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Towergate Insurance Reviews

Updated 7 February 2018
161 reviews

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2.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Towergate Insurance CEO David Ross
David Ross
47 Ratings

161 Employee Reviews

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Pros
  • Paid on time, pro active approach towards restructuring (in 9 reviews)

  • Free tea and coffee and office was modern (in 8 reviews)

Cons
  • There is being a team player and then there is just being ignorant to the problems around you because you don't want to upset senior management (in 16 reviews)

  • Felt like there was a real lack of career progression, could see myself doing the same thing in 1/2/3/4 years (in 7 reviews)

More Pros and Cons

  1. "Become a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Towergate Insurance full-time (More than 10 years)

    Pros

    Opportunities to progress
    Empowerment
    Clear strategy

    Cons

    Nothing major and plenty of plans in place


  2. "A good stepping stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Very relaxed almost too relaxed at times.

    Cons

    Poor training on products and low pay for similar jobs in the area.

    Advice to Management

    Listen to the people who work there!


  3. "Overview"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Towergate Insurance full-time (More than 5 years)

    Pros

    Good, vibrant place to work

    Cons

    Nothing really to say on this!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    "Would not recommend if you want to feel valued"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Towergate Insurance full-time (More than 5 years)

    Pros

    benefits are ok but not really ground breaking. Free tea and coffee and office was modern .

    Immediate team - made friends for life

    Cons

    If your face fits you will be fine. But there's no guarantee that you will always be in favour. I have seen many favourites leave under the guise of a "reorganisation" (Towergate do a lot of these on a frequent basis)

    Inequality is rife. New recruits come in on higher salaries than people who have been doing the job for years. When this is raised nothing comes of it. A lot of good experience people leave as a result.

    Poor performance and poor attitude - at senior level as well as mid level - is never addressed. In fact, often rewarded.

    Advice to Management

    The rhetoric always spouted that Towergate is a "people business" and that "people are our greatest asset" needs to be followed up with action. Decisions are made quickly which cost millions but then a few years later the decisions are reversed (what happened in Manchester with SBU). The new management team will say that it was before their time. But, there is a cloud of uncertainty over many offices and a nervousness amongst staff. Engagement is key but despite the rhetoric, people I worked with are more disengaged as ever.


  6. "Terrible place to work staff totally undervalued"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Director in Sevenoaks, England
    Former Employee - Assistant Director in Sevenoaks, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Towergate Insurance full-time (More than 5 years)

    Pros

    Such a strange place to work some of staff ok, management terrible

    Cons

    Everything else I did 11 years dont know how I put up with it so long

    Advice to Management

    Think about your staff and try to value them


  7. Helpful (1)

    "Pee and vinegar gussied as champagne"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing
    Former Employee - Marketing
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Towergate Insurance full-time (More than a year)

    Pros

    You having a laugh? Just the friends i made, many of who i still am in touch with.

    Cons

    Everything you can imagine. There is no such thing as progression here, STAY AWAY. especially if your not in HQ.

    Advice to Management

    Shut the place down and give the decent people that make the workforce a kick to get a job where they can actually progress, be valued and be happy.


  8. "I wouldn't recommend working for this company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Towergate Insurance full-time

    Pros

    I can't think of any

    Cons

    Low salary, constant restructuring, Management have no idea what is actually happening on a day to day basis


  9. "Great people and a fast paced environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Towergate Insurance full-time (More than a year)

    Pros

    Never a dull moment - fast paced environment and interesting work
    Great people - capable and personable
    Non-corporate culture which means you feel free to share your views and opinions without the constraints of hierachy

    Cons

    Due to fast paced nature, sometimes delivery changes mid-way through a project, but this is the nature of the beast

    Advice to Management

    Continue to focus on the people and ensuring the right opportunities and structure is in place to facilitate growth and development.


  10. "Awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Clerk in Norwich, England
    Former Employee - Insurance Clerk in Norwich, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Towergate Insurance full-time (More than a year)

    Pros

    Paid on time. That’s all . I have only given one star as it will not allow no stars. Free tea and coffee

    Cons

    False promises. Smoke and mirrors attitude. No recognition of effort. No hope of career progression. No job security. They just want to close you down.

    Advice to Management

    Try harder


  11. Helpful (1)

    "Glad to see the back of Towergate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Colchester, England
    Former Employee - Anonymous Employee in Colchester, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Towergate Insurance full-time (More than 3 years)

    Pros

    Company benefits
    Holiday entitlement

    Cons

    Senior managers with a bad attitude
    Expect everything for nothing in return
    Work their staff into the ground - they leave
    No recognition to praise good performance
    Too much control, forgetting people are humans

    Advice to Management

    Look after your staff effectively and perhaps they will want to work for you. They pay your wages!


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