10/07/2026

• Supporting the design, configuration, and testing of social care case management systems.
• Helping maintain data accuracy and quality, ensuring information is reliable and compliant.
• Contributing to project planning and delivery for system upgrades, enhancements, and new modules.
• Provide high quality support to system users.
• Working collaboratively with System Project Officers, IT teams, other directorates, and partner agencies.

• 0-1 day in the office.
• Includes field workers who primarily work remotely.
• Comes into the office for meetings or focused work. Virtual connections with the team are essential, with portable technology supporting work on the go.

• Demonstrate technically specific skills relating to the appropriate area of work equivalent to NVQ units at level 3.
• Experience supporting or administering case management or similar complex information systems.
• Ability to present information clearly and accurately.
• The ability to work independently, recognise professional boundaries, and seek advice when needed.

• Understanding of social care / education processes, statutory responsibilities, and safeguarding principles.
• Experience using or supporting SystemC (LCS/LAS), or other social care case management platforms.

• Competitive salary and benefits.
• Flexible working arrangements.
• Local Government Pension.
• Opportunities for professional development.
• Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums.
• Opportunity to purchase up to an additional 10 days annual leave each year.
• Dedicated in house Wellbeing Team.
• Salary sacrifice Cycle to Work and Electric Vehicle schemes.