About Us: Overview: Responsibilities : Client Leadership and Account Management - Serve as the senior research advisor on key accounts, owning client relationships at the director and VP level. - Translate complex business challenges into clear, appropriately scoped research programs. - Proactively identify opportunities to deepen and expand client relationships, supporting retention and organic revenue growth. - Lead client presentations and insight delivery sessions, translating technical findings into strategic recommendations. - Act as a point of escalation for client concerns, ensuring satisfaction and trust across engagements. Research Design and Execution - Lead end-to-end design and delivery of complex custom quantitative studies, from proposal through final insight delivery. - Oversee questionnaire design, sampling strategies, and analytical frameworks to ensure methodological rigor and actionable outputs. - Direct advanced analysis techniques including segmentation, key driver analysis, regression, MaxDiff, conjoint, TURF, and predictive modeling. - Supervise data quality control processes, ensuring deliverables meet the highest standards for accuracy, clarity, and strategic value. - Evaluate and integrate AI-assisted research tools, synthetic data methodologies, and emerging analytical approaches to improve speed and quality of insight delivery. - Ensure compliance with GDPR, MRS Code of Conduct, and relevant data privacy regulations across all research activities. Team Leadership and Development - Manage, mentor, and develop a team of Research Managers and Associates, setting high standards for analytical rigor and professional growth. - Provide structured training and coaching on quantitative methods, analytical storytelling, and executive-level client communication. - Conduct regular performance reviews and actively support career progression for direct reports. - Collaborate with global research peers to share best practices, ensure cross-market methodology consistency, and build a unified research culture. Business Development and Thought Leadership - Contribute to proposals, pitches, and RFP responses, including research design, pricing inputs, and capability positioning. - Represent HarrisX at client events, industry forums, and conferences as a subject-matter expert in quantitative research. - Contribute to thought leadership content and white papers that strengthen HarrisX's profile in the UK and EMEA market. - Partner with the Senior Director of Research and senior leadership to develop new service offerings and refine existing methodologies. Operations and Practice Development - Oversee project budgeting and resource allocation across multiple concurrent engagements. - Identify opportunities to improve workflow efficiency, reporting templates, and quality assurance processes. - Monitor project profitability and flag risks to project delivery or margin early. Required Skills : - 6+ years of hands-on quantitative market research experience, with at least 2 years at a senior manager or associate director level. - Demonstrated track record managing full end-to-end custom research projects across multiple sectors (e.g. media, technology, financial services, consumer goods, public affairs). - Prior experience at a top-tier research agency or consulting firm. - Experience managing and developing junior researchers, with a track record of promoting or significantly developing at least one direct report. - Exposure to business development and have contributed to pitches, proposals, or client expansion efforts. - Familiarity with the UK and European research landscape, including GDPR and MRS compliance. Technical Skills - Advanced proficiency in survey design and quantitative analytical techniques including segmentation, regression, MaxDiff, conjoint, TURF, and brand tracking. - Proficiency in at least one statistical or analytical software package: Q, SPSS, R, Python, Displayr, or equivalent. - Strong working knowledge of Excel and PowerPoint for analysis and client-ready deliverable production. - Familiarity with data visualization platforms (e.g. Flourish, Tableau, Power BI) is an advantage. - Awareness of AI-assisted research tools and synthetic data methodologies; practical experience is a strong plus. Communication and Leadership - Exceptionally strong written and verbal communicator, able to present complex quantitative findings clearly to non-technical, executive-level audiences. - Confident leading high-stakes client presentations and navigating difficult client conversations with composure. - Strategic thinker who can connect research findings to business decisions, not just report data. - Self-directed and comfortable operating in a fast-paced, entrepreneurial environment with limited hierarchy. - Collaborative and low-ego: willing to roll up sleeves on execution while contributing to firm-level strategy. Qualifications: - You have 6+ years of hands-on quantitative market research experience, with at least 2 years at a senior manager or associate director level. - You have a demonstrated track record managing full end-to-end custom research projects across multiple sectors (e.g. media, technology, financial services, consumer goods, public affairs). - You have prior experience at a top-tier research agency or consulting firm. - You have experience managing and developing junior researchers, with a track record of promoting or significantly developing at least one direct report. - You have had exposure to business development and have contributed to pitches, proposals, or client expansion efforts. - You are familiar with the UK and European research landscape, including GDPR and MRS compliance. Additional Eligibility Qualifications:

• Bachelor's or advanced degree in statistics, economics, psychology, political science, sociology, or a related quantitative field.
• Familiarity with political polling, public opinion research, or media audience research is an advantage.
• Experience working with US-based clients or in a globally integrated research team is a plus.
• ESOMAR, MRS, or equivalent professional membership is welcome but not required.