Towergate Insurance Reviews | Glassdoor.co.uk

Towergate Insurance Reviews

Updated 5 Jun 2019

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Found 188 reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
34%
Recommend to a Friend
53%
Approve of CEO
David Ross
12 Ratings
Pros
  • "Great work culture, really enjoyed being at Towergate the team are great(in 21 reviews)

  • "Good people - dynamic company - always evolving(in 10 reviews)

Cons
  • "I have seen many favourites leave under the guise of a "reorganisation" (Towergate do a lot of these on a frequent basis)(in 27 reviews)

  • "There is being a team player and then there is just being ignorant to the problems around you because you don't want to upset senior management(in 17 reviews)

More Pros and Cons
  1. "Sad to leave, Fantastic place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Renewals in Telford, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Towergate Insurance full-time for more than a year

    Pros

    The working environment, friendly staff and management Opportunities to progress within each role. Great company benefits Internal training and support in completing CII training modules

    Cons

    Nothing to say here, sad to be leaving.

    Advice to Management

    Keep up the good work!

    Towergate Insurance2018-09-26
  2. "Professional place to work with opportunity for growth"

    StarStarStarStarStar
      Current Employee - Account Handler 

      I have been working at Towergate Insurance full-time

      Pros

      Busy and professional place to work and you feel you make a difference

      Cons

      No cons so far. A nice place to work.

      Towergate Insurance2019-06-05
    • "Loved the job but not immediate management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Finance Analyst 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Towergate Insurance full-time for less than a year

      Pros

      Varied and interesting role.

      Cons

      Immediate management were inexperienced and relied heavily on others.

      Towergate Insurance2019-05-24
    • "Insurance Broker"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Insurance Underwriter in Oxted, England
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Towergate Insurance full-time for more than 3 years

      Pros

      Good training Good product range Good office

      Cons

      Some management Staff retention Opportunities to progress

      Advice to Management

      Provide more training to management to be relatable

      Towergate Insurance2019-05-06
    • "It was okay..."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in London, England
      Doesn't Recommend
      Negative Outlook
      No Opinion of CEO

      I worked at Towergate Insurance full-time for more than a year

      Pros

      The people are lovely to work with

      Cons

      The systems are shocking and the amount of change and the levels of communication about it aren't great.

      Towergate Insurance2019-03-21
    • Helpful (2)

      "Terrible place!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Human Resources Manager in London, England
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at Towergate Insurance full-time for more than a year

      Pros

      Location was good, central location in London; good team working with me

      Cons

      Disorganised, full of ego at the exec level, lousy pay, no sense of direction in the organisation

      Advice to Management

      Stop using the company as your play ground. Grow up and treat staff professionally.

      Towergate Insurance2019-03-07
    • "Bank Reconciliation Officer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Towergate Insurance full-time

      Pros

      Lots of change, good people.

      Cons

      Legacy issues, negative atmosphere due to the change programme

      Towergate Insurance2019-02-18
    • Helpful (2)

      "Avoid"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Development Executive 
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I worked at Towergate Insurance full-time for more than a year

      Pros

      Decent technology infrastructure A good industry to be involved in and Towergate is able to attract competitive rates from insurers due to its size

      Cons

      Poor management would be an understatement Bullying style mentality from senior employees who try to strengthen their own positions Very uninspiring offices and terrible culture amongst the workforce. Very much an “us against them” culture between different departments. I joined on a graduate scheme which had zero structure or career development opportunities. Complete waste of time apart from the fact I was able...

      Show More

      Advice to Management

      Sack existing managers and hire new ones

      Towergate Insurance2019-02-26
    • Helpful (2)

      "Worst company I’ve ever worked for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Account Assistant in Nottingham, England
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Towergate Insurance full-time for less than a year

      Pros

      Company Christmas party was of a high standard. This is the only positive I can say about the company

      Cons

      Where to start.... - Provided no training at all but expected to have a prior knowledge of everything and chastised when making mistakes -Overworked to an unrealistic deadline causing stress and opening the potential for making mistakes I worked in Accounts which required a lot of manual data entry. This could end up being over 200 pages of commission which would be expected to be done by the end of the day. No one...

      Show More

      Advice to Management

      The fact that so many people have left your company in the entire year I was there must speak volumes in terms of how bad a company you are to work for.

      Towergate Insurance2019-01-18
    • "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Maidstone, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Towergate Insurance full-time for less than a year

      Pros

      Really good feeling of community,and generally a fun place to work. There are many training courses available to help progress you career, and management actually care about you.

      Cons

      It can be difficult to move up a decent pay bracket when promoted.

      Advice to Management

      Don't underestimate the skill set of your middle management team.

      Towergate Insurance2018-11-15
    Found 188 reviews