major and plenty of plans in place


  2. "Assistant Underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Towergate Insurance full-time

    Pros

    The people were incredibly talented and were a pleasure to work with

    Cons

    Unfortunately our offices were being re-located so many of us were made redundant

  3. Helpful (3)

    "Management team are all psychos"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Towergate Insurance full-time (More than a year)

    Pros

    None at all - most shocking place I've ever worked with not one redeeming feature

    Cons

    Where to start - delusional exec team who keep promising things are improving, honestly they are...
    Lots of highly paid consultants crawling all over the place
    Duplicitous and poisonous posse of people surrounding some of the exec team
    Low pay and no bonuses (I thought things were going well - if you read the press)
    Underperforming business and no real work ethic so at least work life balance is OK as nobody really cares what you do
    Totally toxic place - avoid


  4. Helpful (3)

    "Terrible Company... inspirational CEO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Agent
    Current Employee - Sales Agent
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Towergate Insurance full-time (More than 3 years)

    Pros

    The CEO David Ross and his Senior team really are a sight to behold, fantastically inspirational and genuine people. When they entered the business you knew it was a positive wind of change

    Cons

    The team underneath within the Retail division are a team not to be trusted, the divisional CEO and his Trading Directors are inept and completely untrustworthy

    Advice to Management

    Change the team in Retail... with leadership like they have it’s no wonder they are losing money


  5. Helpful (1)

    "Baffling"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Handler in Reading, England
    Current Employee - Account Handler in Reading, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Towergate Insurance full-time (More than a year)

    Pros

    Off the top of my head; not many...
    Standard 9-5 so you will have a decent work/life balance

    Cons

    Poor Management - and I mean, terrible.
    Total lack of direction or understanding of their markets
    Underpaid
    Poor bonus structure
    Never had a “monthly” 1:1 in all my time
    When I started my induction and training was a 10minute chat about how to claim expenses.
    I couldn’t tell you what the “values” of the company are, because I was never told.
    If you ask for help it’s more of “do your job” than a discussion of how to improve or develop.

    I mean, this is the first time I’ve ever felt the need to write a review on a company - it’s that bad.

    Advice to Management

    Leave.


  6. Helpful (2)

    "Not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Leeds, England
    Former Employee - Anonymous Employee in Leeds, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Towergate Insurance full-time (Less than a year)

    Pros

    Lots of Social activities
    Relaxed atmosphere

    Cons

    Full of bullys
    Poor structure


  7. "Sales Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Executive in Cheltenham, England
    Former Employee - Sales Executive in Cheltenham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Towergate Insurance full-time (More than a year)

    Pros

    Great work culture, really enjoyed being at Towergate the team are great!

    Cons

    The work can be repetitive and boring

  8. Helpful (1)

    "Unprofessional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Advisor in Cheltenham, England
    Former Employee - Sales Advisor in Cheltenham, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Towergate Insurance full-time (Less than a year)

    Pros

    The products Towergate sell are great and they look after their customers.

    Cons

    Caravan sales TLs are patronising and unprofessional. They set unrealistic targets and are very unwilling to help.

    Advice to Management

    Check your TLs are doing their job properly and that people are actually happy. They are the reason so many people are leaving


  9. "A good stepping stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Very relaxed almost too relaxed at times.

    Cons

    Poor training on products and low pay for similar jobs in the area.

    Advice to Management

    Listen to the people who work there!


  10. "Overview"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Towergate Insurance full-time (More than 5 years)

    Pros

    Good, vibrant place to work

    Cons

    Nothing really to say on this!


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